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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7458 results found

  1. Starting to enter a new client clears the form and the phone number is lost.

    When creating new appointment - will search by a phone number, if phone number doesn't come up they'll click "create new client" - but number they entered defaults to "first name". When they delete the number from first name, the entire "new client" form disappears

    6 votes

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    1 comment  ·  Admin →
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  2. Date finder on Reports page functions differently than the one on the time clock when selecting a custom range

    3 votes

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  3. Facebook Spa's has 6 locations and 20k "clients". They would like their employees to be able to add appointments directly to their calendars via the appt confirmation email.

    1 vote

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    0 comments  ·  Admin →
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  4. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    8 votes

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  5. 19 votes

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  6. Needs clients to have the ability to check in on iPad with staff names appearing, while client's names hidden for security reasons.

    1 vote

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  7. 6 votes

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  8. Tuition is not a product so it shouldn't be included in product sales (or service sales). Need it to be separated and have separate reporting

    2 votes

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  9. A notification sends via email when a bad review is left on the email receipt.

    74 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Ability to sell a package that includes the ability to pick a limited number of services from a group of defined services i.e. 5 options and ability to pick 2 services out of 5

    4 votes

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  11. Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.

    6 votes

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  12. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Customize reasons for Break Types with predetermined labels in dropdown within the calendar view.

    2 votes

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  14. More customization for promo codes/discount codes:

    • Turn off or invalidate code in x amount of days, months, years, custom

    ** Specify date range of when code is valid

    • Make codes service-specific so that it can only be applied if a client receives that service
    • Make codes client-specific ie. for new clients only
    8 votes

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  15. Much like services can be re-ordered to determine the services on the booking widget/booking order, we would like to set the order for service providers.

    Scenario: Staff A and Staff B provide the same service, but Staff A will only take online bookings when Staff B is unavailable. Staff B is booked for that day, so now Staff A appears on the online booking widget.

    2 votes

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  16. Ability for the business to customize lead time for clients between scheduling services. Use case: cannot schedule another appointment within a 4 week window.

    2 votes

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  17. For our customers using staff profiles for rooms, need the option to be able to reschedule multi-service appointments as a merged appointment between staff profiles. Services may reschedule between multiple staff profiles.

    2 votes

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  18. Add Forms Checked Tag Automatically

    5 votes

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  19. We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need

    22 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  20. Lash lover's is requesting to be able to see gift card balances from the checkout window as opposed to having to go into client profile or gift card screen. (Low priority)

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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