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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7546 results found

  1. check in on the IPad is redundant and should just be client phone number. clients frequently voice frustration w the check-in process requiring number, email and name. at least give us the OPTION to have clients check in w ONLY PHONE #.

    6 votes

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  2. Sending out the day before confirmation texts at night is inconvenient, it would be better if we could set the time they're sent especially so it reflects our cancellation policy

    6 votes

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  3. Integration with Fullscript to suggest supplements in wellness programs

    2 votes

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  4. 3 votes

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  5. The business wants to be able to save the photo to the client profile from the message thread on the clients profile.

    13 votes

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  6. Be able to create custom items to auto-populate, such as previous medication dose, vitals. Or being able to auto-populate the notes section in the client profile.

    6 votes

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  7. We need to be able to search for clients that need to be merged. There should be a prompt to ask if two profiles have similarities.

    27 votes

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  8. When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.

    1 vote

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  9. Be able to receive faxes so lab reports can be automatically added to patient's charts without having to scan them and attach to document.

    7 votes

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  10. Vitals section that is persistent for each visit that is easily viewed and able to show record of previous vitals values (weight, BMI, BP, etc) from each visit.

    9 votes

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  11. 1 vote

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  12. At the end of checking out a client, before sending the receipt email, there is a spot to write a message to the client. It would be great to have pre scripted messages saved in a drop down. This would make it a lot easier to send a message. IE: Today is prom day and I keep writing the same message (Have an AMAZING time at your Prom) Having 5-10 saved messages would allow a little personal touch on the receipt.

    1 vote

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  13. Indie Mane Salon & Spa would like the ability to quickly see not only the date of previous service but how many weeks ago that service was. Currently, they have to manually calculate based on the date shown. They often use this function to determine next pre-booking window.

    2 votes

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  14. list of which charts need review versus having to search day by day

    7 votes

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  15. when a customer books a service, the service description should be readily available

    3 votes

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  16. There should be alerts when membership charges don't process via the bell notifications. It's cumbersome to have to remember to look at past due memberships in the "memberships" section of the gear icon. Time is of the essence for addressing billing issues. Front desk employees often dismiss the open orders where it declined and there's no alert or obvious label on that open order about how it's a membership charge that declined and needs to be addressed.

    2 votes

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  17. Need to have the ability to add the "Barcode" as a column in the Inventory On hand Report, specifically in Beta.

    2 votes

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  18. When staff requests off in advance we put them as unavailable several months before we schedule. Once we update the schedule it overrides those unavailable placements we already put in place, and then they get scheduled during those times.

    1 vote

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  19. We would like our staff to be able to view tips. I know its under one of the privileges for VIEW SALES but we don't want them to also have access to the register view and Gift Card list

    7 votes

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  20. 2 votes

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