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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. 2 votes

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  2. if there's a message on the dashboard can we get an email since it doesn't go to our phone.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Ability to tie waitlist to business hours/published schedules

    103 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  5. We use packages to sell prepaid series on a single service but that does not gurantee that they will see the same provider and the comission is that of a service, so being able to set commsion amount as well as attach a service provder to it at checkout woudl be helpful.

    We have spent YEARs offering this to clients and it has become quite a headache now that we have blvd. I would love to be able to sell a package of 6 massages and not assign comission to the the whole lump of the sale but rather as…

    2 votes

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  6. When looking at client history and seeing a cancelation, stylist are always quick to think they cancel all the time. Different colors for the different cancellations would be a quick visual to know why they cancelled.

    4 votes

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  7. 1 vote

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  8. 1 vote

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  9. It would be super helpful to have a section besides the notes where the service provider can write out the treatment plan for the client for that visit. This way you can refer to it at any time in the future, the person checking out the client can easily see it and it can also be referred to if the client calls in and inquires about it.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. We're looking to add a service for a non-gendered haircut option with a range so clients don't feel triggered when receiving a gendered appointment confirmation email, so we can be inclusive of our nonbinary and trans* clientele.

    3 votes

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  11. 1 vote

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  12. 1 vote

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  13. 1 vote

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  14. When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.

    10 votes

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  15. When inputting services for a discount. I tried to see what services I excluded to make sure I got them all that didn't apply to the discount, but I am unable to view that. It isn't an option.

    1 vote

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    0 comments  ·  Admin →
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  16. Sometimes a stylist, booth renter or front desk does not enter who sold retail and this has become a huge problem. It is too timely do go thru each day at payroll and look at each order. Having an unspecified line with total and way to access all of the orders would allow us to properly put order to who sold it. Also a report to check for unspecified sold retail would help as well

    3 votes

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  17. Our staff would love to see their timecard, tips, and other KPIs including pre-book

    45 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  18. It would be very helpful to see the client's total spend in their profile overview.

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. Would love to be able to access more client information on the app. Such as, allergies. Most often, I am using the app while in my treatment room with a client rather than referring to a computer.

    4 votes

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  20. 2 votes

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