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  1. As of right now, the only time a Prebook or rebook tracks is if the prebooking was done at check-out before collecting payment. It would be helpful to have the option to either go back to "view appointment" and then be able to select a prebook option to set a new prebooked appointment, OR to add a prebooking tick-box when setting an appointment through "new appointment". Lastly, either function should help track the prebook metric.

    3 votes

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  2. Option to set tips as flat dollar amounts on the low medium high tip portion under details.

    We prefer a flat number without having to handle coins for tips

    5 votes

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  3. Have the system do an auto purchase order that pulls up all products that are below an alert level

    2 votes

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  4. When querying Admin API - Orders query, it would be very helpful if we can filter them by ClientId. Right now if we want to build on our app a logic to display the order history for a client, we have to iterate all the orders, which is a very expensive query.

    2 votes

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  5. Like a click to call or text when on the website from a cell phone

    3 votes

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  6. At our salon we utilize Stylist & Co-Stylists. Depending on how many clients our Stylist see per day our co-stylists receive 25% gratuity and previously we were able to manually split this gratuity before completing the check-out process to not make our clients feel pressured to add gratuity to two different people so our check-out process was more smooth.

    Our co-stylists bounce around so it is hard for me to keep track after the fact when running payroll how much to split now and with doing is this way it makes our reporting inaccurate when going over numbers with our…

    5 votes

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  7. It would be great to see the actual time that is open during the process time of another appointment for double booking purposes. Right now, when you hover over an existing appointment that has an open space during process time, it shows the time of the existing appointment and not the open time. It can be confusing to determine what the open time is.

    3 votes

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  8. Ability to create offer codes with decimal points. For example, an offer code that is 6.625%

    3 votes

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  9. The business would like to be able to choose if a debit or credit card can be used. They would like this to be a setting that can be changed at any time.

    3 votes

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  10. It would be helpful to have a checkout alert in the same way that there is a scheduling alert. Some of our clients have special pricing adjustments and having those notes pop up at checkout would help to eliminate incorrectly charging clients.

    3 votes

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  11. It would be helpful to be able to actually speak to someone whenever a question/problem pops up. The support is great but sometimes time doesn't permit typing and waiting for responses.

    2 votes

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  12. Would make it easy to see who has arrived without having to get close enough to see the little arrived icon on their appointment. Also... when appointment times overlap, they cover up the icons.

    33 votes

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  13. Currently the professional app is set for 1 am to 11 pm. It would be helpful to be able to customize the calendar to reflect biz hours.

    4 votes

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  14. Have a way to embed a place for clients to enter their emails to be put on the marketing list

    4 votes

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  15. We need to be able to make changes to the client instructions email and receipt note at the brand level. Right now, if we're changing even just one small thing in those messages, we have to do it one by one at all 20+ of our locations

    5 votes

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  16. The. business would like the Professional App to be supported on Tablets. Right now it only works on mobile devices.

    1 vote

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  17. The business would like to be able to limit per computer who can login to the dashboard.

    1 vote

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  18. The business would like the ability to run a report on providers to see how many clients have requested each provider.

    2 votes

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  19. In our old system, we were able to run a report that showed us our productivity in hrs sold vs. hrs available to sell. We plan according to hours needing to sell for so much to be profitable and it helps to forcast the potential business based on hours booked and hrs still available to schedule. We are Strategies coaching clients and we need this data for our reports with them as well.

    5 votes

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  20. When a new customer check in, they can choose either their phone number or their email. At the moment, Boulevard does not allow the NEW customer to skip the email when using Duo App for checking in.
    I hope Boulevard can add an option to skip he email address when a new customer come in and using Duo for checking.

    2 votes

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