7455 results found
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Report that shows appointments made in order, by whom
This could be used during training to understand and audit the progress and accuracy of new hires during probational periods.
Example:
3/1/2020
1 - 10:05am John Tucker with Barber Dan 3/25/2020 9am-9:45am Classic Haircut Booked by Laila
2- 10:07am Alfred Tango with Colorist Nwabudike 3/19/2020 2:30pm-4:30pm Double process Booked by client online
Total appts booked on 3/1/2020 - 45
Might be a mess, but eventually it would be extremely logical to include cancel activity, reschedule activity
1 vote -
Time clock day by day totals in report due to overtime calculations
At the moment the time clock reports shows shift dates and their lengths and a total given the report's date parameters. In practice, one would run this report over the pay period and enter that total into their pay calculations. This current method doesn't highlight where overtime may occur. Having single day totals on the report, for instance each shift and then a day total in semi bold and then the total of all during the period shaded and bolded for the total; would allow salons to better see where these overtime shifts are occurring.
The process is currently manual…
7 votes -
Appointment Details after visit complete that include; arrival time, active time, checkout time
Report per staff member over a duration that shows metrics per service of averages of these.
This would be a fantastic tool given the vast data that Blvd is naturally tracking. Although it will suffer to human errors and inconsistency, it should all average out in the end. This type of report could be used to understand which staff are being improperly auto-scheduled for durations that are too long or too short in practice. I could only hope salon management would use this data to better cater to the staff/customer/potential revenue stream. It would also allow an underlying knowledge of…
5 votes -
Faster Bank Deposits
Deposits take too many days which is hard on a small business
7 votes -
More options for promotions.
It would be helpful to have the ability to put a number of uses per client for a promo code, as well as add an expiration date for the codes.
7 votes -
1 vote
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Tab through sales without having to go "back" to look at the next sale
I would love the ability to easily tab through sales of the day, without have to click a sale, manually hit "back" and scroll back down to click on the previous sale. The ability to flip through them, like in your email mailbox, would add so much ease to scanning through the sales of the day
1 vote -
Feedback should make it to some report that shows over a time frame, what staff has what feedback stats.
Right now feedback sort of disappears into the ether. It would be great if there was a feedback report that presented for a given time frame, service providers feedback was 80% 5, 10% 4 and 10% 3 stars. Creating this as a report would allow management an easier way to disseminate this information without just sending screenshots of whole company feedback data.
3 votes -
Semi-automated late/no show client workflow. Blvd-assisted appointment rescheduling or client messaging to achieve more appointments.
The option for blvd to automatically (or after manual authorization) message clients who have lapsed their appointment by a variable time (5min/10min/15min, etc) something along the lines:
Sigourney Hufflepuff, it looks like you are going to miss your 4pm service at Abundant Salon. Please call the salon at 8675309 in order to reschedule your appt, or click blvd.link/193nf33 in order to reschedule. Please also note the salon may have a no-show or cancellation policy that your original appt may be subject to.
It would be most useful and impressive if from the link the client could reschedule the appt themselves,…
5 votes -
When online clients leave notes on there appointment there should be a symbol on the appointment...
...that will let me know thats theres a note to be read.
3 votes -
When a client leaves a note on there appointment can I get a notification by text or email
Or can a symbol be added to the appoinmetn to indicate that clietnt has left a note. I dont know that there is a note unless I open up a ticket which I dont until I check them out then its to late. Notes need to be read before clients come in.
3 votes -
Duplicate client appointments alerts for same day/late arrival tool/appointment progress tool
I have noticed that clients have sometimes booked multiple appointments by accident on the same day. I think there should be a tool that recognizes daily potential accidental bookings and just picks up on potential errors/staggered appointments.
there should be a tool that shows the progress of each appointments AND if a client is running late. We have the ability to NOT check them in if they are running late to the appointment... but it would be nice to have a button to press that notifies whoever is looking at the calendar perhaps in a different location that we KNOW…
5 votes -
Service Sales By Staff Report
The Facial bar would like the ability to not only see service count/revenue by category. But also the ability to see service count/revenue by individual service. For example: They are interested in seeing how much revenue they have received from one specific service that is on their menu.
2 votes -
Allow front desk to view staff profiles
It would be helpful to be able to give access to front desk to view staff member's contact info and individual service pricing without allowing access to Manage Location or Business.
3 votes -
Better Flow for Register Count and Pay Out
Count drawer - 2 steps and creates 2 "logs" in the history for count drawer and then payout. they always do these 2 steps simultaneously and it's confusing
9 votes -
Client History should show total appointment amount, not just amount paid for the service
History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)
5 votes -
On client profile under Scheduled Appointments, Show Provider
On client's profile, under Scheduled Appointment it shows appointment details but would be really helpful to have the provider(s) listed as well.
3 votes -
If search for client with phone number and they're not in the system
Starting to enter a new client clears the form and the phone number is lost.
When creating new appointment - will search by a phone number, if phone number doesn't come up they'll click "create new client" - but number they entered defaults to "first name". When they delete the number from first name, the entire "new client" form disappears
6 votes -
Consistency in Date Finders
Date finder on Reports page functions differently than the one on the time clock when selecting a custom range
3 votes -
Outlook Calendar Integration for Facebook
Facebook Spa's has 6 locations and 20k "clients". They would like their employees to be able to add appointments directly to their calendars via the appt confirmation email.
1 vote
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