5875 results found
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Intake forms process for walk-in appointments
Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.
16 votes -
Show SKU, UPC, Size, or price in adjust quantities tool for products
I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.
6 votes -
2 votes
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Client's email addresses that have been receiving bouncebacks (hard) should have indicator on profile
And during checkout that the client's email address appears invalid.
Would help salons better foster better communication, so many times clients put in emails incorrectly, or we heard them wrong, or they moved on to a new email address. Unless the salon knows that an email address is invalid for some reason, we'll continue marketing, sending receipts, sending booking confirmations for no purpose and give both the client and staff a false sense that communication is happening.
8 votes -
Merchant Filter on Detailed Line Item Beta Report
Would like to be able to get a more detailed report that we can filter by Merchant to know exactly what is coming to the salon when running our books/comparing to statements
2 votes -
Better UX for sending a new employee the welcome email
When adding new employees it happens so infrequently it's easy to forget the process. Would be great when adding a New Employee to have a prompt to guide what to do
1 vote -
Field within client profile for tax-exemptions
There are some clients that are tax-exempt and no way of making any services/products within an order 0% tax.
8 votes -
Facebook Pixel Report
Create a beta report that will show facebook sales vs normal sales.
2 votes -
If a client books then cancels and rebooks within a timeframe, it should be noted as a reschedule
Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.
Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.
4 votes -
Advanced Resource Reporting
Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource
7 votes -
Calendar block privilege setting
Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments
26 votes -
1 vote
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Waitlist attached to Service Provider
Service provider can easily see who is on their waitlist so they can decided if they can fit the client in
28 votes -
2 votes
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Service Provider Tag Summary Report
Look up an employee and see which are their most frequent tag usage.
2 votes -
Allow clients to pick time for each service in the appointment
For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.
2 votes -
Green Circle integration per location
Each location should be able to enable Green Circle. We have 1 out of 8 locations using Green Circle and we need the flexibility to choose which locations want to implement it.
3 votes -
Icon or Notification when people add a note to their appointment
We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.
11 votes -
For the time being, many salons may have to commence services outdoors including POS
Would be great if some of the scaling on web-dashboard were corrected so views on tablets could work better for checkout and booking. Then there would be no reason to not bring a whole computer out to a potentially bad environment for computer and keyboard usage. Specifically there are issues when booking and checkout that move the buttons out of view and then scaling issues occur that prevent proper usage.
3 votes -
Easy solution to exchange a product
Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.
4 votes
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