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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. I wanted to suggest a feature enhancement that would significantly improve workflow for providers. Currently, there is no direct functionality for lab ordering or generating lab requisition forms within the platform. This results in extra manual steps, including creating lab orders outside of the system, storing them separately, and emailing them to patients via other tools.
    It would be incredibly helpful to have a feature that allows providers to:
    Order labs or select from common test panels directly in the EMR
    Generate a printable and savable PDF lab requisition
    Email or securely share the lab order with patients through the…

    1 vote

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  2. We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…

    45 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  3. When a client purchases a product you can select who gets the commission/sold the product. The same selection for the provider under the product recommended products would be useful. If the client comes in weeks later or on the providers off day, it can easily be accounted for who gets the commission.

    3 votes

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  4. Blushington would like the ability to target their top spenders without having to use the added step of tags. If we could have an audience filter for overall spend & product spend over a time period that would be ideal.

    2 votes

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  5. Google Analytics no longer uses "Conversions." Instructions are outdated, causing user friction. Please update!

    1 vote

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  6. Please update support documentation: "(gear icon > Online Booking > Conversion Analytics)" is no longer the path. --> "Client Experience" has replaced "Online Booking" it seems.

    1 vote

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  7. Permanently delete disabled charts and forms

    3 votes

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  8. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes

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  9. Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Allow gratuity on all services and products as a single total rather than individual services and/or service providers.

    1 vote

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  11. Have receipt emails sent to clients show them how the appointment was paid for whether account credit, gift card or credit card.

    1 vote

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  12. Including appointment service discount in the API for Appointment Services to track the usage of an offer code for appointments booked in the future.

    1 vote

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  13. I'd love if "finishing time" had a similar visual block to "transition time" so it could be distinguished on the calendar view

    1 vote

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  14. Allow for creation of promotional products that don't skew retail product averages. I.e. I want to send thank you cards to patients and track that in BLVD on the patient profile (and possibly a separate promotional product report) but don't want to skew retail averages because it is a product.
    Almost like a 'misc product' or 'misc item' that doesn't skew data on retail products.
    Would also be helpful for promotional items

    1 vote

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  15. We have some services that are member-only services and would like our members to be able to self-book. However, we have issues with non-members also booking those appointments.

    1 vote

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  16. ability to copy previous appointment notes from previous appointment using the app.

    1 vote

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  17. When looking at the cancellation appts it would be nice to either be able to delete them onced you've followed to see if they've re-booked, or be able to see if they have rebooked from that screen.

    1 vote

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  18. I’d love to suggest a streamlined feature for the Boulevard Duo app check-in process: the ability to add 2–3 short, customizable questions that pop up when a client checks in—without requiring them to complete a full form.

    These would be lightweight, quick-response questions (multiple choice, yes/no, or short text) designed to improve client care and communication in a seamless way. For example:

    “Do you prefer a silent appointment?” (Options: Yes / No / Depends on the day)

    “Have you recently changed anything in your skincare or medications?” (Yes / No)

    Optional third question (customizable per business or provider)

    This would…

    1 vote

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  19. Bella MedSpa would like to offer $$ amount commission for every membership sold instead of a %.

    4 votes

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  20. Message clients through the mobile app!!!

    238 votes

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    Waitlisted  ·  39 comments  ·  Admin →
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