7861 results found
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Permission Group Suggestion: "schedule overview only" permission
There isn't a way to give staff schedule visibility without also providing access to client information through appointment details. Even when only "View Availability" is selected, even though the staff member can't see the clients' name on the calendar, they can click on "Schedule", "Cancellations", and "Waitlist" and gain access to client info.
We need a way to be able to limit the staff from viewing any and all client data and only see the providers' calendars have appointments scheduled.
Since the permissions work as a package, when we enable "View all appointments" to see the schedule, staff can click…
1 vote -
Splitting the total easily between two people!
It would be nice if there was an easy way to split the total between two people for one booking. Currently, the only way to split a service (including two services booked under one appointment) is to manually do the math and charge one card, then the other. However, manually splitting the total doesn't account for the service fee for credit cards nor the tips. It gets confusing and makes it uncomfortable having to ask them individually how much they want to tip on their card.
2 votes -
Correct Handling of No-Show & Cancellation Fees Without Discounting Services
Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.
Problem with Current Logic:
This creates several issues:Misleading Revenue Reporting:
The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.
Discounting down to…
6 votes -
We would like a report that shows client conversion rates for consultations
We would like a report that shows client conversion rates from consultation appointments
1 vote -
Waitlist filtering by individual stylist
Allowing individual stylists to see only the clients on their waiting list and not the salon as a whole, would allow them to focus on getting those clients scheduled. It also allows them to retain clients as well as opportunity to add to their book.
1 vote -
Ability to allow cash as payment on membership renewals
Because certain states and cities require businesses to allow clients to make cash payments towards recurring memberships, having a way to satisfy a membership renewal is a critical need.
3 votes -
Comprehensive Campaign Performance Report
To better evaluate the effectiveness and ROI of our marketing efforts, we recommend the creation of a comprehensive report that consolidates key performance metrics for specific campaigns or promotions.
Currently, the available reports lack several critical data points, making it difficult to assess which initiatives are truly driving results and where adjustments may be needed. Having access to these insights is essential for making informed, data-driven decisions moving forward.
We propose a report (or a reliable combination of reports) that includes the following metrics:
Total revenue generated (attributed to the campaign or promotion)
Number of bookings tied to the campaign
…
4 votes -
Payment method needs to be included on all sales reports!
Payment method needs to be included on all sales reports!
9 votes -
scheduling rules per provider
Would like to have the time setting for before an appointment can be booked customizable by provider and not the business
6 votes -
Merge Tags in Phrases
Ability to include a Merge Tag in Phrases (ex. Client Name)
2 votes -
Option for Membership Credit Expiration / Limited Rollover
Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.
2 votes -
net sales less account credits
Need to be able to view net sales less account credits similar to the net sales less vouchers option
2 votes -
Allow copying an email address from the iOS app
The iOS app shows client email addresses, and has a handy "email" button that will create an email in the iOS mail app. But, if you use another app for company email you have to screenshot the client page, then use text recognition to copy their email address to paste it into the email app (you can't copy it from the iOS email app for some reason, you can see it, and select it, but can't copy it). Or you have to try to manually type their email, which isn't always the easiest combination of letters and numbers.
You can…
1 vote -
Assign Text Messages to Staff
It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.
5 votes -
Appointment confirmation Emails
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes -
allow businesses to personalize their appointment confirmation emails to include any information that needs to be added for the most success
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes -
booking details
Can we please include the name of the service booked and the location in the text notifications sent to providers? Since we have multiple locations and providers work across different sites, this would be extremely helpful. Additionally, can admin be texted as well about all appointments being booked as well?
1 vote -
Have limitations that can be set & manager approval for discounts at checkout
Have more control over what staff are allowed to do with discounts at checkout
4 votes -
Month view
Option to have a month view of booked appointments/ availability rather than just 4 day or week
4 votes -
allow clients to pay their bill through their portal
Allow clients to pay for appointments through their client portal.
2 votes
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