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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7564 results found

  1. Create an internal report that allows services and addons to be seen for mapping. Also, create a similar report for charts and forms to show what services they have been attached too. Currently both processes are done 1 by 1 which is both massively inefficient and time consuming. Not user friendly by any means.

    1 vote

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  2. More visible change to page when toggling between different locations. It could be as simple as the information bar at the top changing colors or the logo changing . Something more eye catching to let Client services know what location they are making changes to

    4 votes

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    1 comment  ·  Admin →
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  3. We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.

    2 votes

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  4. In need of a way to set an option to send an automatic reminder text, at a custom time interval, to remind color clients to schedule a glaze or another appointment if they did not rebook upon checkout.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Summary:
    Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.

    Description:
    Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:

    • View open appointments across different time periods
    • Identify scheduling patterns and optimize staff availability
    • Make data-driven decisions about staffing and scheduling
    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. We should have a faster way to assign employees to services. We have upwards of 40 different services and to click each one and toggle employees on, is not efficient. Maybe you can have the employee tab have all service listed automatically thats assigned to the store they are coded too and then toggle them on or off from there

    3 votes

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  7. would love to have a tab on the clients profile like where the allergies and medications are to have the patient's home care routine

    5 votes

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  8. It would be super helpful for clients to be able to modify their card on file. Unfortunately as it stands now they have to call our office (which isn't always open) and since we operate virtually it's incredibly inconvenient for patients and staff.

    6 votes

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  9. When showing a client the available times, is there a way to optimize this for the stylists? Currently, clients are able to book times that are not backed up to other appointments.

    1 vote

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  10. For package sales, there is an "edit" option to assign the sale to the employee who sold the services. Best if we can only edit once (currently you can edit anytime and override the last edit), further changes/editing should require manager's approval. Additional edits only available under manager/owner's account. This change can improve the accuracy of the reports.

    1 vote

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  11. Track the effectiveness of "book again" link in Order receipt text (e.g. # clicks, bookings, etc.)

    1 vote

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  12. It would be great to have to option of turning off staff roles on the online booking site so it is not visible to clients when they book online. We have an internal level system for stylists and it's confusing for clients when we have a range of seven different level stylists with different prices. I would rather have them all just listed as a stylist without it messing up everyone's customized pricing.

    1 vote

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  13. We noticed our clients who usually call to make an appointment, when they make their first online appointment, BLVD creates a new file for them. This is confusing for a number of reasons but also not having merged history and appointment notes makes it super irritating.

    2 votes

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  14. Under settings, service list cannot be searched. It can be searched under the "manage location" but not under the "manage business".

    5 votes

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  15. Vitals section that is persistent for each visit that is easily viewed and able to show record of previous vitals values (weight, BMI, BP, etc) from each visit.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. When I click the calendar for a specific staff member, and then search for a service, it pops up services that that staff memeber doesn't offer. If you have already selected a calendar, and then picked a staff member (even if its their calendar we select it still makes you pick the staff memeber) but then it shows EVERY service we offer when searching. We constantly run into staff members booking the wrong services with the wrong time and pricing for them if some services have the same or similar names.

    1 vote

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  17. Please have the ability for all sales (product and service) to be able to be paid directly to the person selling rather then the main account

    1 vote

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  18. A section to see provider's private calendar link and add outside calendars as well

    2 votes

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  19. Inform clients of "NO PROMOS" option when the "STOP" option is offered. This will help with retention.

    Additionally, when Clients text STOP it hinders our ability to two-way message. If No promos was offered, I think this would help. Thank you!

    2 votes

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  20. Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.

    2 votes

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