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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.

    22 votes

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  3. Show loyalty points under ORDERS. We have to open the PDF receipt to be able to see that Loyalty Points were used as a discount on a service. It should be shown under the order section so we do not need to go any further to see why a service was discounted

    2 votes

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  4. The business would like the ability to include a display of future bookings to be include in the email reminder being sent out for the appointment taking place within 2 days.

    58 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  5. Needs to have any notes or orders that are added to the chart during sign off somehow flagged so that the provider knows to review prior to nex visit

    4 votes

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  6. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    8 votes

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  7. 3 votes

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  8. Allow video uploads so content is more organized for content creators

    1 vote

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  9. Since Boulevard charges texts by the segment, which is 160 characters, it would be nice to have a character count so we can see where to make messages more concise.

    4 votes

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  10. Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms

    4 votes

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  11. Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. When opening multiple pages within BLVD, it will automatically close the previous page. It should allow you to change between pages without having to go and start over. Example You want to see order history to that specific client and you apply a filter . But then it redirects you back to all orders , then you have to retype everything It's very tedious

    6 votes

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  13. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. When booking an appointment from the waitlist it will not automatically select required resources. This can result in overbooking a resource.

    The appointment booking flow should be identical to a regular appointment and include the resources.

    This also happens when rebooking appointments from the checkout window! You have to remove the service and re-add it to get the resource to populate

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Surfacing the credit card fee for Offset and preset gratuities on the checkout preview screen for Duo

    3 votes

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  16. Would like the option to add a preferred, and secondary provider to each client profile, for the purpose of scheduling, or rescheduling. If this could show up as abbreviations such as PP (preferred provider) or SP (secondary provider) on the calendar, that would be extremely helpful.

    3 votes

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  17. Being able to attach a photo to service description, so guest/clients are able to visually see what they are booking for.

    2 votes

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  18. We use a VOIP system called Weave, we would love to be able to skip having to manually add caller info into Boulevard.

    6 votes

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  19. 6 votes

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  20. Please add: discount codes 1 per year. This will allow us to move toward automation without you building a fully automated system. Example birthday discount, xmas discount....

    We also really need a way see which ones are expired. It is very hard to track and very hard to tell by looking.

    Please also have a not stackable toggle...I would love to auto apply some so that people actually know there there...but currently cannot. When you turn on auto apply it also should not discount already booked appointments. The calendar is not set up that way, the discounts should not be…

    2 votes

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