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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8564 results found

  1. 2 votes

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  2. Some services have deposits that are charged so it would be nice to have messaging that reminds the client of the deposit

    8 votes

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  3. Added the link to our website, but when accessing it on an iPhone you have to scroll down to find buttons, then scroll up to see there's details you need to add and especially for older clients this is going to be very confusing and cost us sales

    4 votes

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  4. Report on which clients are our overall top spenders (throughout multiple services at the salon). We were looking for our top 160.

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. I'd love to be able to flip through different guest check-in forms instead of having to go one-by-one.

    1 vote

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    0 comments  ·  Admin →
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  7. add resources to the staff schedule report

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. 2 votes

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  9. We have had several guests who are confused about what adding themselves to the waiting list means. (thinking it is actually an appointment, etc...)

    It would be helpful if we had somewhere in the online booking settings to have a custom message about the wait list, and what adding yourself to it means.

    6 votes

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  10. 5 votes

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  11. This would allow the partner to keep track of groups who did not book online prior to checkout. Ex: parents with their children.

    2 votes

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  12. This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    7 votes

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  13. 1 vote

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  14. When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.

    Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.

    9 votes

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  15. The ability to adjust the clients email address from the charged out ticket page. Currently, the business thinks its too much work to click into the clients profile if an email needs to be adjusted before they resend an emailed receipt

    3 votes

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  16. Right now, when an appointment is rescheduled, the "send updated confirmation to client" is automatically check marked

    3 votes

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  17. Per client: "Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes.

    6 votes

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    1 comment  ·  Admin →
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  18. Instead of making clients pay for something online with a credit card allow them to input a gift card number.

    3 votes

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  19. notifications for products being sold online through the booking widget to prevent over selling and refunds

    4 votes

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  20. It would be hugely beneficial to be able to print out price stickers with barcodes. Preferably given the option to print them upon receiving a purchase order.

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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