7530 results found
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1 vote
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Numbers
Technicians need to see phone numbers of clients because sometimes they work without receptionist
1 vote -
Loyalty Program connects with client Referrals
The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.
60 votes -
Permission: Ratings tab
Control visibility & workflows in Manage location > Ratings tab.
2 votes -
Provide a bug reporting option instead of just feature requests
Several items that are in the feature requests are more bugs in the software than features that are requested. It would be nice to have a mechanism for reporting them as bugs so they may have more visibility to engineering and not require votes to be seen/acted upon.
6 votes -
1 vote
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1 vote
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1 vote
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3 votes
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No more duplicate clients
If a returning client books online for the first time it creates a new profile even though they are giving the exact same information. This is a major problem because the front desk doesn't know there are duplicate profiles and when closing out the client we check the history to know the price. This has caused clients to be overcharged and then we have to deal with a refund.
596 votes -
1 vote
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1 vote
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1 vote
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1 vote
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Remove 🟢green circle fee from all report for anything retail!!! ‼️(IMPORTANT)✅
I really dont understand why Gren Circle Fees go under retail. It throws the numbers off big time. Yesterday it showed that i sold 53 product but really 36 of the 53 were for 🟢fees. A big issue is when I go to pay my State Retail Tax and when I look up the total retail for the month it include green circle. This should be a seperate fee. Not service & Not Retail!
7 votes -
2 votes
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Require a valid credit card to add to Waitlist online and internally
Currently, clients aren't required to leave a credit card if they're not booking fully and just joining the waitlist. It's counterproductive that it's the 'exception' to the rule!
It's easier to book from the waitlist knowing their card is already on file instead of trying to hunt a client for their cc info last minute (since it's our policy...many times it took 3 days to get in touch with a client to add their cc info before booking an appointment) or maybe even collecting a small deposit or percentage of the service to join the waitlist. Nevertheless, the option for…
10 votes -
Lunch Break/Blockout Option Built Into Schedule Section.
There should be an option to add a lunch break time and duration while building out a staff's daily or weekly schedule. Currently you build the schedule in Manage>Schedule then have to go to Calendar and add a time block for lunch. Too much clicking and back and forth. Leaves room for errors if schedules are posted on going and lunches/block outs set reoccurring are till a set dated or number of weeks.
39 votes -
1 vote
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Rebook reminder texts with select client groups
We would like to send out group texts to clients for rebooking purposes. It would be great to be able to select a group based on their last appointment time and if they do not currently have an appointment.
9 votes
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