6205 results found
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Be Able to Select Multiple Providers they are OK with seeing
When scheduling, a guest should have the option to select multiple providers, in case there are two people they like to see or one person they don't want to see
3 votes -
Block numbers that are spam or inappropriate
Ability to block numbers from the message center to prevent any messages that are spam or inappropriate
7 votes -
Apply multiple, varying offers within a group checkout
Ability to apply varying offers two individual clients within a group checkout i.e. if client 1 receives a "Member Discount" and client 2 receives a "New Client Discount"
4 votes -
Require clients to prepay and add gratuity or have a self checkout for clients
When clients book online they don't always add gratuity, so we still need to check them out when they are through. It should be required for them to add gratuity or they can click no gratuity but note that they will have to leave it in cash or not at all. We are trying to be hands free and it has been impossible. They should also be an option to tip assistants when they are booking. If this can't be done, we would love a checkout station for clients where they do not need assistance to checkout. I've asked about…
8 votes -
Online booking to collect the CVC CODE when clients self-book
When a client self books an appointment, have the system collect the CVC Code to the credit card. Then make the information integrate into our computer system. The information isn't saved on our end. So, if a client no-shows we can't charge them accordingly.
4 votes -
Resource schedule reporting in Staff Schedule Report
add resources to the staff schedule report
3 votes -
Custom term length memberships
Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.
15 votes -
3 votes
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Group Booking - Availability Options On Booking Widget
Currently, If 5 clients are booking but only 3 slots are available, the system will show that no times are available.
This account asked if we could show what is available and give alternative times for the other clients that did not have the first time opening.
7 votes -
Apply custom tax to certain locations at the brand level
Right now, for larger multi-location businesses, we need to add a custom tax rate at the location level to the location requiring tax and then a custom tax rate of 0% to all other locations that do not require a tax. This gets extremely tedious when adding new products (particularly packages in which NY requires a tax) because all locations will have to have a custom tax rate applied for a single product.
4 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
7 votes -
Option to NOT refund tax per line item
When refunding an amount back to client, toggle off sales tax option.
2 votes -
Handling of multiple clients using the same phone number and/or email addresses could be better in contact center.
A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.
4 votes -
4/6/8 week button
instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.
10 votes -
Clients can see more variation in appointment slots
There should be more variation when appointments are shown- not just one/hr. Perhaps clients can request a time and see all appointments available within that hour or so
1 vote -
More filters on Contact Center
Would love to have more folders for the text messages, such as pending, for things they don't want to close yet. They want alerts to be automatically erased once read.
1 vote -
Custom text message for locations that don't have contact center
First text should include "Anything other than yes or no will not be received by the salon" so they're prompted to reach out directly
4 votes -
Generic form for parties to agree to use electronic signatures
For forms to legally hold up in court they need to conform to California's Uniform Electronic Transactions Act and the federal E-SIGN Act. The parties involved must agree to the use of electronic signatures in a separate agreement that only involves electronic signatures.
If true, this would mean that all legal forms that salons get signed via Boulevard would not hold up in court unless there is a separate electronic signature agreement. DocuSign handles this via a checkbox that has to be checked before it allows documents to be signed electronically and a separate document, attached.
I would like to…
4 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
6 votes -
Restrict Certain Services to Previous Clients
I am only accepting Haircut clients at our salon. No NEW color services. Only offering to my already existing color clients.
So I don't have that service added to my menu. But I would like my existing COLOR clients to book their color service ONLINE without any new clients allowed to book for color service. Only NEW HAIRCUT clients.
12 votes
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