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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7136 results found

  1. Spoke with an enterprise account that has their stylists negotiate different business charges for each service. They would need that customizable on the stylist level as well as the service level.

    2 votes

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  2. Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.

    7 votes

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  3. Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.

    24 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Ability to have fields for birthdays, referrals that are customizable

    2 votes

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  5. Include an automatically applied tag for when a client has a client accommodation.

    4 votes

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  6. Similar to how appointment cards show the details of who booked the appointment, add a modified by detail to show any instances of rescheduling.

    8 votes

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  7. 19 votes

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  8. 7 votes

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  9. Ability to customize dashboard to have tags automatically applied when a client books with add-ons.

    6 votes

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  10. Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)

    8 votes

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  11. Option for tiered commission for staff based on brackets.

    22 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. 2 votes

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  13. We used to have a feature when two clients come together, have separate profiles, being able to check them out together.

    4 votes

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  14. We'd appreciate if you added a column listing the SKU in the Detailed Line Item report and Product Sales report

    13 votes

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  15. I would like to be able to order and show stylists the way I want it. Not just alphabetically.

    9 votes

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  16. We would love to have the fields under the "Type" column filterable, for example we can filter only "service_discount" lines. This would also allow us to load more data at one time in this report, which crashes when too much data is loaded.

    1 vote

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  17. ""payment method" column would allow us salon owners to do deal our weird % calculations rules set."

    4 votes

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  18. We would like to have the option on the app for stylists to be able to write notes, comments, etc in the client's history but WITHOUT having access to changing the schedule, booking appointments, etc.

    1 vote

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  19. Major salons often have other locations abroad: Paris, London, Rome, Tokyo, etc.

    Right now we can't tap into these salons because our software does not translate to international locations. Having this functionality would allow us to go after these big fish and expand our sales market.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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    • MULTIPLE MERCHANT ID'S

    a. Three separate Merchant ID's for:

    1. SALON
    2. MEDSPA
    3. GIFT CARDS

    b. The goal is for the front-end to be seamless for Front Desk and Client, one ticket, one credit card swipe.

    3 votes

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