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6204 results found

  1. Create links that we can send to clients to capture CC info

    We would love a link to send to client to pay a deposit

    793 votes
    Waitlisted  ·  61 comments  ·  Admin →
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  2. Invoices!!!

    If patients only pay partial or have issues at checkout it would be nice to be able to send an inovice so we do not lose track of payments needed

    358 votes
    Waitlisted  ·  43 comments  ·  Admin →
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  3. Toggle tipping on/off per service or providers

    Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.

    122 votes
    Waitlisted  ·  12 comments  ·  Admin →
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  4. client checkout needs to be reflected with discounts and account credits (iPad)

    Clients should see clearly discounts applied at checkout not the FULL AMOUNT ... as a med spa we utilize Alle discounts, gift card promos, and various discounts however at checkout clients only see the full amount not reflecting any discounts or applied credits. This must be fixed.

    558 votes
    Waitlisted  ·  52 comments  ·  Admin →
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  5. better identification of NEW clients & first time bookings

    When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).

    176 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  6. Highlight no-shows in red in patient history

    When a patient no shows or late cancels, make the notification in patient history red so that it's easily visible that it was not just a regular cancellation.

    329 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  7. Text pricing needs a revisit

    All of the SMS additions that are finally coming out have been very much anticipated and I’m happy to see them, however with every one of these “new features” comes a hefty price tag to use them.
    If we want to use the text receipts and now the new text for review feature we’ll officially be spending more on texts than we are on BLVD itself. It’s costing us $200 a month just to have confirmations and reminders sent out. For the price point of BLVD to only receive 250 "Free" texts is a bit restrictive in 2024. Every other…

    70 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  8. financing directly in BLVD

    financing directly in BLVD

    • Requested by 4Ever Young (45 location prospect)
    157 votes
    Waitlisted  ·  20 comments  ·  Admin →
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  9. When booking an appointment for a client that has waitlisted, do a match and ask user if waitlisted appt can be deleted

    113 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  10. Client Portal Account Credit

    I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.

    60 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  11. Darken the unavailable hours on the calendar (instead of white)

    By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!

    171 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  12. Date of birth enhancements to forms and booking

    As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    305 votes
    Waitlisted  ·  14 comments  ·  Admin →
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  13. Enhanced gift card location settings, restrictions, and visibility

    Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.

    27 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  14. allow an option for clients to have to fill out forms once a year instead of just first visit or every visit

    some forms we would like to have clients update yearly. it would be nice if the system automatically did this as an option in the form settings

    81 votes
    29 comments  ·  Admin →
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  15. Allow us to pick which staff members accept gratuity

    Not all our providers should be included in gratuity. Please allow us to pick and choose which staff members accept gratuity.

    49 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  16. Forms: Additional parameters on when to send

    Currently there's only 2 options when to send forms, on the first appointment or every appointment. If there was a way to also add more time ranges. This would be good since we are a medspa and having all the clients sign new consent forms would be important.

    If we can perhaps add "First appointment + On the first of the year" or something like that!

    76 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  17. Merging appointments for the same client

    Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.

    193 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  18. Deactivating Staff - Show WHERE the remaining appointments are

    When DEACTIVATING STAFF, it will show that the staff member has an upcoming appointment, and that continuing to deactivate will not cancel the appointment, but may hide it.

    PLEASE make it so that we can find WHERE this appointment is. Dates. Times. Etc. It's crazy to look around and still not find it. Sometimes it several months into the future.

    300 votes
    Scheduled  ·  10 comments  ·  Admin →
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  19. Adding an icon to appointments that activates if a guest has completed their forms.

    It would be helpful if we didn't have to go into their account to check to see if they completed the forms.

    324 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  20. Configurable Email Blast Send Time

    Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    33 votes
    Waitlisted  ·  7 comments  ·  Admin →
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