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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8556 results found

  1. 1 vote

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  2. it would be easier to have everything for onboarding in one place.

    1 vote

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    0 comments  ·  Admin →
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  3. Numerous salons, including ours, receive requests for consultations. For tracking end conversion purposes, there should be options to create not only a client profile, but also a prospect profile. For purposes of marketing through bulk email options like MailChimp or constant contact, etc.

    1 vote

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    0 comments  ·  Admin →
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  4. There needs to be a checkout alert like there is a scheduling alert so it can remind you if you need to apply a discount, etc.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. 1 vote

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  6. 1 vote

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  7. 1 vote

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  8. add and view cancellation note on client file

    3 votes

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  9. It would be great for the system to suggest the best time for staff to take a break each day based on bookings, number of hours worked that day, and length of break desired. We currently have to move staff breaks around as apointments book in order to generate the most bookings while also allowing for a lunch break for the team.

    4 votes

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    1 comment  ·  Admin →
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  10. It would be super helpful to have a section besides the notes where the service provider can write out the treatment plan for the client for that visit. This way you can refer to it at any time in the future, the person checking out the client can easily see it and it can also be referred to if the client calls in and inquires about it.

    22 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. 1 vote

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  12. 3 votes

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  13. 1 vote

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  14. 1 vote

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  15. 1 vote

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  16. Adding a heart upon booking has to be done manually each time when a client calls in or books a future appointment in person at checkout. We always have to double check and ask if they want to be seen by a specific provider and its very easy to forget or not see previous "hearted" appointments. When clients book online and select a heart or when we manually add a heart it should automatically link to future appointments until it is removed or we manually acknowledge that its done as an override.

    1 vote

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  17. As a nail salon, we created a lot of add-ons to minimize our list of services. It would be very helpful to be able to see the requested add-ons when clients are on the waitlist.

    Also, if add-ons could be customized for duration per staff too that would be amazing.

    3 votes

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  18. 3 votes

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    1 comment  ·  Admin →
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  19. 2 votes

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  20. If a stylist does not perform a service, currently, it looks available on the app and is listed in the drop down menu in the checkout process. Those should not show at all. Thanks! Jennifer

    2 votes

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