5930 results found
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Need ability to set up gratuity to be auto charged at ... %
I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.
3 votes -
2 votes
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Put the discount name on the ticket
when looking at an order, we should be able to see the name of the discount instead of just the price with a line through it and the new price next to it
4 votes -
Pop up on booking page showing other locations if time slot they wanted is not available
For multiple locations, if a specific booking time is not available at selection location - next closest location will pop up as option for booking
4 votes -
Services offered on certain days only
id like to recommend adding an option to have services offered on certain days and not offered. i have barber that mostly men but wants to start doing haircolor we would like to have him be available on app to get booked for color services only on certain days. so he cant get booked for barber stuff that day
27 votes -
Customize what time slot add-on services time is added to
Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…
3 votes -
Forms at checkout
Adding "at checkout" underneath the "When" category. I need to create a form for my clients to sign off on at the end of their appointment expressing their satisfaction with the outcome of their hair. This will help to avoid any client stating they were not satisfied with the services provided or their results later, after telling you that everything was good.
3 votes -
Reply to ratings directly
The business would like to the ability to reply to the clients rating from within the actual rating it self.
3 votes -
We would REALLY love the tabs to change shade when we check them in. Thanks!
It would be easier to differentiate in a glance between those here and not here yet.
9 votes -
64 votes
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Customer can add or update information on Duo app.
When the customer come in and if their information is incorrect such as name or email or phone numbers. we can have customer review that on the duo app to to confirm, correct of update the information
15 votes -
fix the form submission process
say "Thanks!" after a form submission, rather than giving the client another blank one. The confusion is insane and everyone fills out the form multiple times. They ask us to change it but we can't.
4 votes -
Privilege controls for saving to PDF, emailing reports, or any outbounding of database to prevent stealing or missuse of business' data.
At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.
4 votes -
Average spend to not include gratuities
The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.
1 vote -
remove the option to book a lamination with a hydra facial (vice versa)
Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.
4 votes -
Sync Online Profile to Dashboard Without Requiring Online Cart Completion
Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.
3 votes -
Include photos of products that are sold on website
Ability to include photos of products that are sold online through their booking widget.
3 votes -
Easier PPU adjustment in dashboard
Gift cards, vouchers, and account credit can be easily adjusted as needed in the client's profile. When adjustments need to be made with prepaid units, there are several steps required via a new order, so being able to easily make any changes in the profile will be extremely helpful.
3 votes -
Having the option to look at a certain week day in a weeks view
Some clients can only do certain days. So say if someone can only do Mondays having the option to click on a Monday and having all Mondays down in a weeks view.
1 vote -
4 votes
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