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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8179 results found

  1. Want to price check a product without having to open a new appointment or sale

    36 votes

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    1 comment  ·  Admin →
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  2. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

    1 vote

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  3. Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource

    9 votes

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  4. with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?

    7 votes

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  5. I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.

    2 votes

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  6. Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name

    3 votes

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  7. Pre-booking Defaults should be the same on the calendar when using the extraction operator "" >> " because the option to pick pre-booking defaults should be the same across the board. Currently the checkout window has different pre-booking defaults than the calendar when you press the extraction operator "" >> " button.

    2 votes

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  8. This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."

    1 vote

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  9. This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.

    1 vote

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  10. It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.

    2 votes

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  11. When creating a staff member, Location Managers should not have the ability to assign a staff member to Admin privilege group

    2 votes

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  12. Would like the ability to have store numbers show in reports without having to add it to the Location Name under the Manage > Location Details > Location Name

    1 vote

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  13. Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Instead of holding down the time and entering their info from there - making it easier for service providers to book faster."

    Per client: "Book Appointment" button to make booking faster instead of holding down the time and entering their info from there - making it easier for service providers to book faster.

    2 votes

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  15. Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.

    2 votes

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  16. 1 vote

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  17. A "punch card" for clients that can give them a free service after a certain amount of times booked/paid for that specific service.

    1 vote

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  18. When selling multiple "single float gift cards" and adding a gift card code, every float gift card is added to the top of the order rather than at the bottom. This makes it difficult and somewhat confusing and more time consuming for the operator. We have to scroll up every time to check the box and add another code. It would make more sense for additional items be added at the bottom of the product area, since that is where we are adding each product.

    1 vote

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  19. Under staff profile - services. Service categories organized together. Ex hair services together, massage services together, nail services together, waxing services together. Also, while changing staff services and pricing, after I'm done changing one service, it starts at the top of the service list, it would be great to start where I left off, so I'm not constantly scrolls through what I already looked over.

    1 vote

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  20. 1 vote

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