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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. Remove the credit card requirement when booking an appointment online, for barber appointments only (we want to leave the pricing as is)

    1 vote
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  2. 2 votes
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  3. Attribute in Subscriptions report for card associated with membership last 4 digits

    1 vote
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  4. When booking a service online that has a required number of add-ons it's easy to overlook the greyed out "Choose at least 1" and if you don't add an option, when you go to add the service nothing happens. There's no alert to let the client know why they're unable to add the service. If a client were to mark an add-on and then unmark, it turns red to alert them they must choose one. Would be great if that happened when they click "Add" so they know why the process isn't moving forward

    1 vote
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  5. Final PO with total amount and the total dollar amount of items not received.

    1 vote
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  6. When the purchase order is complete, create a column of all products ordered and another column indicating received/not received.

    1 vote
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  7. For multi-location businesses required to enable staff member services across many locations, it would be helpful to have the view of the service list maintain on the user's view rather than scrolling to the top after each edit. When clicking to customize and make assignable from the staff member's profile, once applied, the view returns the user to the top of the menu.

    4 votes
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  8. 1 vote
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  9. client would like to see the busniess charge taken out prior if a renter has a merchant account

    1 vote
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  10. Reports that show how many upgrades/per-booked services the front desk staff booked. As well as a report to show all appointments broken down by appointment type that they booked.

    19 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  11. Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  12. This feature is available in Booker. There needs to be an option where receptionist can click: "include voucher this month" (see attachment for your reference) from the checkout window. If it's "unchecked", no voucher is applied to the client's profile when the client's order is created. Therefore, they are not getting a free voucher that they could use over the next 30 days without ever paying for it. Boulevard's Offers (for voucher redemption) feature doesn't work for the business' current process - when clients purchase a package via Boulevard. Goal is to offer a free membership package upon purchase (without…

    2 votes
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  13. IF client marked as arrive THAT blink light 3 in breakroom. IF checkout completed THAT light 3 in breakroom flash green... etc.

    Ideas on triggers:

    • Client Arrived
    • Client booked
    • Client checked out
    • Client confirmed
    • Clock in
    • Clock out
    • Message Received
    • Online Booking Made
    • Online Booking Cancelled
    • Appt Cancelled
    • Apt confirmed
    • Client merged
    • Report ran
    • Report emailed
    • Report printed
    • Certain Product sold
    • Certain Service booked
    • Certain Service sold
    • Staff Added
    • Staff removed
    • Schedule change made
    • Refund occured
    • Rating left
    • Wait list Addition
    2 votes
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  14. Be able to delete a pay rate that was made accidental.

    4 votes
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  15. In-dashboard notification when availability is open related to waitlist date/time preference

    8 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. Enable specific report access toggling for each privilege group to ensure managers retain comprehensive visibility, while staff gain access only to their individual KPI metrics, reflecting the unique access needs of each role.

    55 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  17. 3 votes
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  18. Andrea Martinez's purchase history isn't sorted by month/year and dates are jumbled so it's difficult to track and audit. Also noticed this with James Jeffrey. Both clients are members at the Gilbert location.

    3 votes
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  19. Allow access to only closed orders (preferably only ones associated with a service) on the sales tab (no access to register, gift cards, or payments). This will allow providers to click an appointment on the calendar view and then see if the guest purchased products and what gratuity was left.

    6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

    1 vote
    0 comments  ·  Admin →
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