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  1. Clients should see clearly discounts applied at checkout not the FULL AMOUNT ... as a med spa we utilize Alle discounts, gift card promos, and various discounts however at checkout clients only see the full amount not reflecting any discounts or applied credits. This must be fixed.

    411 votes

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    Waitlisted  ·  41 comments  ·  Admin →
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  2. financing directly in BLVD

    • Requested by 4Ever Young (45 location prospect)
    104 votes

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    Waitlisted  ·  19 comments  ·  Admin →
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  3. When a patient no shows or late cancels, make the notification in patient history red so that it's easily visible that it was not just a regular cancellation.

    190 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. 68 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    216 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  6. Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.

    43 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  7. When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).

    68 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. When DEACTIVATING STAFF, it will show that the staff member has an upcoming appointment, and that continuing to deactivate will not cancel the appointment, but may hide it.

    PLEASE make it so that we can find WHERE this appointment is. Dates. Times. Etc. It's crazy to look around and still not find it. Sometimes it several months into the future.

    238 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  9. Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.

    140 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  10. By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!

    83 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  11. It would be helpful if we didn't have to go into their account to check to see if they completed the forms.

    246 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  12. When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    88 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  13. the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    448 votes

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    Waitlisted  ·  73 comments  ·  Admin →
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  14. Currently there's only 2 options when to send forms, on the first appointment or every appointment. If there was a way to also add more time ranges. This would be good since we are a medspa and having all the clients sign new consent forms would be important.

    If we can perhaps add "First appointment + On the first of the year" or something like that!

    29 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  15. we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed

    100 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  16. Ability to send a secure link to clients to collect credit card information to be stored in their client profile.

    666 votes

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    Waitlisted  ·  43 comments  ·  Admin →
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  17. A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates

    71 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.

    38 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  19. Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.

    I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…

    133 votes

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    Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.


    On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…

  20. We have a beauty bank membership, and our clients are used to being able to view the amount of money they have accrued in their account, and currently they are only able to view vouchers.

    I would love the account credits to be added to the client profile by the vouchers so clients feel they have more autonomy over their money.

    12 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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