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8179 results found

  1. If more information was presented on the popup for appts (and maybe only completed ones) then you wouldnt even have to go to the order to review for certain things.

    I would add a line item price next to each name (so one new column) and then show the gratuity on completed orders. Then you could quicky review a whole days orders without actually having to leave the calendar or frnot desk view.

    Another option would be having the "view order" go to a slide out, always on top screen like the new appointments/checkout. And i would reiterate my suggestion…

    3 votes

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  2. When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.

    I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)

    3 votes

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  3. Lash lover's is requesting to be able to see gift card balances from the checkout window as opposed to having to go into client profile or gift card screen. (Low priority)

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. 3 votes

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  5. On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed

    2 votes

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  6. There's no way for stylists to receive these messages without checking their emails or viewing the web app. If there's not a notification for this we'd rather have this feature removed so clients aren't assuming we've received the message

    3 votes

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  7. When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended

    8 votes

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  8. just like the cancellation list have a booking list so you can see who has been booked. easier to track for newer employees. :)

    3 votes

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  9. Offers and Discounts Report - Include Service Names, Discount Reason, Discount Total by order or day, Service Names, Service Count, Gross Sale, Net Sale, Sale Tax

    1 vote

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  10. If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Would like an icon on appointment itself under Calendar page to reflect:

    Prebooked appointments

    Return Request - similar to the heart symbol, but for returning clients

    Alternate - Second choice (if first stylist isn't available)

    2 votes

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  12. Spas who want guests to be able to order a la carte F&B during their service

    1 vote

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  13. The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…

    3 votes

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  14. Be able to sort Clients alphabetically by first name, last name, or email in the Clients tab. Also a filter view to see only members or non-members.

    5 votes

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  15. In some cases a question is only required based off the answer of a previous question. Would need that when a client chooses "Yes" the next question is required, but if they select "No" the next question can be skipped.

    This is common with "If yes, please explain" or "If yes, on what date?"

    1 vote

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  16. We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.

    There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded

    7 votes

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  17. Adjust settings so these messages are sent to the location email, not the service provider since most have email notifications turned off -- unless you can include it in the text /push notification

    5 votes

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  18. 1 vote

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  19. Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.

    3 votes

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  20. Staff in specific privilege groups need to address their questions to managers prior to Help Chat.

    3 votes

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