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6205 results found

  1. Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...

    ..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"

    Super useful for managers to be aware of things and not manually sift through visual data.

    More advanced filters that would require limited about of machine learning would be:
    "show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
    "show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…

    8 votes
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  2. Keep "send" icon visible for messages when collapsing a checkout window

    Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.

    2 votes
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  3. Adding the service to the front desk tab

    2 votes
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  4. Display notes entered by client for e-gift card purchases

    When the purchasing client leaves a note for their friend/family in the "Include a message (optional)" section, this information is not added to the emailed gift card code

    5 votes
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  5. Allow others to clock in via other people already logged in.

    It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)

    1 vote
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  6. Would be great if Messages and Online Booking notifications also made a sound on desktop similar to help chat notifications

    A pleasant chime would help receptionists know they have something to do :)

    15 votes
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  7. Notification for client arrival at front desk

    When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.

    8 votes
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  8. Revenue Per Hour Report

    A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.

    10 votes
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  9. Alert staff for all cancellations

    Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.

    5 votes
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  10. Notifications

    I think it would be nice if the arrival notification also included service details along with the name and time.

    6 votes
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  11. Hot keys for appointment booking

    With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking

    5 votes
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  12. Internal Staff Forms

    HR documentation - we need updated addresses, phone numbers, emails, and their hire date.

    Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.

    7 votes
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  13. Option for rectangle logo

    Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes
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  14. Additional appointment metrics in beta reports

    Need additional appointment metrics found in the classic Appointment Metric reports, ideally:

    • New Clients (Requested)
    • New Clients (Non-Requested)

    As well as Return Clients (Requested)

    10 votes
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  15. BETA report: Add client email field to Account Balances report

    Add client email field to Account Balances report

    2 votes
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  16. Refund of just the tax line item

    If a tax exempt client requires a refund, business would like ability to just refund the tax line item.

    5 votes
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  17. Increase maximum gift card value

    1 vote
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  18. Some type of warning when a client was marked as arrived but not checked out by end of day or within a timeframe...

    Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.

    1 vote
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  19. Make Client notes printable

    We store formula histories in the client notes and some of our stylists like them printed. There is no good option to print the notes, so we have to copy and paste into word to be able to format them. A printable report of this would be awesome.

    15 votes
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  20. Multi-merchant deposit/account credit solution

    Support for multi-merchant businesses to process payments for deposits and account credit in affiliation with their multi-merchant accounts i.e. have the ability to direct deposit funds to a specific merchant account rather than the general business.

    9 votes
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