8425 results found
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Permanent Provider Requests
The ability to set a preferred provider within the client profile.
The heart is too easily remove accidentally.
MD-Ware would state 'this appointment is being booked with a different provider than preferred' and force you to acknowledge before continuing.1 vote -
App layout should support enlarged Android system fonts
When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.1 vote -
App layout should support enlarged Android system fonts
When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.1 vote -
1 vote
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Business-wide list of custom payment methods to enable at location level
Currently, custom payment methods are entered at each location via the Manage tab. All locations could be using the same payments such as Alle, Aspire, etc but must be entered every time a new location is added. Additionally, the payment method name must be entered exactly (upper cases, no extra spaces) in order for them to be recognized as the same in reporting across locations.
Because multi-locations often only use the payment methods offered by corporate, it makes more sense to have this set up via the gear icon, and each location and toggle on the ones they will be…1 vote -
Boulevard Duo NEVER WORKS + Support Issues
Hi everyone. I’m genuinely looking for insight because we are at a breaking point.
We are a busy medical spa processing high-dollar transactions daily, and the Boulevard terminal issues have become incredibly disruptive to our operations. There have been multiple instances where the terminal simply won’t process payments at checkout. We ask patients to re-run their card several times, they call their bank while standing at the desk, and the bank doesn’t even see an attempted transaction. It’s embarrassing and it undermines trust at the end of what should be a seamless visit.
For context:
• We have the newest…2 votes -
Road Blocks in Booking
Please make a way the client to just log in when booking rather than being sent a code to email or phone. All the steps to finalize booking are road blocks that can cause them to not complete the sale or scheduling. The majority of our clients currently call the office or book on site bc they don't feel the booking platfrom is user friendly.
2 votes -
add commission to reports
Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.
6 votes -
Providers should be notified when a patients payment/membership fails
Providers should be notified when a patients payment/membership fails
2 votes -
DO NOT delete messages from a clients profile when their phone number changes
When a client changes their phone number , it erases ALL messages tied to that phone number. This is frustrating. Sometimes we refer back to past conversations for information, photos, etc.We are a med/spa office and rely on our system to keep track of all important info such as messages between client, Charting, etc. This would be the equivilent if all of a sudden medical carts went missing. Please fix this
5 votes -
Add-On Groups + Selection Requirement
It would be great to have our add-ons sit under specific groups for online booking, as well as having the ability to make it a requirement for each specific group (similar to Service Modifiers).
Use Case: Nail clients are required to select a design (or no design) and removal services (or no removals) for each time they book online. Reasons for this is because some clients do not select designs or removals, but want/need them, and it becomes inefficient having to reach out to clients to inquire about these two add-on services, then needing to reschedule appointments to accommodate.
While…
1 vote -
Client profile notification when you are leaving the page without saving
Just like when you leave a service without saving, a notification pops up asking if you still want to leave and if you would like to save and exit.
2 votes -
Add Text Box as an option to “Face Treatment” Sheets
Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”
13 votes -
1 vote
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IPAD upgrades
Fixing IPAD checkout issues.
-Fix the issue where if the Ipad app is not on, it should not allow you to checkout the client (currently it automatically charges the card on file without asking for gratuity).
-allow clients to still leave a gratuity after applying a full credit (i would have to leave a penny as a balance in order for it to allow a gratuity)
-If clients use the same phone number for multiple profiles, allow them to check in for ALL of them (families, partners, etc)1 vote -
MAJOR upgrades to the mobile app.
MAJOR upgrades to the mobile app.
Allowing us to:
-open up our schedule through the app
-refund clients from the app
-checkout/apple pay with the app
-block out the entire day without having to do it individually for each staff1 vote -
Cash change as credit memos
If a client pays cash and no change can be given, it should automatically be placed as a credit on the patient's account to be used toward in the future.
1 vote -
guest does NOT have to put an email in just to see if there is openings
When the client is looking for an appointment online, please make it where they don't have to put in an email just to see if there is an opening. Once they see there is an opening and they are ready to book... then have them put in an email.
3 votes -
detailed line item for order history
when scrolling through a client's order history, it should say the detailed line item of what the client actually purchased instead of just the order number. this would make it much easier to see the date a client actually purchased something, or made a first payment and a second payment toward something. it is inconvenient to have to click and open individual orders to find out what the purchase was for.
1 vote -
Specify type of cancellations in client history
When a client no shows, their appointment history simply shows it as a "cancellation."
1 vote
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