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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. 1 vote

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  2. Our staff checks out their own clients so if a client goes to desk to buy product, it would be nice if we could make it required to select the staff member that sold the product

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. We would like a better ability to identify which of our front desk staff are making errors with name spelling, email addresses, phone number errors. And fire those that are incompetent and causing the business stress. But without this feature it is quite difficult to determine "who" are making mistakes.

    Right now we are using a loose assumption of when a record was made by looking at when the appointment was booked and who was working at that time. This assumes that the person working front desk did it and also that the record was kept the same since its…

    7 votes

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  4. Is there any way we can go current??? What happed 2 yrs ago takes 2 min to go through to get to today! If I need yrs ago I can scroll. Too much time is spent getting to where I need to read for today.

    3 votes

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  5. This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."

    Offered a work around for the time being.

    28 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  6. When we are doing consultations, we need the ability to add our own provider notes on the patient forms. Maybe out to the side? They don't always enter the correct details when they are filling these out in a rush, and we need to be able to add more information so that we always have good information about our patients and are treating them properly each time we see them.

    4 votes

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  7. 1 vote

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  8. 1 vote

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  9. 1 vote

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  10. 1 vote

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  11. We now book Massage at the same time as a Lash appointment. We have 2 different providers. Both though need notifying that their guest is here. Only the first booked receives it right now.

    1 vote

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    0 comments  ·  Admin →
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  12. 8 votes

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    1 comment  ·  Admin →
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  13. 1 vote

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  14. 1 vote

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  15. It is more common for clients to reschedule from one week to the next, and it would be nice to have the 2 week view of their schedule (and also just be able to drag the appointment).

    1 vote

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  16. The Report should show the commission of Product and Service Sales NOT the Gross.

    2 votes

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  17. We are an hourly salon so services are billed based on how long they take. That requires us to have many options on the services to add time for thickness, beard work, hair designs, etc. Everything worked great... until I got a stylist whose hourly rate is different. I can customize her price for services, but when we need to add an option to that service, the price is wrong for her. And having to duplicate all the services, change the name for her and add in all the options separately is #1 a ridiculous time suck and #2 making…

    4 votes

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  18. 1 vote

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  19. 1 vote

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  20. The ability to make a time block repition on the app. The option is avalible on the desktop but individual service providers don't use that version often and would like to have more avalible scheduling customizations in the app.

    3 votes

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