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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7221 results found

  1. It would be helpful to have a reporting feature that shows which clients have recurring or standing appointments and how many active appointments they have, within a range. This report should also identify which clients do not have any appointments booked out within the time frame, so that we can reach out to those who need to book out for ex. holiday seasons or during other events

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. As a business owner it is critical for a lot of us who have booth renters or room renters to be able to properly collect rent. Having a separate spot to be able to collect daily, weekly, bi-weekly or monthly options and be able to set it to autopay on set dates. We need to be able to run reports for this information as well to properly track for our taxes as well as provide this report to our renters for their taxes.

    2 votes

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  3. Add a weekly option for memberships and subscriptions.

    Especially for those of us who charge a weekly rent rate, weekly is literally the only one that is missing so it shouldn't be difficult to allow us to do this! Super important

    2 votes

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  4. The middle initial from the forms does not link or show up on the client profile so clients with same name can get confused easily. The only way for it to show on the client profile is to add it to the first name field.

    2 votes

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    1. When marking up a face sheet- allow the patient name to be viewable when the image is selected.

    2. Update dot sizes, the pencil size is really too small for average facial markup and the one with units attached is the perfect size (but the units all over is too distracting) remove the units!

    2 votes

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  5. Feature Request: Toggle On/Off for Image Mark-Ups

    Enable the ability to toggle image mark-ups (annotations such as Botox units, injection sites, treatment notes, etc.) on and off when displaying before-and-after photos.

    Currently, when patients view before-and-after images, the photos often contain visible mark-ups showing treatment notes, units, or injection sites. While useful for clinical or internal purposes, these mark-ups distract patients and take away from the emotional impact of the transformation. Patients want to see a clean, side-by-side comparison of results without overlays interfering with their perception of beauty and outcome.

    Add a toggle function (e.g., “Show Mark-Ups / Hide…

    1 vote

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  6. 1 vote

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  7. I would like to see on the back end an option to create vouchers that can be applied to client's accounts at will by certain permission groups. This would be useful for specials and such. Currently, vouchers are only in Packages and Memberships. Also, I would love if vouchers could be applicable for products, not just services.

    1 vote

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  8. Right now, text reminders are only available for 24 hours before or same day reminders. We have noticed the emails either get lost or go to spam, and 24 hours isn't enough time to fill openings if they cancel . If the 3 or 4 day notification could be text too it would help the business a lot. Clients read texts way more

    1 vote

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  9. On the Sales Orders, show breakdown of what was paid by the Client more clearly vs just the overall total of the entire Order. Ex. What they were charged and exactly what for, especially when using a Package/Membership.

    1 vote

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  10. Create report categories that shows percentage such as retail to service %, returning clients %, new client %, returning client %.

    2 votes

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  11. During a busy day, we start a chart and need to complete and submit it. It would be nice if there was a prompt for the day to indicate open charts that need to be submitted.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.

    5 votes

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    1 comment  ·  Admin →
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  13. Auto populate client names that you clicked on last.

    When you are checking a client out or click on an account it would auto populate there name when booking next appointment.

    3 votes

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  14. We only want some service providers available to book online for specific time blocks. We would love if we could input multiple availabilities for our employees.

    ex:
    Jane Doe's Schedule
    Monday: 10am-12:30pm,1pm-3:30pm, 4pm-6:30pm

    We have a spa that we only take clients at specific times and in order for our clients to be able to book that online we have to constantly put in reset blocks in their schedules every day they work and repeat the time blocks for months in advance due to the fact that their "schedule" has to say "9am-5pm".

    1 vote

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  15. Need providers that have the 'modify own appointments' to be able to edit if multiple providers are on the same appointment. We do not want to enable 'modify all appointments' but still need providers to edit their services on an appointment when multiple providers are assigned.

    2 votes

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  16. Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    36 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    3 votes

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  18. For the fill slow days automated messages, allow us to set filters as to who would receive the message. We don't want to send a message to someone who was here yesterday. We would like to be able to filter to clients who are on our "rescue lost clients" list or those on the waitlist.

    3 votes

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  19. Allow past months inventory levels to stay recorded. If we need to go back to a past month there is no way of cross checking. I find it ridiculous to have to manually add and deduct purchases to get this number.

    3 votes

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