5875 results found
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Include Service Provider Name along with client name for each appt within the Front Desk View
it only shows the client's name
1 vote -
Voucher overhaul
Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.
Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…
39 votes -
Customize/add logos to Gift Cards
Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving
4 votes -
Multiple phone numbers for staff profile
Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.
3 votes -
Disable help chat for certain privilege groups
Staff in specific privilege groups need to address their questions to managers prior to Help Chat.
3 votes -
Messages submitted when purchasing a product should be sent to business
I'm in the middle of a big push of selling memberships online – I know clients are using the "add message" feature with checkout but I believe since there's no associated appointment, that I have no way to access these messages. I'm missing the first communication (and some testimonials) from new clients!
3 votes -
Hotel integration - OnQ PMS
Hilton uses OnQ PMS.
When checking out a client, the front desk can then charge them in one swoop rather than two different transactions.
1 vote -
Should be able to "undo confirmed" and "undo arrived" on/from calendar view.
Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…
11 votes -
Vouchers should not stop Service Providers from being paid commission.
When redeeming a voucher, it ZERO outs the service. This means that the Service Provider is unable to be shown how much commission they earn for the Service they have just completed that has been paid for with a "product" voucher. This also impacts tipping
14 votes -
Adjust order of locations in booking widget
Instead of last updated, please allow business to adjust the order of locations (for multi-location businesses) in the booking widget. Currently, it is ordered by "last updated" and not in alphabetical order as listed in the dashboard.
4 votes -
Beta Reports: Client email in Subscriptions report
Client email field in Subscriptions report (currently available only in classic)
4 votes -
When confirming appointment in the auto text it would be nice if the service providers name shows up along the service time and date
Accidents do happen when booking online and or by the representative. To be proactive in this matter it would be nice if the auto text had more details.
5 votes -
1 vote
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Beta Reports: Filter for note within Payments and Refunds report
Ability to filter payments and refunds report by the Note to support businesses using the "Other" payment type for house charges etc.
4 votes -
4 votes
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daily calender viewing
It would be very helpful if there was a way we could condense the viewing screen to be able to view the whole day without having to scroll up and down. It would make for faster booking and less mistakes because you could see the whole day all at once.
3 votes -
Accept custom fees
Allow for businesses to accept custom fees such as a Green Fee as part of service checkout.
48 votes -
For Multi-Location Salons - Switching back to today's date when toggling between locations
Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.
14 votes -
Ability to email the PO from the dashboard
Would like the option to email the PO from the dashboard
1 vote -
Case Pack adjustments when creating new POs
Some suppliers require you to order items by the case pack (in specific multiples). So when adding "low stock" or "all stock" it would be great if the PO knew to update the Order quantity by the required multiple
1 vote
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