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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7266 results found

  1. The business would like to include shipping cost for the orders.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.

    4 votes

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    1 comment  ·  Admin →
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  3. Would love to receive an email at the end of the day with a daily summary without having to go into boulevard reports and filter out. A report that states all sales for the day, total appointments, any refunds and any other general important metrics. Other softwares like square do this and it was always a helpful way to review each day quickly.

    6 votes

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  4. 3 votes

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  5. After a client checks out, we would like to be able to edit the tip. Sometimes clients accidentally click the wrong tip or they dont tip at all on accident. We want to be able to edit that after the purchase.

    3 votes

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  6. I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.

    2 votes

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  7. Allow color coding for client type - online booking, VIP, new client. The tags a re good, but it would be better if this was an automatic thing.

    4 votes

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  8. Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.

    3 votes

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  9. have a block history tab that shows what staff member created, moved, edited, or deleted a block (specifically recurring blocks) like you can see with appointments

    8 votes

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  10. If it was native in the ratings response form if they select 5 stars for their provider, to be prompted to send a quick snap of their content-ness with their service. If these were appended to the ratings page then businesses would have a great new resource that could organically get positive feedback alongside potential assets to use for marketing purposes.

    Additionally perhaps the photos could go through a round of ML smile scoring to determine the quality of the feedback response and then if our terms and conditions allow for it, suggest to Blvd partners in the Marketing panel…

    1 vote

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  11. 3 votes

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  12. Clients are constantly confused by the online system asking them for card info every single time they make an appointment and then we have like 15 copies of the same two cards on file that we have to delete.

    Make it so they just have to update expired info or they just have to confirm the CCV security code when they make the appointment

    4 votes

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    1 comment  ·  Admin →
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  13. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    8 votes

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  14. Please allow us to be notified for all membership purchases and renewals

    2 votes

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  15. When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.

    7 votes

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  16. I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping

    2 votes

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  17. The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.

    See Below as an example:

    Jan.2024 New Membership count = 10
    Total Service Client Count = 100
    Non Member (or Member) Service Client Count = 50

    currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%

    2 votes

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  18. Right now you can only pull the clientrecord id from the Client Records report. It'd be great if we could obtain that in more reports like 'Client Sales' to easily tie these records together.

    1 vote

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  19. It would be a huge help to manage our products if we could print an entire list of our inventory.

    2 votes

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  20. It'd be really helpful if we could allow clients to RSVP to events through one time blasts to allow us to easily reserve spaces for them during events.

    2 votes

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