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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7794 results found

  1. Allow for a block of time to naturally pop up for certain appointments that allows for pre-procedure numbing for a med spa.

    1 vote

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  2. We NEED to update the gift card section of this booking software. It is near impossible to locate our clients' gift cards in our system. 9/10 times people are not buying gift cards for themselves, so it makes NO sense to only attach gift cards to the person who purchased them. We NEED a "To: " and "From:_" section, it also needs an expiration date column, because ours expire after 5 years and there is no way to tell on this system. Also, a way to purchase online gift certificates on our end would be nice, because as of…

    67 votes

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  3. when products are deactivated in your system, make it impossible to sell

    1 vote

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  4. As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.

    5 votes

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  5. We should be able to see when someone is booking an appointment online in real time so that we don't potentially book over top of it.

    2 votes

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  6. The column 'Net Service Count' would simply be the sum of the existing columns 'Service Count' minus 'Service Refunds Count'

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. Clients should be required to enter in all information, such as date of birth and home address at the time of booking their first appointment. A complete profile is essential, especially for marketing purposes.

    2 votes

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  8. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Ability to block gift cards from being used to pay for tips at checkout, and instead prompting the client to use a different payment method.

    1 vote

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  10. It would be great if we could link profiles together as married or children. When children come in we give them their own profile no matter the age so if we could link them to the mom i feel like that would be easier.

    3 votes

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  11. It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!

    2 votes

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  12. Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.

    1 vote

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  13. Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.

    1 vote

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  14. when a client refunds product their loyalty points on that product should also should beautomatically refunded also

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Having an option if the client has a account credit that all monthly membership dues will b epulled from account credit first then charging the card on file

    1 vote

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  16. We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers

    2 votes

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  17. Combine Sales and Payment Reporting.

    • Need to see clients who have purchased units and did not treat same day

    • Additionally, needs additional filters for Payment Methods on Commission Reporting to exclude certain payment methods.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. Please offer Android option for markup charting with pad.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.

    5 votes

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  20. 1 vote

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    1 comment  ·  Other  ·  Admin →
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