7207 results found
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Notification for ratings left on external social sites
When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.
Ideally, we would be able to see the preview or be linked to their review on these social sites.
7 votes -
Custom Date Range filter for client contact list.
Custom contact list for clients who received service on a specific day.
3 votes -
Staff Performance Report: Utilization Percentage
Currently, the "Hours scheduled" are not set up to reflect the time clock so it would help to be able to see the time that the staff member actually worked vs. the number of hours scheduled.
So many of our artists call out or will ask to come in late or will leave early if they finish early, and this, summed up across all artists over the course of an entire week, can greatly impact our artist utilization to be far off.
5 votes -
Calendar block privilege setting
Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments
26 votes -
Configurable Report Access for Privilege Groups
Enable specific report access toggling for each privilege group to ensure managers retain comprehensive visibility, while staff gain access only to their individual KPI metrics, reflecting the unique access needs of each role.
59 votes -
1 vote
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Ability to scroll for multi-client group checkout and many services
Checkout window is not optimized for multi-client group checkout and multiple services so required to zoom out to check out
2 votes -
5 votes
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When processing partial Refunds for service, having the option to "lock" Gratuity
When processing partial refunds for a service, having the option to "lock" Gratuity for the reason that if the gratuity was not a dollar amount and was a percentage, the gratuity now has to be calculated outside of Blvd. The total amount of the transaction at the bottom of the checkout window is also not intuitive. See Video!
2 votes -
Receive alerts for when we receive internal ratings
To avoid having to remember to check the ratings tab it would be helpful to receive alerts either via email or text for when we receive internal ratings.
14 votes -
Roll up reporting
analyze aggregated data from all locations
4 votes -
Present the vertical scroll within the online booking widget for service providers more clearly
Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible
17 votes -
Staff Capability to view, edit and book appointments across all locations
We currently have 2 locations, but our phones ring at both locations, so whoever picks up the phone call first will need to view not only their own location's schedule, but the other as well. Other staff members should also be able to book for another staff member at another location, even if they do not work there.
Boulevard currently only allows us to assign all employees to both locations in order to view, edit and add new appointments; however, this causes confusion since service providers only work at a specific location. This is misleading for guests sine they can…
1 vote -
Drag and drop for mobile calendar
Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view
26 votes -
Appointment tags should automatically update
Currently you have to refresh each time for an appointment tag to be updated on the Calendar view
3 votes -
Color dot should be independent of merged appointments
It'll help us utilize the color dots based on each appointment. Currently, if appointments are merged, the dot color affects all appointments
1 vote -
1 vote
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On Call schedule/floating schedule
On Call schedule/floating schedule for appts that are not bookable online (i.e. bridal parties), send alert for booking request.
5 votes -
Alert for when service provider is unavailable when creating a schedule for them in the future.
i.e. if a service provider is unavailable due to a vacation/day off (in the future), when creating the schedule for them, show alert for day that they are unavailable and to give option override or not. Create "Vacation alert"
6 votes -
Gratuity Notifications for Service Providers
Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment
5 votes
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