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  1. We get very busy and to quickly sign-in clients, we only want their first name and phone number as required fields. These two pieces of info are enough of a differentiator that we don't want to spend time asking someone to spell out their last name. Some people have very long and complicated last names, and we would rather not have to get their last names wrong and have it be blasted across all marketing and text reminder communications every single time, and instead just use their first names only. Plus, being on first name basis with people feels like…

    1 vote

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  2. Allow for the same service to be added into the booking widget for an individual appointment.

    1 vote

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  3. The message notifications used to work and don't now. It would make this system so much better and more usable with that feature being functional.

    1 vote

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  4. 1 vote

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  5. The ability to stack / apply multiple offer codes during online booking. Currently, this is only accomplished when applying via the dashboard. This would allow businesses more opportunity to incentivize clients and increase revenue.

    1 vote

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  6. It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.

    3 votes

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  7. The business would like the ability to block off the entire day as a whole rather then having to block each person on the calendar at a time.

    2 votes

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  8. 1 vote

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  9. When using a discount we would like to select if the service provider is still receiving the full commision

    2 votes

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  10. Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.

    2 votes

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  11. Would like to have the option to not allow certain services to be able to be cancelled online even within the cancellation policy window

    2 votes

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  12. If a patient is increasing their membership level/cost, there should be an option to charge it on their normal pay date. Ex. $99/mo to $299/mo, payment day of the first of every month. Patient decides to increase on the 15th, the increase doesn't get charged right away, but instead on the first of the month. My help chat agent advised this is NOT possible.

    2 votes

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  13. Keep service providers in same order as desktop!

    2 votes

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  14. 14 votes

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  15. The business would like the ability to have push notifications go to the SP as well as the business.

    2 votes

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  16. Please integrate with Zoho

    2 votes

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  17. Create levels, promotions, games out of loyalty points to drive more upsells and engage clients (like starbucks)

    6 votes

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  18. We don't want service providers to be able to adjust products, but would for services. If these privileges were separated we can choose that option

    2 votes

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  19. 51 votes

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  20. 1 vote

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