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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. Invoices!!!

    If patients only pay partial or have issues at checkout it would be nice to be able to send an inovice so we do not lose track of payments needed

    512 votes
    Waitlisted  ·  74 comments  ·  Admin →
    How important is this to you?

  2. Maintain service list price when a voucher is redeemed and commissions are paid

    100 votes
    Scheduled  ·  27 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  3. Exchanging Vouchers for a higher priced service

    54 votes
    8 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  4. Text pricing needs a revisit

    All of the SMS additions that are finally coming out have been very much anticipated and I’m happy to see them, however with every one of these “new features” comes a hefty price tag to use them.
    If we want to use the text receipts and now the new text for review feature we’ll officially be spending more on texts than we are on BLVD itself. It’s costing us $200 a month just to have confirmations and reminders sent out. For the price point of BLVD to only receive 250 "Free" texts is a bit restrictive in 2024. Every other…

    205 votes
    Waitlisted  ·  22 comments  ·  Admin →
    How important is this to you?

  5. Toggle tipping on/off per service or providers

    Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.

    286 votes
    Waitlisted  ·  45 comments  ·  Admin →
    How important is this to you?

  6. Added visibility into voucher name, quantity, voucher source, expiration at checkout

    If I have a client with both memberships and packages that have available vouchers, I want to see every option available at checkout so I know where I am pulling from.

    41 votes
    7 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  7. product commissions by staff

    Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.

    103 votes
    9 comments  ·  Admin →
    How important is this to you?

  8. We should be able to answer/respond to text messages through the blvd app

    We should be able to answer/respond to text messages through the blvd app

    126 votes
    Waitlisted  ·  4 comments  ·  Admin →
    How important is this to you?

  9. Client Portal Account Credit

    I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.

    160 votes
    Waitlisted  ·  17 comments  ·  Admin →
    How important is this to you?

  10. If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.

    If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
    Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
    This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…

    76 votes
    7 comments  ·  Admin →
    How important is this to you?

  11. better identification of NEW clients & first time bookings

    When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).

    278 votes
    Waitlisted  ·  10 comments  ·  Admin →
    How important is this to you?

  12. Highlight no-shows in red in patient history

    When a patient no shows or late cancels, make the notification in patient history red so that it's easily visible that it was not just a regular cancellation.

    456 votes
    Waitlisted  ·  3 comments  ·  Admin →
    How important is this to you?

  13. Darken the unavailable hours on the calendar (instead of white)

    By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!

    289 votes
    Waitlisted  ·  13 comments  ·  Admin →
    How important is this to you?

  14. Text customization on review requests

    We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.

    Currently, the review request redirects to boulevard and we would like an option to customize this.

    67 votes
    Waitlisted  ·  11 comments  ·  Admin →
    How important is this to you?

  15. Send a secure link to add credit card info from their client profile

    For clients who reach out to the salon directly vs. booking online, adding a feature from the profile we create for them that sends a secure link (or sends when prompted) to add their cc info so we have it on file. This would support our booking and cancellation policies without having to ask them for their cc info over the phone, via text or email.

    34 votes
    6 comments  ·  Admin →
    How important is this to you?

  16. Pre and Post Treatment Forms

    I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.

    88 votes
    Waitlisted  ·  8 comments  ·  Admin →
    How important is this to you?

  17. financing directly in BLVD

    financing directly in BLVD

    • Requested by 4Ever Young (45 location prospect)
    187 votes
    Waitlisted  ·  22 comments  ·  Admin →
    How important is this to you?

  18. When booking an appointment for a client that has waitlisted, do a match and ask user if waitlisted appt can be deleted

    141 votes
    Waitlisted  ·  3 comments  ·  Admin →
    How important is this to you?

  19. Change the Link for Google Review Requests

    The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.

    42 votes
    2 comments  ·  Admin →
    How important is this to you?

  20. Enhanced gift card location settings, restrictions, and visibility

    Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.

    36 votes
    Waitlisted  ·  8 comments  ·  Admin →
    How important is this to you?
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