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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7224 results found

  1. This would give businesses the ability to link different QBO accounts to different locations, unlocking the ability for franchisees to link their own QBO accounts without needing to do double-entry.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. Implement google tag manager into the booking dashboard.

    I'm looking to run ads on various social media platforms and other channels besides Meta/Google and I can't track the conversion event when a customer successfully completes a booking.

    If we were able to use google tag manager within the booking widget, I can set up tracking for all channels.

    2 votes

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  3. Customers who book an appointment using a promo code under valid circumstances, are able to reschedule to another day outside of the parameters of the promo and it's still showing up as valid.

    The Idea: Anytime someone reshcedules to a timeframe that is not within the guidelines of the set parameters of that promo offer are notified during rescheduling that the code is NOT offered during that time.

    1 vote

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  4. With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. for salons we need the option to business service charge per oz and link it to the product for inventory. Thank you!

    1 vote

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  6. Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back

    27 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. When appointments are scheduled and you have modified the time durations, it's very frustrating that if you adjust times or clinician, it changes the appointment duration back to the default, so you have to go back and correct it again. UGH!

    1 vote

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  9. Our front office calls all the new consults for the week and explains the new client intake with them. It would be nice if they had an option from the "forms and charts" section to resend paperwork if needed.

    1 vote

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  10. Add the option "add photo from gallery" to the notes that have images

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  11. Allow staff to view and create notes, edit client information, fill out forms, but not able to delete any information,

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.

    9 votes

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  13. It would be extremely helpful if clicking on the “Returns” count for a product would open a detailed view showing exactly which transactions were returned for that timeframe.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.

    6 votes

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  15. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    36 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Boulevard App for phone should have a lock on the app itself to open to ensure patient confidentiality.

    2 votes

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  17. We should be able to customize which reports staff can see. It is all or nothing currently. Staff shouldn't see company info or each others info.

    6 votes

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  18. We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    2 votes

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  19. Add an option to include product purchases in the gratuity auto-calculation!

    4 votes

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  20. Allow the forms to be translated to spanish for patients to have an easier time when submitting forms and then can be translated back in English to the business. Will make the flow of the practice operate a lot smoother

    4 votes

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