7173 results found
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Filter clients who have an upcoming birthday
It would be nice to be able to reach out to clients each day or week who have a birthday. Utilizing messages, this creates a more personal connection.
4 votes -
Routing Slip
A routing/travel slip for each appointment of the day, that has pertinent patient info like scheduled service, consents, allergies, credits, recent appointment history, etc. Providers can make notes on there to bring to front desk for checkout.
1 vote -
Calendar Colors
The ability to set service colors but ALSO staff colors. For example, we are a hybrid salon that offers commission and booth rental. I want to be able to keep services the color they are for the rest of my staff but it would be nice to be able to have an override that greys out the booth renters so it's easier to differentiate on the calendar.
1 vote -
Editable verbiage in the membership cancellation popups in the Client Portal
Ability to change the language used in the pop up windows when a client chooses to cancel their membership via the Client Profile
1 vote -
"Deactivate/Reactivate Employees" as its own privilege setting outside of Business Manager
Currently, only "Business Manager" or Admin user groups can deactivate/reactivate employee profiles.
It would help streamline operations to allow non-Admins to perform this function while not needing to have access to ALL Business Manager privileges.1 vote -
make reports customizeable to last name, first name format
It is crazy to m that there is NO WAY to make a report such as the detailed line item report sortable to last name, first name format. This is a CRITICAL element to any business report. PLEASE update that ASAP.
(also please make it where on that report we can ditch the hug transaction id column- its unnecessary in a lot of our report needs and you wont let us remove that as a column when we wish) TY hope you guys do this update soon!!!1 vote -
Alert for Refund Failures
When a refund is initiated and fails whether due to a processor error, expired card, or other issue there is currently no automatic alert to notify staff. As a result, these failed attempts can go unnoticed unless someone manually checks the status, increasing the risk of unresolved refunds and negatively impacting the customer experience.
We are requesting a feature that triggers an in-app alert to the location’s Notification Center as well as an email to the location’s designated email address when a refund fails. This would ensure the appropriate team is immediately informed and can take corrective action without delay.…
2 votes -
We need separate tabs for appointment history and purchase history!
We have people that come A LOT so having to scroll through all of their appointments in order to get to their purchases is very time consuming, especially when a client is standing in front of you waiting. Thanks!
2 votes -
Shift request off option
Have the option for team members to request off for shifts or trade shifts with other team members.
2 votes -
select time on calendar with resources
Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.
13 votes -
Appointment reminders - I want them to be sent even if a client has already confirmed
Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already
4 votes -
Have more attempts on membership renewal made by the system
Ability to set higher number of attempts for renewing memberships. Currently, the system will try to charge the client 3 days after the failed renewal, and again 3 days following that. Having the ability to modify this cadence and total number of attempts would allow businesses to automate how the system tries to resolve failed payments.
1 vote -
Client Notifications
We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro
3 votes -
All Staff Blocked Time Entry
Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..
7 votes -
Automated Reminders for Packages
automated reminder sent to client when package is low
1 vote -
Appointment Time Zone Automatic Update
We see patients virtually out of state. Appointments only allow us to book and send reminders in our current time zone, however. This create confusion for the patient in a different time zone. Is there a way to show what time it will be in their time zone when booking and reminding them of their appointment?
2 votes -
deceased client profiles
Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.
15 votes -
Different Referral Program Options
We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".
An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.
Thanks!
5 votes -
built out the app to make it effective
Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.
3 votes -
Client Birthday Report by Month
Ability to generate a Report showing Birthdays by Month; enables us to see all current clients with January bdays or February...etc. We used this info with our previous software company to send out specials for Birthdays that month.
2 votes
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