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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7534 results found

  1. We are a soap notes required biz.
    We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.

    9 votes

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  2. simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.

    4 votes

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  3. To have the ability to create customized automations that trigger when certain actions are met, such as a few days after a new client's first visit has been completed or for a returning client. You could use it as a drip campaign to welcome new clients and introduce upsell opportunities.

    262 votes

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    Waitlisted  ·  27 comments  ·  Admin →
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  4. MELT by Melissa would find it super helpful to be able to have new products added in BLVD be synced to Shopify. Currently it only syncs from Shopify to BLVD, and they tend to add products in store before launching online sales.

    2 votes

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  5. We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report

    4 votes

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  6. In the salon guests emailed receipt, there is a button that says, "book next appt." If a salon/spa does not offer on-line booking, this button should be able to be eliminated from the receipt. So this is my suggestion, that you make this feature optional. Thank you.

    1 vote

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  7. We would like to email clients on their anniversary to celebrate, so this would be a great addition to automated campaigns

    3 votes

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  8. Voice to text - especially in the chat feature. Nothing is more frustrating that trying to type fast when client is standing there, and you are trying to get an answer from support . Especially if you have to spell check or edit what you are trying to say.

    2 votes

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  9. We should have the ability to have different quantities of products between multiple locations so all the inventory across our business is in sync.

    3 votes

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  10. Right now when you duplicate an element on on a form, it goes all the way to the bottom of the form instead of appearing right where you duplicated it, which in most cases is where you would need the duplicate element. It is not efficient to have to scroll all the way to the end of the form and then move the element all the way back up to where you are at.

    4 votes

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  11. There should be a way to undo or redo a change that you just made when building a form.

    3 votes

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  12. 5 votes

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  13. It would be awesome if there was a way to have a pop up on the in store iPad to take a deposit instead of it having to be manually done internally on the Dashboard

    3 votes

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  14. 1 vote

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  15. Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)

    5 votes

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  16. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    8 votes

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  17. on call "soft" blocks that are still bookable such as not currently booked, but will come in if something books

    4 votes

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  18. Currently I am not able to manually book other appts or different blocked time appts on top of something that is already marked off. I have to go back and adjust the time etc for the time block to allow a new appt or time marked off to be created. We need to be able to touch the screen on the time and day and make whatever kind of appt or time block we want to ONTOP of what ever is already in that spot. Needs much more flexibility for adding multiple appts or tasks rather than having to go…

    1 vote

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  19. 12 votes

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  20. Adding an option to like a client message to show it was received on the salon end.

    5 votes

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