7143 results found
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Suggested Products Should Show in Product Only Sales
If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.
6 votes -
Ability to discount purchase of gift cards
Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card
8 votes -
Advanced Resource Reporting
Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource
8 votes -
More icons on appointments
Would like an icon on appointment itself under Calendar page to reflect:
Prebooked appointments
Return Request - similar to the heart symbol, but for returning clients
Alternate - Second choice (if first stylist isn't available)
2 votes -
Food & Beverage
Spas who want guests to be able to order a la carte F&B during their service
1 vote -
If clients self prebook and leave a set tip, the tip deletes if appt is moved to another staff
The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…
3 votes -
Forms: Allow "Yes" answer to trigger the next question to be required
In some cases a question is only required based off the answer of a previous question. Would need that when a client chooses "Yes" the next question is required, but if they select "No" the next question can be skipped.
This is common with "If yes, please explain" or "If yes, on what date?"
1 vote -
New verbiage at online checkout
We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.
There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded
7 votes -
Waitlist attached to Service Provider
Service provider can easily see who is on their waitlist so they can decided if they can fit the client in
32 votes -
A way to have client booking messages sent to the business so they don't get missed/overlooked
Adjust settings so these messages are sent to the location email, not the service provider since most have email notifications turned off -- unless you can include it in the text /push notification
5 votes -
Include Service Provider Name along with client name for each appt within the Front Desk View
it only shows the client's name
1 vote -
Multiple phone numbers for staff profile
Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.
3 votes -
Disable help chat for certain privilege groups
Staff in specific privilege groups need to address their questions to managers prior to Help Chat.
3 votes -
Messages submitted when purchasing a product should be sent to business
I'm in the middle of a big push of selling memberships online – I know clients are using the "add message" feature with checkout but I believe since there's no associated appointment, that I have no way to access these messages. I'm missing the first communication (and some testimonials) from new clients!
3 votes -
Hotel integration - OnQ PMS
Hilton uses OnQ PMS.
When checking out a client, the front desk can then charge them in one swoop rather than two different transactions.
1 vote -
Accept custom fees
Allow for businesses to accept custom fees such as a Green Fee as part of service checkout.
50 votes -
Adjust order of locations in booking widget
Instead of last updated, please allow business to adjust the order of locations (for multi-location businesses) in the booking widget. Currently, it is ordered by "last updated" and not in alphabetical order as listed in the dashboard.
4 votes -
Beta Reports: Client email in Subscriptions report
Client email field in Subscriptions report (currently available only in classic)
4 votes -
When confirming appointment in the auto text it would be nice if the service providers name shows up along the service time and date
Accidents do happen when booking online and or by the representative. To be proactive in this matter it would be nice if the auto text had more details.
5 votes -
Allow Service Option Groups to be shared across all services (toggle on, off, and add new)
It would be very helpful if when you create a Service Option group that you can use that same group on another service by toggling it on. That way if there are standard addon types that you create for Lashes, or Nails, or Pedicures, etc. You can turn on the option group for the service without having to recreate them for every service. I envision that the service option group page would just show all possible groups with a toggle on/off slider and still option to create new groups.
3 votes
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