8542 results found
-
Fix your "beta" reporting
Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?
3 votes -
Notes on Chargebacks
The new chargeback format is awesome, but I would love to be able to make notes before I submit--if more than one person is working on it, or you're waiting for a client to call back, it would be really handy to be able to notate there
3 votes -
Add hyperlink to service or product description in booking widget
Ability to add a hyperlink to a product or service's description in the booking widget.
3 votes -
tracking appointments
It would be helpful for our staff to have the last appointment visit and future appointments on their appointment print out for them to know how long in between each service.
3 votes -
Employee Certification Section
We would love to add a tab in the Staff section after the Compensation tab that allows us to add in any certifications our stylists have obtained and when they expire. This could include their state board certifications and outside education certifications. Keeping this information in their profile in Boulevard would alleviate the need for a third program to track this information.
3 votes -
have a guide as to what causes errors when making large edits to an appointment
When editing an appointment to change a combinations of service, provider, or resource the edits often result in an error, and then having to start over.
You can usually only edit one or two details before having to save/close, reopen, and continue editing (minimum of 5 clicks to not send email and get back to editing). It would be nice to have a guide to what combinations of edits cause the errors, or to not have errors to start with.
3 votes -
One client booked with two stylists. When ringing up, one checkout vs two
I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.
3 votes -
Once a staff profile is deleted it should also delete all upcoming appointments that any clients have with that stylist.
It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.
3 votes -
Visual Enhancements: navigating back arrow
"Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.
3 votes -
3 votes
-
Have an option to only allow some appointments to be bookable online (not manually by desk)
... promotions. Let's say my business wanted to offer a special discount for booking a service. BUT the discount is only eligible on certain days of the week, with certain staff, and we want to create it so that we not only have the clients payment method, we charge a deposit of the no-show fee. This would be the only surefire way using conditional offers, service restrictions per staff, and booking deposits, to make sure all of these are accomplished AND we are not relying on staff to perform them manually when booking in person or over phone.
Thinking, NOT…
3 votes -
Enhanced text wrapping on name/service truncation for appts <30min so that most of the pertinent information still shows at calendar glance
At current, if there are long names or long service names for services below 30 min duration there is complete cut off or bleeding of text beyond appt tile.
Ideas include:
First name, last name reduced to initial, service name truncation (perhaps removal of vowels?)CSS to make those appts with too much text be animation where the entirety of the names and service name scroll left to right so that all text is shown every 10 seconds or so (or some time equation directly proportional to number of characters).
Create so that appt tiles are only representative of their…
3 votes -
Mark an Existing Client as 'New' If They Haven't Been in for Years
Treating an existing client as a new client if more than a certain amount of time has past since their last appointment.
3 votes -
completed services
a more significant color change to show on the calendar (schedule) when an appointment has been checked out.
3 votes -
Alphabetical order for everything
There are some things that are listed in alphabetical order but also a lot that aren't, this inconsistency seems like a design flaw. Some of the things that are NOT listed alphabetically are:
- Privilege Group dropdown when assigning it to individual employees
- Staff Role dropdown when assigning it to individual employees
- Assigned Locations dropdown when assigning it to individual employees
- Product category list when creating a new skuThere may be more but those are the most common ones that I see
3 votes -
Client opt outs from Blvd SMS should indicate that they will not receive confirmation messages in the future regarding their appointments un
...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…
3 votes -
Permission: Client profile contact info, view only state
The business would like to be able to limit staff from being able to delete or change phone numbers but want the staff to still be able to view the information. Just not change it.
3 votes -
Client tag addition relocation
When adding a client tag in the account screen you sometimes have to scroll down to see the button to add the tag. It would be nice if this was just below the contact information so scrolling wasn't necessary. A quality of life improvement.
3 votes -
Zip code listed at checkout
It would be nice if on the left side of checkout we were able to see the clients zip code since we need to input it for checkout instead of asking them everytime if their card is on file
3 votes -
New Guest Booking Duration Options
I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.
3 votes
- Don't see your idea?