7136 results found
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Ability for stylist to view their service & retail numbers in real time + closed tickets
Stylists have daily goals when it comes to retail & service and they would also prefer to see their ticket totals instead of going thru the front desk and asking for a nightly report
4 votes -
Gratuity on Card or Cash set per stylist
It would be great to be able to set Gratuity option for each individual stylist - Credit Card/Cash. Some stylist's have established clientele that they taught to tip cash. The gratuity on Credit Card will just allow these clients to take the shortcut and add it on the Card as it's more convenient.
6 votes -
Individual booking widget links per service provider
Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.
54 votes -
Comprehensive report on future revenue.
Report that can show of your bookings for tomorrow, how many have vouchers/membership vs who would be paying for services.
5 votes -
Push reviews from the receipt to the staff app
Once a review is received, push that review to the service provider's staff app so they can get instant notice of how they are doing.
4 votes -
Integration with Zeezor
Management solution for real-time analytics. Even though we will have similar reporting within the custom report builder multi-location client love ZeeZor and would like us to integrate.
2 votes -
Have a business-wide setting to only show first name or nickname for online booking.
For multiple reasons it would be great to be able to set names to only be first name, or their nickname (EXTERNAL). This is mostly for stylist safety, but having the option of making an external nickname would be great considering leaving the last name on internally is great for reports.
1 vote -
Hourly, salary, and/or commission - Calculating pay rate based on performance.
I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).
26 votes -
Allow clients to be able to jump ahead to see the stylists' availability
Rather than scanning day by day to see the stylists' availability, the client should be able to jump ahead whether it be a week, two weeks, three weeks, etc.
1 vote -
Ability to pop cash drawer with cash transactions
To eliminate people opening cash drawer with a key. You should be able to specify your printer and when closing shift or taking cash transactions the drawer should automatically pop open.
7 votes -
Visual notification that client has added a message at the time of booking
Would love if there is a visual indication that a client left a message at the time of booking, rather than needed to single-click the appointment to check. Thanks!
1 vote -
Integration with ADP
Sync time-keeping
21 votes -
Text notifications with service description
When an employee receives a notification of a new appointment booking, it should read what appointment it is so the employee knows the service and can prepare for it
3 votes -
Online Reputation
We thought that there was going to online reputation support when we switched over. One of the big things for us with Phorest was have the ability to with one click I could post in salon reviews to google. The new review service is nice on the receipt but we have not gotten any feed back yet. Maybe having it in another email titled different asking for reviews would be more affective. Our old ask for reviews was also in text message as well and we got tons of feed back.
Thanks
Sarah
2 votes -
A PLACE TO KEEP TRACK OF HOURS FOR EACH PAY PERIOD instead of having to click on each individual day that you had worked.
makes keeping track of time a lot easier!
2 votes -
2 votes
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Commission Reports - Filter by staff first before showing all staff
Just as a privacy issue, it would be good to filter the commission reports by the staff member first before showing all reports. This would prevent onlookers from seeing other stylist's numbers.
2 votes -
Make bookable online per shift available
Would be nice to turn off certain shifts as bookable online while allowing other shifts of the same employee to be bookable online
4 votes -
Rewards Suggestions
Make sure we are not auto-enrolling clients into the rewards system. Make it so they have to enter to accrue points. Also, put a cap on how many rewards they can accrue to make them use the rewards. This will prevent clients from stockpiling points and get a ton of free services.
1 vote -
Hide partial names on calendar so stylists cannot steal clients if they leave
Within the staff app being able to only show first name, last initial. This will help prevent a stylist from trying to reach out to all of their clients and take them from the salon they are currently at.
5 votes
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