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13 results found

  1. Better Cancellation Tracking on Calendar

    5 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Chad Goergen commented  · 

    As a provider, I'd like to see the full history of appointment changes on the calendar at a glance. Currently, when appointments are cancelled, they disappear and I have to go looking to see who it was. I would like a toggle to be added somewhere on the calendar screen to "Include Cancelled/Rescheduled Appointments" so they display as being grayed out.

    Chad Goergen supported this idea  · 

  2. Darken the unavailable hours on the calendar (instead of white)

    275 votes
    Waitlisted  ·  13 comments  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 

  3. reviews

    44 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 

  4. Pre and Post Treatment Forms

    77 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 

  5. Virtual consultations video platform

    22 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Chad Goergen commented  · 

    Same here! It's very cumbersome to have to schedule and keep track of virtual appointments outside of our main scheduling system.

    Chad Goergen supported this idea  · 

  6. Zoom integration

    25 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 

  7. HIPPA Compliant Virtual Meeting Appointment

    12 votes
    1 comment  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 

  8. Pre-treatment time with different service provider

    9 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 
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    Chad Goergen commented  · 

    A practical example of how this would be useful is in the case of certain laser services that we offer. We need the patient to arrive 15 minutes prior to the actual laser treatment to have numbing cream applied to their face. We don't want the providers time to be spent sitting around waiting for their face to numb. They should be able to overlap appointments at the beginning, not at the end which are the only options available currently.

  9. Pre-Sell A Single Service

    6 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 

  10. Date of birth enhancements to forms and booking

    342 votes
    Waitlisted  ·  17 comments  ·  General  ·  Admin →
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    Chad Goergen commented  · 

    Having an EMR that doesn't require a birthdate on their profile is not only inconvenient, it's dangerous. We have two clients with the exact same name and the only way we can identify them now is through their phone number. If you are going to try to be a legitimate EMR, requiring certain identifying data is a must. This is something that should be fixed yesterday. Using a form to gather and store the DOB is not a valid workaround as it requires too many clicks to see that vital piece of information.

    Chad Goergen supported this idea  · 

  11. Customize required client profile information

    7 votes
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    Chad Goergen supported this idea  · 

  12. Automated texts specific to services

    10 votes
    1 comment  ·  General  ·  Admin →
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    Chad Goergen supported this idea  · 

  13. Apply an "Accepts Tips" indicator to each employee.

    8 votes
    1 comment  ·  General  ·  Admin →
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    Chad Goergen shared this idea  ·