7564 results found
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Checkout cancelled appointments
We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.
2 votes -
Reminder email/text
Text or email client when they are due for an appointment--ie 3month tox appointment
2 votes -
Pls make the loyalty program points system easier to understand
It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
Whenever I have to work with it we have to call chat to explain our dollar amount set up.There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.
It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.
1 vote -
Links to services that only show locations with that service
Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.
2 votes -
Add Date of Birth to Update Client Zapier Action.
Client request: The ability to update a client's DOB through the Zapier Update Client action.
2 votes -
Add Discount as a perk to for Packages & Perk requirement messaging
We would like the ability to add the Discount perk type to a package. Currently this is unavailable.
Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.
2 votes -
Calendar notes that do not block online booking
Ability to place notes on calendar that do not block online booking
2 votes -
Message among staff and provider
be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only
2 votes -
give the option to copy notes from appointment to client profile
When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also
1 vote -
Allow the automatic away message to be turned off or paused from the message tab
The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.
1 vote -
Gridlines on photo uploads
There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful
13 votes -
Remove "custom" option for online gratuity
We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"
3 votes -
Allow confirmation and reminder texts and emails to include a link
With the new referral program released, it would be nice to add this link to the confirmation texts and emails.
3 votes -
Add a filter to the "Referral Sources by Client" report to display only new clients
Enhance the "Referral Sources by Client" report by implementing a filter option to display only new clients. This feature would allow users to easily identify and analyze the referral sources specifically for newly acquired clients, providing valuable insights into the effectiveness of various marketing channels for attracting new business.
4 votes -
Review Request Customization
Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.
2 votes -
Fix the audience default that is 24 months
There is some sort of bug where our audience keeps defaulting to 24 months even when we have saved a much smaller audience...its super expensive for us. We think we are sending to 600 people and it goes to 5k.
Please update the default audience to 1 year or 0 to keep from costly sends...even if you simply forget to change it 1 year would be a better choice.
1 vote -
Specific Schedule Page View URL Links
Specific links for Schedule page view filters so specific views could be bookmarked (e.g. Schedule view of who is working, schedule view of self for day, schedule view of self for week).
1 vote -
Option to allow "Finishing Time" to be double booked
We would like a Feature where the stylist can opt to allow their finishing time to be double booked
1 vote -
For extra security measures when purchasing gift cards, a drivers license needs to be attached for verification.
For extra security measures when purchasing gift cards, a drivers license should be required with a link provided to submit their driver's license that gets linked to their account with verbiage to include they will need to also provide identification at the time of their appointment along with the original credit card they used.
1 vote -
add voucher quantities to Voucher Liability Summary
It's great to be able to see voucher values that are redeemed at the same or other locations and would be just as valuable to see the quantity of those vouchers as well.
1 vote
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