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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7153 results found

  1. Changing an appointment and all enhancements/add-ons are lost

    1 vote

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  2. Deposits for services in dollar amount, not %
    The ability to add or update services on the ticket/sale instead of rebooking, this is an additional step that’s time consuming
    Not being able to edit a ticket/sale after payment has been processed. If an error is made we have to delete the entire thing and start over instead of being able to update payment type.
    Online scheduling allows guests to schedule at weird times and the bookings overlap even though we’ve selected “no double bookings”
    Changing an appointment and all enhancements/add-ons are lost
    When adding credit we then are unable to…

    1 vote

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  3. Keep service providers in same order as desktop!

    2 votes

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  4. Ability to customize commission reports in beta

    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Ability to bulk download or export completed forms instead

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. The business wants the ability to track pre booked %'s for the staff members who are booking the appointments. They want to be able to see reporting on performance metrics as well based on if they have upgrade services, added add on's ect.

    1 vote

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  7. When purchasing a membership, a card on file should be saved to the client profile without having to click the "consent to store" box.

    3 votes

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  8. As of right now, the only time a Prebook or rebook tracks is if the prebooking was done at check-out before collecting payment. It would be helpful to have the option to either go back to "view appointment" and then be able to select a prebook option to set a new prebooked appointment, OR to add a prebooking tick-box when setting an appointment through "new appointment". Lastly, either function should help track the prebook metric.

    3 votes

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  9. 1 vote

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  10. The business would like the ability to have push notifications go to the SP as well as the business.

    3 votes

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  11. Need to require date of birth as a required field and not have to manually enter from an intake form so that they can take advantage of the birthday marketing

    9 votes

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  12. Please integrate with Zoho

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. We don't want service providers to be able to adjust products, but would for services. If these privileges were separated we can choose that option

    5 votes

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    1 comment  ·  Admin →
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  14. 1 vote

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  15. Ability to have some level of customization (text/font/theme) on transactional emails

    70 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  16. Ability to programmatically upload a file into a client profile

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Like a click to call or text when on the website from a cell phone

    4 votes

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  18. 1 vote

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  19. When clicking on a product in the manage tab and showing the sidebar with sales history there is no year listed. It can look like an item is a hot seller when in fact the sales are all from years ago and it hasn't sold at all recently.

    2 votes

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    1 comment  ·  Admin →
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  20. It seems that many of the new features rolling out are items that aren't seen in the feature requests in here. It would be useful to have a feedback mechanism for the features that are released to see if the work that was done is actually meeting needs for customers.

    I may be in a minority, but I am finding many of the newest features to not be helping with any of my pain points in the software, and I wonder if I am alone in that.

    2 votes

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