8179 results found
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Allow Stylist to use the pre-book function for a client while they are in the Active Status
Right now the pre-book function is only available during checkout.
The request is based on enhancing the customer experience. Our goal is to re-book everyone. With many services there are processing times that allow the stylist to go ahead and rebook the client, rather than at check-out, when you are trying to process payment and the client is trying to get out.
3 votes -
Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes -
A report to view all staff commission rates in one place
Would like a list of staff and what % commissions they receive for products and services. Just the flat rates all in a list so I don't have to go to each staff profile to review or use the current commission reports that shows their % for a given date range.
6 votes -
1 vote
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Hubspot
Hubspot - Client is using their marketing hub. They need BLVD to sync client data to Hubspot.
3 votes -
Set reminders for client birthdays
Set reminders within the dashboard for client birthdays
17 votes -
Assign specific staff to view certain BETA reports
I would like to make a couple of reports available for my service providers to see only certain reports
13 votes -
Add Business Charge field to Service Records Beta Report
This would help us to easily see all/confirm all business charges on one page instead of going service by service which can be tedious and open to major human error
6 votes -
Swap the white/gray on calendar
It is more natural to block out with a dark color and open up with a light color. White is where the appointments and dark is where they are not. Or let us customize how we view our calendar
49 votes -
Copy or duplicate products
It is very time consuming to add a new product line to Boulevard. If we could duplicate an existing product that is set up with all pertinent details, we could simply edit the name/UPC/price and be on our way. Currently, we have to select the Suppler, Category, and re-enter Brand for every single product and it takes much longer than it needs to.
7 votes -
Reporting on Historical Sales Data
Bumble & bumble would like Historical sales data migrated over.
3 votes -
Adding clients to the wait list
When booking clients on the wait list, there should be a way to add a client to mulitple dates rather than just one and having to go back in and add them again to the other date they asked for. For example add 'Jane Doe to the wait list for the date between 3/1 and 3/10' rather than having to go in and add her 10 times.
15 votes -
1 vote
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2 votes
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An alert when changing schedules of service providers of appointments that are already on the books and will need to be changed
Current process is to look through each staff members schedules for the infinite future about these appointments, and then do the same again for each staff with a schedule change. If there was a report that listed these that would be time saving. Also I prefer the alert for this since managers and staff that manage schedules will not be thinking about this normally and any extra help with this would be appreciated
2 votes -
Bypass double transactions
If a mother/daughter come and are both members, every month the bank thinks its fraud for the transactions because its multiple charges. We charge all memberships on the same day each month and they have different memberships so they can't share one.
1 vote -
Only allow valid credit cards
A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.
14 votes -
2 votes
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Staff messaging
The ability to create a message that each staff member must read before they clock in for the day. For instance: "Our new promotion is starting today." or "Reminder, we are closing early on Tuesday."
This will ensure the staff member reads the message and is informed or reminded of a policy, store change, etc.
19 votes -
Be able to group appointments after they are booked but before appointment date.
Use case: making appointment 3 days from now that involves four clients, 1 will pay for all. To smooth things over, right now it is notes notes notes on every appointment, maybe tags or client alerts too to make receptionist remember to do this, but they might miss all of that, especially because it's a rowdy group coming in. And worst the one who is paying might be the last to be done and the others might pay individually on accident not knowing it is a gift.
All this normal level of fail would be solved if the more efficient…
7 votes
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