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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7747 results found

  1. It would be really helpful to have the ability to create a chart note without it needing to be linked to an appointment or form. Sometimes you need to document something outside of a scheduled visit and having that flexibility would make charting much more efficient.

    1 vote

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  2. This is a post to advocate for better mark up options on patient charts! The current markup options are pretty limited. It would be great to have more color choices, the ability to add text boxes directly onto markups, and the ability to link products to specific areas on the markup. Product linking is a game changer because it lets you track total units used across a chart and can even auto generate a suggested price based on what was applied. This is a newer feature that Vagaro rolled out that has been so nice to use. Would love to…

    1 vote

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  3. A guest with multiple appointments in one day should receive a confirmation with the start time of each service. This should also be true for "guest" and "guest of this guest". This has caused MAJOR issues for guests who think they have their appointments booked a certain way, and then are shocked when they arrive to the spa.

    1 vote

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  4. 1 vote

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  5. Currently you can only select staff in the "provider was or provider was not" audience filter if you are in the assigned location for that staff in the dashboard. Since the client list is central and not location specific the filters should be the same so I don't have to toggle between locations to build staff based audiences.

    1 vote

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  6. Ability to have coded receipts or super bills. This would allow me to input CPT codes, EIN number, etc. that is needed for patients to get reimbursement from their insurance companies. They submit these super bills to insurance. It's a big hassle not to have this feature.

    1 vote

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  7. Currently, if an appointment is scheduled on one provider, and it is moved to another provider, the new provider does not receive any notification that they have just received a new appointment on their calendar. This can cause a huge risk because if the provider is not notified they have a new booking ON THEIR CALENDAR, regardless if it was already booked for the business, that provider may not know to come in for the service. There should not be a "work around" that providers need to be constantly checking their schedules throughout their day, most people working in this…

    1 vote

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  8. There should be a "view and edit" permission for other's appointments instead of just "view, edit, and create" so that staff can take appointments to checkout and modify as needed but cannot create new appointments for others.

    1 vote

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  9. Would love to be able to to set/customize a schedule for the AWAY messages.

    1 vote

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  10. Trying to create a reasonable SOAP note for treatments, when trying to make it detailed for compliance, 1000 characters simply isn't enough. Please extent characters

    1 vote

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  11. Have a photo present to the patient's profile rather than having to go into the patients chart and looking in that gallery.

    1 vote

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  12. I think it would be super helpful if Boulevard had direct shareable links for booking categories/services.

    For example, instead of only sharing the main booking site link and having clients click through each category themselves, it would be amazing if we could directly send a client to a specific category like facials, laser hair removal, injectables, etc. especially through email or SMS.

    I think it would make the booking experience much smoother and quicker for clients looking for specific services. Just wanted to share the idea in case it’s something your team may consider in the future!

    1 vote

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  13. grant one time vouchers along with other perks via membership without having to sell these on time vouchers as a package

    1 vote

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  14. “product-specific commission override” (so you can set certain products to 0% commission instead of clearing it per sale).

    1 vote

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  15. For monthly memberships we offer a few one-time complimentary services as part of the membership, and it was great that the free perk was automatically added as a voucher to their profile. However, the issue is that the system is currently adding the free perk every month, when it should only be applied once at the time of sign-up.

    1 vote

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  16. I would like the ability to edit the page shown after a rating is submitted where they are linked to google/facebook to change the appearance and language.

    1 vote

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  17. Create a pending forms area (in the patient's forms and charts tab at the top) with pending forms and the ability to click "resend" and date sent.

    1 vote

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  18. Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email

    1 vote

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  19. Ability for staff to log into the dashboard by using a passkey, biometric scanner hardware, or similar device for added security and ease of logging in.

    1 vote

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  20. Show block time on app - should be no reason to be on desktop to have to see blocked time during the work day. These should be viewable from the app

    1 vote

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