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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8425 results found

  1. When creating a new client there is the new popup asking if you want to use an existing client. This is super helpful to prevent duplicates, but sometimes isn't helpful when a client has a change of name or email address.

    If a client has a new last name I end up either creating a whole new client and then merging later (if I remember) or I end up using the old one and hoping to remember the new last name to update it. On rare occasions I can use the old client profile and update the name immediately, but…

    1 vote

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  2. It would be great if we could have more field auto populate and display on the overview page or as scheduling alerts. such as "Has an Allergy - see forms" or "Medical Alert - See forms" for important statuses such as pregnant/breastfeeding, or on antibiotics.

    3 votes

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  3. Orders from vendors often contain tax/shipping charges. To align the exact amount charged on the order with the purchase order in Boulevard, it would be helpful to have these open fields available and reportable.

    3 votes

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  4. I am uploading old client files from a system we are getting rid of. Because this takes time, the old files are listed higher on the list than their most recent visits. This is a huge issue for practitioners trying to accurately treat clients. There really should be a way to organize by title, so I can control what is at the top by the title I put in!

    1 vote

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  5. Add to the Audit Log the "Event Type" > whenever someone Adds a Form to an appointment

    1 vote

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  6. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  7. it would be great to be able to use two 30-min service vouchers for a 60-min service that is valued at the price of the sum of the smaller two.

    1 vote

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  8. We would like to suggest adding the ability to chose the font side on charts.

    For some users, particularly those who are older or have vision difficulties, the current font size can be difficult to read and may require unnecessary eye strain.
    It would be extremely helpful to have an accessibility setting that allows users to:
    Increase font size across the platform.

    Choose from small, medium, and large text options.

    As a medical practice, our providers and office staff spend significant time in Boulevard, and improved readability would enhance comfort, efficiency, and overall user experience. This feature would make the…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. If a client is looking for an appt at one location that is fully booked, we should be able to suggest another location that they're on the waitlist for

    1 vote

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  10. Currently, there is no way for clients to manage their wallet via the client portal.
    It would be great to allow clients to remove old credit cards on their own, while still requiring at least one card to stay (if they're a member, then it would need to be the one associated with their membership).

    1 vote

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  11. Suggest when a client tips .50 cents for the ai to detect that it's extremely low and that they meant $50. We have other software that detects abnormalities. It should automatically either put .00 behind the amount entered if it is two digits or it should pop up with a window if it seems way too high or too low in a custom tip such as .50 cents or 5,000 on a highlight.

    1 vote

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  12. I'm asking to separate permissions for printing records so it doesn't only exist with the permission group having "edit" access. IE "view access" to records should include print access.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Lab and e-prescribing integration

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Our Providers work on the mobile app on iPads, they've suggested it would be easier if they were able to see the name of the Patients recently completed appointment vs. needing to open each appointment individually to see which service rendered. Would save a lot of time and make workflow more efficient.

    1 vote

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  15. The ability to select "ship to patient's address" when ordering a prescription on ScriptSure.

    1 vote

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  16. being able to view the whole view of the day in the boulevard iphone app without scrolling, it’s a pain to have to scroll and slows me down significantly when looking at my clients/schedule for the day

    1 vote

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  17. Have a way on mobile app for team, who isn't service provider, to be able to look at their schedule. We have receptionist and were using a third party for them to clock in/out and post schedules. Since joining boulevard we are trying to centralize everything. With the receptionist team we are always making changes to schedule and it would be convinent for them to be able to access their schedule via the mobile app. As of right now you can only see schedules if you log in on the desktop.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  18. Add columns for original payment method and created on dates

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. The ability to set a preferred provider within the client profile.
    The heart is too easily remove accidentally.
    MD-Ware would state 'this appointment is being booked with a different provider than preferred' and force you to acknowledge before continuing.

    1 vote

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  20. When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
    This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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