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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. Create a way to export our lists of products. If we can export them all in a spreadsheet, it will allow us to more easily transfer the products in bulk. this could be used to go to our shopify store for example.

    3 votes

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  2. Your client portal is difficult to navigate with the new refer a friend. Once they sign in it should be write on the front page. It says make an appt. and then gift card. It should be refer a friend directly under that. You have them look at past appts. Then they have to get a code. Then click on their name. And then .... see refer a friend. LORD. Make this more user friendly. My older clients will absolutely not do this.

    1 vote

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  3. 6 votes

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  4. Removing battery from Duo would get rid of issues related to the battery

    2 votes

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  5. You check out processing is outdated and clunky. Having a front desk is outdated here in CA and we are moving toward a more patient friendly operational experience for the patient in which they stay where they are and we come to them for a mobile check out experience. Your competition, Mangomint is already doing this. Not having the ability for 1 device for check out- clinic provider phone or just an iPad needs to be looked at. We previously had Jane and the provider ran up and checked out the patient on the IPad and the patient swiped on…

    1 vote

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  6. We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.

    5 votes

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  7. MELT by Melissa would find it super helpful to be able to have new products added in BLVD be synced to Shopify. Currently it only syncs from Shopify to BLVD, and they tend to add products in store before launching online sales.

    2 votes

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  8. We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report

    4 votes

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  9. In the salon guests emailed receipt, there is a button that says, "book next appt." If a salon/spa does not offer on-line booking, this button should be able to be eliminated from the receipt. So this is my suggestion, that you make this feature optional. Thank you.

    1 vote

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  10. Voice to text - especially in the chat feature. Nothing is more frustrating that trying to type fast when client is standing there, and you are trying to get an answer from support . Especially if you have to spell check or edit what you are trying to say.

    2 votes

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  11. Our previous software allowed you to adjust a transaction as if you were checking it out, and then placing it on hold. When the client checked out the transaction was saved. This is very helpful for changing a service, etc. before the client actually checks out.

    2 votes

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  12. We should have the ability to have different quantities of products between multiple locations so all the inventory across our business is in sync.

    3 votes

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  13. Right now when you duplicate an element on on a form, it goes all the way to the bottom of the form instead of appearing right where you duplicated it, which in most cases is where you would need the duplicate element. It is not efficient to have to scroll all the way to the end of the form and then move the element all the way back up to where you are at.

    4 votes

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  14. There should be a way to undo or redo a change that you just made when building a form.

    3 votes

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  15. 5 votes

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  16. It would be awesome if there was a way to have a pop up on the in store iPad to take a deposit instead of it having to be manually done internally on the Dashboard

    3 votes

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  17. 1 vote

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  18. The business would like clients to receive new confirmation emails of the rescheduled time.

    12 votes

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  19. Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)

    5 votes

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  20. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    8 votes

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