6379 results found
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Report showing return clients per stylist or Refine search filter
When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well
3 votes -
Should be able to "undo confirmed" and "undo arrived" on/from calendar view.
Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…
13 votes -
For notification activity when not on the clock, save notifications for when clocked on or schedule resumes to come as a large batch.
This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".
Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…
1 vote -
Accounting / Reconciliation Report
Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…
4 votes -
Searching a stylist's name for their availability
It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.
1 vote -
Freeze header for schedule view
with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?
7 votes -
Remove or hide inactive merchant accounts
I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.
2 votes -
Appointment Status Report with Client Names
Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name
3 votes -
1 vote
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Voucher overhaul
Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.
Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…
45 votes -
States that charge occurs after your appointment
This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."
1 vote -
Staff Performance Beta Report - Add "Year & Month" within "Columns Grouped by"
This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.
1 vote -
More Filters for Looking up orders
It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.
2 votes -
Limit the ability for those with Location Manager access to assign individuals to Admin
When creating a staff member, Location Managers should not have the ability to assign a staff member to Admin privilege group
2 votes -
Ability to have location IDs show on reporting without having to add to location name under Manage Details (i.e. Nordstrom Seattle 1041)
Would like the ability to have store numbers show in reports without having to add it to the Location Name under the Manage > Location Details > Location Name
1 vote -
filter clients who have cancelled
so we can call them and be sure they are rescheduled
1 vote -
Privilege group setting requiring certain booking details when staff booked
Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.
2 votes -
1 vote
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"Punch Card" feature
A "punch card" for clients that can give them a free service after a certain amount of times booked/paid for that specific service.
1 vote -
Formatting of checkout window for multiplel gift card sales
When selling multiple "single float gift cards" and adding a gift card code, every float gift card is added to the top of the order rather than at the bottom. This makes it difficult and somewhat confusing and more time consuming for the operator. We have to scroll up every time to check the box and add another code. It would make more sense for additional items be added at the bottom of the product area, since that is where we are adding each product.
1 vote
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