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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7104 results found

  1. Date of Service on email receipt not just date of charge.

    Hi Guys - I do not know if this is a bug or a feature suggestion. The email receipt really needs to have a clear note of the DATE of the service being charged, in addition to the date of checkout close. In some instances we hold over checkout for various reasons. Commonly its for Membership renewals to kick in so we wait a day or so, grab the new voucher and close. However, guests forget and send me notes that they are upset. If there is a date of service on the receipt, this might mitigate that

    4 votes
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  2. create new sale

    new sale to ring up products without having to book an appointment

    3 votes
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  3. Easy Way to Post Positive Reviews to Clients' Websites

    Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments

    19 votes
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  4. Turn off Confirmation system when a different text is sent

    We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    8 votes
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  5. Book flow to require a finish after certain service categories are selected

    1 vote
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  6. Allow beta reports filtering to exclude criteria when less than 10 options

    1 vote
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  7. Auto swipe card

    Can you please make a feature/option to have "Swipe Card" be the default option for everyone when checking out.?

    4 votes
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  8. We need a column on the client lists that shows their upcoming appointments: date & type of appointment.

    There needs to be a column under the CLIENT LIST that shows the client's upcoming appointment. It needs to show the date of the next appointment (MOST IMPORTANT) and also the type of appointment. This will help with winback campaigns and with reaching out to overdue clients.

    It would also be very beneficial to be able to have the option to exclude anyone from the list that already has an appointment on the books when looking at the 1-3 month, 3-6 month and 6+ month lists.

    Please update this asap. It would be so, so helpful!

    9 votes
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  9. Marketing: Newsletter/Custom Campaigns

    3 votes
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  10. Custom Transactional Emails for Memberships (Welcome/Termination Letter)

    3 votes
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  11. Privilege settings to view location schedule without editing

    1 vote
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  12. Newsletter/Manual Campaign (replace Mailchimp)

    1 vote
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  13. An option in PG settings to delete drawer count / more register abilities

    1 vote
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  14. Add merchant processing data (credit card fees, merchant deposits) to Beta Reports

    Adding Merchant Processing data is essential for businesses with multiple locations. Going into individual merchant accounts to get reports is unsustainable.

    7 votes
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  15. Spa service provider paid a flat amount per treatment not commission

    a service provider would get paid a flat fee per treatment and that fee can be different for each treatment. It would not be a commission (% of service). This was brought up with a consulting firm that works with Spas only

    20 votes
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  16. Include QR code for online gift cards

    Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    17 votes
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  17. Beta Reports - Cascading Filters

    1 vote
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  18. option to edit repeating meeting blocks

    3 votes
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  19. Show Calendar Availability for Wait List with Customization Option

    1 vote
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  20. Completely remove Messages tab in Dashboard OR Allow Custom Messages

    1 vote
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