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7825 results found

  1. The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. When checking out on the desktop, if the selected iPad isn't on the welcome screen the transaction will run the card on file and skip the option for the client to leave gratuity. It would be nice if there was a warning to let you know if the iPad isn't on the welcome screen so you could get it where it needs to be.

    Sometimes the client just starts pressing buttons and if you can't see the iPad you don't know what they're doing.

    4 votes

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  3. The sales report shows income with services purchased with gift cards and account credit, but that isn't an accurate report because that wasn't income generated that day.

    1 vote

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  4. 3 votes

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  5. Would love a product sales report that listed who the sales were made by so commission would be easier to figure out. Client name on there would be nice also.

    6 votes

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  6. It's so hard to look up clients when the list doesn't populate alphabetically. Scrolling through random names is time consuming.

    5 votes

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  7. Business would like account credits that are collected to automatically be applied to orders at checkout

    4 votes

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  8. Implement a 'day of' booking restriction for offers to allow offer codes to only be used for booking services for the same day.

    5 votes

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  9. Medical director sign off is its own process, while a lead is a part of escalations in which they also need to be involved and have the ability to review/sign off in those instances. Instead of a single list of charts that need review, being able to split to their respective users based on circumstance would be more beneficial

    3 votes

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  10. To ensure consistent visibility into pricing for their appointment, I'm requesting that appointment pricing reflect in confirmation text and emails.

    2 votes

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  11. The business wants to be able to run a report that shows a master list of SP's, the services they provide and the set cost.

    1 vote

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  12. For example I wanted to do a Botox BOGO sale then quickly realized I cannot put more than one Logo nor can I upload my own design as a gift card template. It would be amazing if there was more customization with that.

    Also if you could sell a digital gift card directly from the in store Sales

    2 votes

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  13. Most salons/ studios have more than one reception. With that, things can get confusing in figuring out who booked what appointment. With this, each receptionist has a sign in number with their name to make it easier in tracking appointments and clients

    1 vote

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  14. Need the ability to exclude members or limit the audience for promo codes;
    Need the ability to create unique codes (9-digits, etc.) for promo codes; Add the ability to select specific locations from a dropdown menu; Add the ability to select a specific promo code from the offers menu and drill down data to the location level from offer code redemption

    5 votes

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  15. We would like to have the capability to add an "Experience Rate", an automatic 4% charge to clients to offset the cost of providing the best in technology, amenities etc. at our salon. This will be a 4% flat fee added to all transactions (both service & retail). Some salon softwares allows the fee to be added as a “tax” some can add it as a “service charge” or similar.

    1 vote

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  16. We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.

    19 votes

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  17. 1 vote

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  18. Allow Forms and Charts to be stored in Google Drive for easy access

    1 vote

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  19. We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)

    I suggest either not allowing clients to manage group appointments (Similar…

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. Please remove the word commission from the Tip Report- it is confusing.

    5 votes

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