5872 results found
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Promo Codes used during booking trigger client tags
When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag
4 votes -
For multi location operations, ability to give other accounts a simple "view" mode that shows them the schedule at other locations
This would allow other locations to call each other to shunt clients to alternate locations, give information to clients saying "we're unfortunately out of appointments today, but location X has a 5:30pm available and I can connect you to that location if you'd like to set up an appointment with their concierge." Also useful to create inter-salon competition and schedule envy/understanding.
I would love it if I could say to my managers, please look at the holiday hours for location X, and duplicate them for the month of december, without them having the same management level access at multiple locations.
1 vote -
Utilization % should reflect blocks on schedule
Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)
6 votes -
Automatically applied tags for add-ons
Ability to customize dashboard to have tags automatically applied when a client books with add-ons.
6 votes -
Custom Date Range filter for client contact list.
Custom contact list for clients who received service on a specific day.
3 votes -
Promotions be location linked, and controllable per location
It would be great if promotions could be specified only assignable, viewable, and usable by location. For multi site chains some promotions only make certain in certain locations.
4 votes -
Discount Enhancements
Discounts specific to certain services and/or products * Allow limited use of discounts
5 votes -
2 votes
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Link of dates and times within messages to the corresponding date/time in the calendar view
We communicate with clients via messages as much as possible rather than using the spa phone to text. When communicating about booking dates and times that we are offering them based on their preferences, it would be great to click on those to take us directly to that spot on the calendar as a shortcut for booking or searching alternatives. Quicker navigation.
2 votes -
Appointment tags should automatically update
Currently you have to refresh each time for an appointment tag to be updated on the Calendar view
3 votes -
Multiple appointment cancellations
When cancelling multiple appointments from the client profile - currently I can only cancel one at a time. After each cancellation, i'm returned to the Front Desk. Is there an option to revert back to the client profile so I don't have to search the client again and repeat the whole process?
2 votes -
New Client Info Details - Add Saved Info Alert
In order to avoid creating a client profile for the same new client repeatedly, we would like a notification or alert saying "client info saved!" after clicking on save.
4 votes -
Customize prebooking options
Clients want to be able to set prebooking to dates that accommodate their business. ex: 1W, 2W, and 3W.
4 votes -
Time Clock/Productivity
Time clock should be linked to productivity for hourly employees and also stylists to track when and if someone is late/how often and how that effects their productivity in taking appointments etc.
3 votes -
Rescheduling merged services together
Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.
5 votes -
2 votes
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A full day report for the Register
There should be a full report of what was in the register from start of day to end of day - image attached from old system. If the register was short it stays short and we know when that happened in one report without having to search. Shows all of the day's transactions in one place/report.
2 votes -
For multi-location companies, have an automatic tag or name component that labels the client's home-site or if they are multi-site
This is CRUCIAL for large operations that have multiple clients with the same first and last names.
Scenario:
John Smith_1 at Location 1, 18 visits
John Smith_2 at Location 2, 25 visits, location 1 4 visits
John Smith_3 at Location 2, 30 visits
At current, all of these clients would be John Smith, which could cause A LOT of problems in booking phone appointments. If the clients are self booking it shouldn't be an issue.
I think what should be done is that clients that have identical names have auto label as follows in this scenario:
John Smith1 would…1 vote -
Integrated online booking logic for forms for minors
Allow for custom fields to be gathered for clients that are then integrated into their client profile and trigger specific forms to be sent in advance of their appointment.
3 votes -
Alert Box
Hey guys, we've noticed that whenever people are booking online that they're not reading the sentences that says "your card will not be charged", is there anyway we can add an alert box that says the same thing. just because A LOT of clients are coming in thinking they already paid. I understand it says it right there, but just a suggestion.
3 votes
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