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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7825 results found

  1. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. I want to use Boulevard to the best of my ability. I personally feel like I could use it so much more and make my business more efficient. The help center is great, amazing, and better than most! But I want to talk to real users who may work around the parameters that we are given. I want to be enlightened and inspired to use more of the system. (Reports, inventory, goals, client retention) I just feel like I've only tapped into about 20% of what this app can really offer. Please help me use it more!!! :)

    1 vote

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  3. When veiwing your sales you we need a way to see the products sold and not just the name of the person. so that way you can search for products and then see who has bought the item

    1 vote

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  4. Display an itemized list of each account credit added under payment history with the reason for easier tracking rather than just one arbitrary lump sum.

    10 votes

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  5. I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.

    For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…

    21 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  6. Show loyalty points under ORDERS. We have to open the PDF receipt to be able to see that Loyalty Points were used as a discount on a service. It should be shown under the order section so we do not need to go any further to see why a service was discounted

    3 votes

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  7. In need of a way to set an option to send an automatic reminder text, at a custom time interval, to remind color clients to schedule a glaze or another appointment if they did not rebook upon checkout.

    5 votes

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  8. would love to have a tab on the clients profile like where the allergies and medications are to have the patient's home care routine

    5 votes

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  9. It would be super helpful for clients to be able to modify their card on file. Unfortunately as it stands now they have to call our office (which isn't always open) and since we operate virtually it's incredibly inconvenient for patients and staff.

    6 votes

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  10. UNDER REPORTS- STAFF PERFORMANCE- THE COLUMNS DON'T ALL ADD UP AT THE BOTTOM. iT WOULD BE EXTREMELY HELPFUL FOR ALL OF THE COLUMNS TO ADD UP NOT JUST SALES/REVENUE.

    1 vote

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  11. When checking online self bookings after selecting an appointment remove it from the drop down screen or unhighlight the appointment .

    2 votes

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    1 comment  ·  Admin →
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  12. Highlight Note section make important note information more noticeable when we are accessing account.

    3 votes

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  13. Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.

    18 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  14. Being able to attach a photo to service description, so guest/clients are able to visually see what they are booking for.

    2 votes

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  15. When inventory is running low we need to stop clients from being able to book certain services.

    1 vote

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  16. It's time consuming to enter a birthday for anyone not born January 1, 2024.

    1 vote

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  17. Allow client notes to be searched by keyword. For example, I would like to collect a list of the clients we have designated as "Do Not Schedule" since using Boulevard by the words "Do Not". It would also be helpful for training purposes if we could search by shared keywords for client scenarios.

    3 votes

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  18. Please add: discount codes 1 per year. This will allow us to move toward automation without you building a fully automated system. Example birthday discount, xmas discount....

    We also really need a way see which ones are expired. It is very hard to track and very hard to tell by looking.

    Please also have a not stackable toggle...I would love to auto apply some so that people actually know there there...but currently cannot. When you turn on auto apply it also should not discount already booked appointments. The calendar is not set up that way, the discounts should not be…

    2 votes

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  19. I would like to be able to see a list of clients waiting for a particular product that is out of stock. The list should show the client's name, the product name, the date of inquiry, and the date the client purchased the product. If a client comes in and purchases the product, they should automatically be removed from the list. The client's notes should also reflect which product they are waiting for. This would be a great feature because it would allow us to see which products are in high demand and would help us to better manage our…

    21 votes

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  20. I think it would be helpful to have a section on the client account page that lists all of the clients who have frozen accounts. This way, we can easily see which clients are about to have their accounts unfrozen and contact them to let them know. We can also use this information to send out reminders to clients about their account status. This would help to ensure that clients are aware of their account status and are able to take appropriate action to avoid any futures refunds!

    1 vote

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