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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7704 results found

  1. The option to add more phone numbers to a client profile.

    15 votes

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  2. 1 vote

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  3. 1 vote

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  4. 1 vote

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  5. 1 vote

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  6. This is important especially for new hires, but for all staff. It's easier to see the pricing on the calendar for booked appointments and also to see pricing when they are booking a new appointment, in order to let the client know the price without fumbling.

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. They want their staff to still be able to adjust service pricing at checkout, just not products. It would be helpful to have separate options for these.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. For a more streamlined aesthetic option

    4 votes

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  9. 1 vote

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  10. 2 votes

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  11. Right now, we are able to report on redeemed order ID but redeemed order number would also be beneficial

    6 votes

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    1 comment  ·  Admin →
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  12. Ability to filter client list by client's primary location (rather than completed service locations.) Would also take into account all closed orders rather than just service sales (i.e. client purchased multiple gift cards through a specific location).

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. 2 votes

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  14. Would be fantastic to be able to hold pending transactions until data services are restored. Of course much functionality would be lost when offline, but being able to do payments and scheduling as basic needs while disconnected means the difference between a smooth operation and one where staff are all panicked about the cloud being gone.

    3 votes

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  15. Being able to transfer from one client to another within the client profiles

    3 votes

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  16. Daily logbook function - where managers and owners can see what happened the day before.

    Fields can be customizable and could include:

    • client count - with space for last year count

    • daily sales - same as above to see sales from date of last year.

    • issues that need to be addressed, customer complaints ... etc

    Would be great if could be automatically emailed out at a specific time after the day has ended.

    2 votes

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  17. 1 vote

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  18. We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.

    2 votes

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  19. This business is asking for the option to have all product sales go into a separate merchant account. In addition to the other business merchant accounts.

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. partner has the ability to adjust a gift card without a transaction.

    8 votes

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