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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Add an option for a 4-week billing cycle for memberships as this will allow for increased revenue and sales

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  2. Add an option for a 4-week billing cycle for memberships as this will allow for increased revenue and sales

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  3. Customize the sending time for Reminder Text.

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  4. Boulevard currently includes new package sales in Service Revenue when creating the daily QuickBooks journal entry. It separately debits the package liability account when a package voucher is redeemed, but the original package sale never credits that liability account.

    This causes Service Revenue to be overstated and the package liability to be understated, requiring manual corrections in QuickBooks.

    Please add a separate New Package Sales mapping so package sales credit a selected deferred-revenue/package-liability account. When a package voucher is redeemed, Boulevard should debit that liability and credit Service Revenue. This would allow the package liability in QuickBooks to remain aligned…

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  5. This would allow businesses to specify how they would like their deposits' descriptors to read when they are deposited in their bank account. This would allow for easier reconciliation when multiple merchant accounts are linked to the same bank account.

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  6. It would be helpful to be able to filter a client audience by City. We are looking into areas for expansion and having the ability to see how many of our clients already live in that area can be crucial to decision making.

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  7. I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.

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  8. Boulevard Duo app for cell phones so providers can do individual check out from their devices (ESP card processing)

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  9. Many patients would like to know of these new payment options so they are able to budget for their treatments. It is a very popular way of paying and I think these new options should be made clearer to them.

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  10. An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.

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  11. The downloads for the new reporting do not include date ranges (I always wanted this or beta reports and never got it, but summaries did include it and it was SO useful)

    They should also include the name of the custom view if it is different than the current report, some of my views end up very different than the default report and the default name isn't helpful in identifying them once they are downloaded.

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  12. The daily Summary report (and presumably others) don't download following the date grouping rules. If I choose Group by Date - monthly and then download a csv, I get all dates with no grouping. It should default to download with the date grouping that is shown rather than the default of all dates.

    1 vote

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  13. Demographic info for clients/patients needs to have area for First, Middle (not req), and Last names. Also a place for a Preferred name.

    Patients should also be assigned a record number that can be used as an MRN with other vendors such as my pathologist and LabCorp.

    1 vote

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  14. Notify a chosen few for Log In Morning Verification. As of now, it only goes to the owner/me and I am not always at the spa in the morning. A multiple person notification or at least two would be helpful and much more feasible.

    1 vote

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  15. We ALWAYS include post-care products with our laser and microneedling packages. It would be appreciated if we were able to add these post-care products to the package vouchers to ensure the patients receive them, and also the clinic can properly manage inventory.

    1 vote

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  16. Simplicity is key when dealing with the absence of the shopping cart icon. There must be an easier way for customers to access their cart whether logged in or not. a simple cart icon which would open the cart page, like most other sites, is detrimental. If this exists here, I cannot find it. This needs to happen, and soon.

    1 vote

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  17. You need a marketplace so clients can FIND us! I know you have emails, texts, and automations. But any way you do it those are already my clients! A marketplace connects me to people I'd never know and would never find us! And it puts Boulevard on the map! Look at it like this... right now we're at a lock-in because everything all your users are doing is staying within the walls of their own already existing clients... and a marketplace opened the doors to the world!

    1 vote

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  18. Currently there is only one appointment confirmation/reminder message that can be sent. It is not specific. I would like to be able to customize for different types of appointments. I would also like for the message to say what service is schedule and with what provider.

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  19. A filter to allow removing $0.00 entries from these columns would allow for summary reports of cash expenses and cash deposits over a time period. As it is you can sort by amount, but then lose the date sorting.

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  20. The new client Waitlist report is very nice for the ability to filter and sort in new ways.

    I would like to see the option to filter by "null" and "not null" for Requested Staff name and Date Removed.

    Only being able to pick specific dates or people when there is a "Null" option can make for some weird reports at times.

    I am not sure how to put those options in with the standard staff and date pickers, but at least the Date removed null option is VERY useful in order to get a report of people who are…

    1 vote

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