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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7290 results found

  1. 3 votes

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  2. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes

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  3. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    11 votes

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  4. Like a costco card. Membership for a year is X dollars and X number or services or each service is X amount discounted. For instance = $150 yearly membership - get 20$ off massages, 10% off products, etc etc etc

    11 votes

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  5. The Facial bar would like the ability to not only see service count/revenue by category. But also the ability to see service count/revenue by individual service. For example: They are interested in seeing how much revenue they have received from one specific service that is on their menu.

    2 votes

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  6. (Ie. January 50 Minute Facial, February 30 Minute Facial and so on; this is a current membership we have)

    1 vote

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    0 comments  ·  Admin →
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  7. 3 votes

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  8. Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it

    3 votes

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  9. Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)

    3 votes

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  10. I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view

    5 votes

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  11. Our clients come every 4, 5 or 6 months. We would like to be able to customize the rebooking tabs at checkout to fit our business.

    4 votes

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  12. Tuition is not a product so it shouldn't be included in product sales (or service sales). Need it to be separated and have separate reporting

    2 votes

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  13. Would be great to not have to enter full email address every time to login

    6 votes

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  14. When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.

    Ideally, we would be able to see the preview or be linked to their review on these social sites.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Could be useful for store openings, temporary closures. If for example, a business was told it may reopen on July 15th, 2020, then this date would be set as when appts can be booked rather than manually going in often and readjusting the lead time for booking appts to match current date countdown to that date.

    1 vote

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    0 comments  ·  Admin →
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  16. Be able to document multiple drawer counts and registers for salons that have more than 1 register.

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Customize reasons for Break Types with predetermined labels in dropdown within the calendar view.

    2 votes

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  18. Very useful to show a report over a time range of what promos or discount codes were used. This can help a business determine if their running promotions are having traction, also used to audit whether the discounts are being used properly.

    5 votes

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  19. Much like services can be re-ordered to determine the services on the booking widget/booking order, we would like to set the order for service providers.

    Scenario: Staff A and Staff B provide the same service, but Staff A will only take online bookings when Staff B is unavailable. Staff B is booked for that day, so now Staff A appears on the online booking widget.

    2 votes

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  20. Ability for the business to customize lead time for clients between scheduling services. Use case: cannot schedule another appointment within a 4 week window.

    2 votes

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