Yes this is incredibly necessary for medical spas. It is illegal to accept tips for medical services but our aestheticians doing non medical services need to be able to accept tips. I'd also add a toggle button for providers so certain providers (like doctors and nurse practitioners) can't be tipped.

Yes! We do not want to accept tips for the infrared sauna but we need a staff member to clean it. We have to push skip on our end really quick before the client feels obligated to tip. If they see multiple people then there isn't an option to skip for one.

There are some high ticket items that we do not want to add a tip feature (injectables no tip but facials yes tip) but there is no way of limiting this feature per service

This is critical as others have mentioned, particularly for Med Spas. It's important that we're able to turn off the gratuity feature for medical procedures/services, but are able to leave it on for esthetics like brow waxes & facials. Do we know when this is set to be worked on?

YES!!! This is needed very soon!!!

Some services are not appropriate to ask a tip for while others are. If we could make the tips setting more customizable that would be great!

Yes, definitely would appreciate this feature!

It is illegal to ask for tips on certain services, please make this an option

Please fix this. It is not legal for medical staff to accept tips.

Having the option to select certain services to prompt for gratuity would be ideal. We do not want all of our services asking, but for facials, etc. there would be a need.

Some services and some providers should ask for tips but not all for example nurses do not get tips at our med spa

We believe in blending service treatments on the same day and we frequently have days were a client is having a facial and laser hair on the same day. The facial is not a medical service and gratuity is permissible. However, laser hair reduction is a medical service and gratuity is not permissible by law. So we have to coach our clients through calculating gratuity based on just the one service and often have to modify the order to reflect all of the gratuity going to just the non-medical provider.

This is a critical feature for medical spas that have staff that are non-medical.

Not all our providers should be included in gratuity. Please allow us to pick and choose which staff members accept gratuity.

yes, or have tipping line avail for certain providers like estheticians and no tip line for medical providers.

Our office has a number of providers that do not accept tips for their services and one that does. We would like the tipping option to not display for those that do not. It is awkward to have to tell the majority of our clients to not tip when the tipping screen opens for the sake of one employee that collects tips.

Tipping toggle should not be on the back end. It should be easily accessible...I do not want reception fiddling around on the back. Yet sometimes we need to turn it on.

This is a super important deficiency in the software for medspa users. We had someone leave a 20% tip on a couples Emsculpt neo abs service which LISTS for $1,700, but the membership rate was only $450. The tech happily accepted the gratuity of $340 insisting that the client "wanted" to leave the tip (when they had never left so much as a dime in the 12 previous visits paying through our prior POS system). Despite repeatedly instructing the front desk to skip those services, we had repeated issues with clients leaving tips for services they shouldn't be tipping on, like injectables. Now we have tipping turned off completely and we have to verbally ask guests if they want to leave anything for the esthetician. The software we upgraded from gave us the flexibility to select which services could receive tips and that was designed over 20 years ago. Also... for medspas, we should have the ability to have a "suggested" gratuity that varies by the service as well. A laser tech shouldn't be getting 20% on an $800 Moxi, but that's fine on a hydrafacial. Lastly, the tip calculates on the original cost of the service instead of the membership rate of the service. We should have the option to decide whether the calculation is on the original $199 price of the Diamond Glow or the $159 member rate. Tipping is a sore subject for a lot of people. These insanely high tipping amounts can look offensive and leave a bad taste in the guest's mouth.

Yes! With 1 Dr, 2 NPs, an RN, and multiple MAs, this is HUGE! We have to ask the patient to skip the tip question or do it for them every time. We have to keep this feature turned on for our 3 estheticians who CAN accept tips though.

I always have to tell people not to leave tips for the sauna or the salt room. I just tell them that my software won't let me turn it off. It definitely gets old having to say that.