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6230 results found

  1. Commission report broken out between payment methods

    Commission report broken out between payment methods

    2 votes
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  2. Report On Manually Redeemed Vouchers

    This business is asking for the Voucher Redemption report to report on manually redeemed vouchers in addition the the redeemed vouchers during checkout.

    4 votes
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  3. Option to enable waitlist when disabling Online booking

    As we're concerned there could be another closure due to COVID, we would like for there be a book tab "Salon closed due to COVID 19, WAITING LIST" for putting someone on the waiting list. So if the salon is closed and no one is at the salon to take calls and book appointments they can be referred to go online and book to be put on the waiting list. This allows us to call them when we get a date to re-open. I think all salons would really benefit from this.

    4 votes
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  4. Beta Report Template -Detailed Line Item - Additional Reporting Data

    This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    6 votes
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  5. New Sale - Automatically Assign the Seller Who is Logged into the account

    Whoever is checking out a new sale (i.e., product) and they're logged into their BLVD account, automatically assign the seller that's logged in.

    6 votes
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  6. Client cancellations should show up in the client profile immediately...

    ...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.

    We have a call center team and this has created a lot of confusion for them

    15 votes
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  7. Edit purchase order in Pending state

    Edit PO after it is in pending state (currently no changes can be made)

    2 votes
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  8. Service providers should have the ability to get notified when the front desk cancels an appointment

    At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.

    11 votes
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  9. Shared vouchers

    Clients may share vouchers between client profiles

    36 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  10. Option to add retail products to packages

    Would like to be able to add retail products to packages.

    example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.

    1. This is helpful in introducing professional salon product to clients who may not have tried it yet,

    2. Insurance that the client is using professionally prescribed products supporting their investment in hair color services,

    3. Coming back with healthier hair to work with

    4. Clients will then come back and purchase full size product once they are hooked

    35 votes
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  11. Download Purchase Orders to Excel

    It would allow me to sort and see data how I prefer at any time - that way blvd doesn't have to put in a thousand personalization options.

    7 votes
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  12. Ipad display update

    Our business just started using Boulevard and as a receptionist I noticed that the Ipad does not instruct the client when to swipe their cards. It displays a tip and signature screen, then goes back to the welcome screen when my side is asking for a card. Can this be updated to tell the clients when to swipe their cards?

    Thank you!

    1 vote
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  13. Merging Clients and Privileges

    There needs to be a privilege option to either approve or restrict the ability to merge clients. Because this action is final it's quite dangerous to allow anyone with a log in to be able to perform this function.

    5 votes
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  14. Select Time on Calendar should still adhere to booking rules

    1 vote
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  15. Offers that apply to add-ons

    1 vote
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  16. Notification when a service is cancelled from dashboard

    1 vote
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  17. Easier way to manage/track professional products

    1 vote
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  18. Drawer Count Report

    We would like a report for each drawer count with time stamp, name of staff, exact denominations for drawer count.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  19. Add order # to BETA reports "Discounts & Offers"

    The Discounts and Offers BETA report is important to give us the data we need to report on total revenue a discount/offer code brings to the business and when it was used. The Detailed Line Item report gets us most of the way there but the offers are listed as "Offer-based Discount" and not the offer code/name instead.

    The Discounts and Offers report does not allow us to drill down or easily see what order/client/staff it is tied to.

    3 votes
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  20. Gratuity automatically applied at checkout

    Automatically add 18% gratituty when booking online. Customers have the option of increasing gratituty after their appt

    2 votes
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