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7516 results found

  1. 2 votes

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  2. When more than one apt is charged together (ex. mom and son) with 2 separate stylists sometimes the guest puts the tip all on one person but wants it split. There is no way to do this without voiding and redoing. It would be nice to be able to edit the order without having to void and recharge.

    5 votes

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  3. 11 votes

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  4. 1 vote

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  5. 1 vote

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  6. I am unable to tell whether or not a new message has come in unless I physically go into Messages. Having notifications for old messages isn't helpful to me, and just having the purple pop up when I receive messages would be really great, especially on busy days.

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. 2 votes

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  8. It would be super helpful for the front desk to have a "note widget" or section that the coordinators can share a collaborative checklist/notes.

    6 votes

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    1 comment  ·  Admin →
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  9. In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.

    18 votes

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  10. When creating a new product, the ability to add multiple colors or sizes under that one product for easy adding

    7 votes

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  11. I had a client prepay for services, but then needed to cancel(we refunded her) - now I have a ton of space that is being taken up by this appt and no one else can book online for it. Please help - quick!

    5 votes

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  12. 1 vote

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  13. client facing side of boulevard so the client can cancel within their account. many complain about it by email. hard to keep track of.

    9 votes

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  14. There is alot of booking info that needs to be relayed between the booking department and the staff. When we add notes, nobody is seeing them because they don't remember to go into the client profile to check notes. The tags don't work for extensive notes. There should be an icon on the appointment as a visible indicator there is a note on the appointment.

    Booking notes as well as check out notes are often left un read and can cause the business to look bad when a client was told a note would be left for them.

    There should…

    8 votes

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    1 comment  ·  Admin →
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  15. Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.

    For example:

    RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:

    Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers

    RELEASED THE DAY BEFORE…

    229 votes

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    Waitlisted  ·  35 comments  ·  Admin →
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  16. Would be awesome to not use Quickbooks for recurring rent payments and integrate all on Boulevard for hybrid salon or chair renting salons.

    6 votes

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  17. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 1 vote

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  19. 1 vote

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  20. Match the service provider badge color with their color on the schedule to expand UI cohesiveness, also if initials for multiple staff are identical, display further letters until ambiguity is no longer valid.

    Jason Camp
    Jessie Conway
    Joseph Cooper

    All would be JC on all staff badges throughout Boulevard.
    Suggestion to expand view for such cases to be JaCa, JeCo, JoCo.

    1 vote

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    0 comments  ·  Admin →
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