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  1. Have the option to use a disguised phone number for outgoing calls on a mobile phone through the reception app.

    4 votes

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  2. Currently the reports are filtered alphabetically by first name. The client said this is no help to her and should be by last name.

    3 votes

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    Merged  ·  0 comments  ·  Admin →
  3. When clicking on a product in the manage tab and showing the sidebar with sales history there is no year listed. It can look like an item is a hot seller when in fact the sales are all from years ago and it hasn't sold at all recently.

    2 votes

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  4. It seems that many of the new features rolling out are items that aren't seen in the feature requests in here. It would be useful to have a feedback mechanism for the features that are released to see if the work that was done is actually meeting needs for customers.

    I may be in a minority, but I am finding many of the newest features to not be helping with any of my pain points in the software, and I wonder if I am alone in that.

    2 votes

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  5. My staff and appointment scheduler are all virtual. They work mainly off their iPads and iPhones. They need to be able to schedule an appointment AND (at the very minimum) ADD a card on file for new clients.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Need an option to only print one receipt, we almost never need 2, and if we do we just print 2, but the extra paper is getting printed on for no reason.

    7 votes

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  7. We would appreciate being able to opt in or out of specific stylists to the automated marketing options.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. The business would like to be able to see how the gift card was sold over a specific date range. They would like to be able to filter to see if the gift card was sold online or in store.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. A better way of knowing when a voucher is redeemed at a different location than where it was purchased. Maybe a notification when at checkout when going to redeem.

    2 votes

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  10. Let the reservationist control when an email alert is sent to a therapist stating that they have just been booked to provide a service. This will allow reservationists time to move appointments around on the schedule and perform other adjustments before alerting the therapist regarding final arrangements.
    Currently, booking alerts are uncontrollable and precipitous. Therapists often receive booking alerts before the reservation has been finalized, so if the expected appointment does not show up on their schedule after all, or in the way the alert told them it would, therapists become confused.

    2 votes

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  11. option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history

    2 votes

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  12. We occasionally have in-salon events, pop up shops, shop small business saturday or similar & would love to be able to integrate it with boulevard so we can customize invites, charge a fee for special services offered if needed (ie: botox party), track RSVP's for planning purposes, etc...

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Example from a current issue: we have a group booking tag/emoji and it is supposed to only be added to appointments (not profiles) but it is currently on 185 client profiles. We want to remove this but we can't really spare the time to manually remove it form that many profiles, especially due to the fact that it could continue to happen and we would need to do all the work again.

    This actually applies to multiple appointment level tags so there are even more than that 185 that are effected.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. so admin can see if someone is changing their time clock on a regular basis...

    8 votes

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    1 comment  ·  Admin →
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  15. 9 votes

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  16. 145 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. 8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. It's helpful that access can be limited by IP address, but for further protection would find it important to be able to limit access based on staff schedule. For example, a user who is scheduled Mon-Fri should only be able to log in on those days.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. In the custom message via the online gift card settings, it would be great to be able to customize text, like add line breaks, bold, italicize parts of the message to make messaging clearer to clients when needed.
    For example: when running a gift card promotion with several discount tiers, being able to display those amounts and corresponding offers nicely in the custom message area.

    4 votes

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  20. There should be an option to include a secondary phone number in contact information. Sometimes clients want to provide both a work and cell number, or do not remember which phone number they have provided in the past.

    31 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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