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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7570 results found

  1. Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.

    1 vote

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  2. Report that shows only memberships that were purchased online.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.

    4 votes

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  4. PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.

    6 votes

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  5. Ability to set up an alert to a specific email address when a new appointment is booked by a certain client. The use case is for location managers to receive an advanced alert when a VIP client books an appointment to prepare their staff and salon.

    1 vote

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  6. Kate Somerville would like to see the gift card liability report in PST vs UTC, or have the option to change this.

    1 vote

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  7. Our nail salon needs services to happen simultaneously so people can get their manicures and pedicures at the same time instead of back to back. The only way for clients to book this way online is through the Group appointment link, however since it is only themselves it’s not obvious enough and they book an individual appointment. Please allow us to change “group” to “multiple” and it should help this issue significantly!

    1 vote

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  8. It would be very helpful and time-efficient to be able to select a date range on the "Schedule" view, instead of being only able to select one day at a time.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Ability to set an offer code condition that would only apply the offer code to one line item (could be retail or service) rather than all line items in the checkout window

    5 votes

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    1 comment  ·  Admin →
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  10. Make Charts non-visible to admins due to HIPPA

    3 votes

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  11. Many client end up tipping assistant 5 cent instead of 5 dollars because they need to add 2 zeros. Could add an option for 3 different dollars amounts for assistant like, 5 $ 10$ or 20$ and custom amount.

    1 vote

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  12. The blue banner about returning clients logging in doesn't add very well to the booking overlay's design and I wish this could be in a different color/layout or allowed to customize.

    5 votes

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    1 comment  ·  Admin →
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  13. When clients schedule multiple appointments online, the system does not link the appointments together.

    16 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Please add the ability for a field that allows patients to initial certain sections. This is important for consents/forms. Thank you.

    13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. Separate the ability to add/modify: service, products, service date & time, etc.

    2 votes

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  16. Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.

    5 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  17. We have clients fill out paper forms for follow ups, etc. We need to be able to scan these documents and add them to their visit (where Charts & Forms show up). We like the paper check lists, not interested in making these digital as they help us with in-clinic patient flow.

    1 vote

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  18. Have a report that shows the times that clients arrive.

    1 vote

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  19. We run specials for clients birthdays and wanted to run a report that pulls birthdays for the month. So that we could specifically reach out to those clients by email.

    1 vote

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  20. Employees need to have access to ONLY their sales numbers and not to the entire staff or see other staff pay.

    2 votes

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