7347 results found
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2 votes
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Ability to change/rearrange the items of Appointment Preference on the booking widget
It could be more clear for our guests if we had control over the naming and arrangement of items on the Appointment Preference list. For instance, to sell our products, guests must first select either Individual or Group booking to then see a list of our available products. It's common that they mistakenly think we don't sell products online because they never get past the Appointment Preferences page, thinking that they're looking for something that they assume is categorically different. However, if we were able to change the labeling of these items and/or add categories to the Appointment Preferences list,…
2 votes -
Keyboard flow for booking appointments
When using the "new appointment" tool from the calendar page it would be very nice to have a keyboard only flow available. As it is now, I can type a client name, then use the arrows to choose their name, then tab to accept it. Then mouse to the services and click in the blank. Then type a service name, then mouse to click on the service name to select it. Then mouse to click on next service, and repeat.
It would be great to have a flow where I can pick the name, service, provider, etc... by just tabbing…
2 votes -
"Fuzzier" search for services when booking an appointment
If I am searching for a client I can type jody smyth and get results for "Jodi Smith". Or I can search jo sm and get the same results. This is super hepful.
When I am searching to book an appointment I have to type the exact match for a service. It would be great to have something a little more forgiving
2 votes -
1 vote
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Remove Pricing
Give us the option of not displaying prices on the booking widget. If there's a setting to not have them display in the reminder emails it should also be on the booking widget.
4 votes -
Do not prompt for client confirmation when changing room/resource
When you are editing resource/room assignments, it would be great to just drag and drop without a confirmation message request to client. I understand the need to send edit on STAFF, but not on room assignment.
7 votes -
receive a pop up when a client cancels with a client on wait list for a specific artist
It's a great feature instead of scrolling. Saves us time.
5 votes -
1 vote
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Mandatory pop up note after each client appointment for service provider
Mandatory for service providers to write in what they did for the client of their appointment so we have recorded progress or in a big salon with multiple service providers, it would decrease miscommunication and expectations when subsituting for someone with their client while it will start training people to be better communicators and attentiveness of clients
1 vote -
Notify clients when booking as "guest of-"
Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments
10 votes -
Waitlist Report - Client Added or Staff Added
We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.
9 votes -
When charging card on file (for no shows especially), the card selection should default to the one the client used to make the current appt
Also the card selection should specify which one was selected for the appt as well.
At current I am sure that we may be charging the non-preferential card sometimes. If the client is a no-show we must charge them, but in the case that it isn't the correct card we may be non intentionally charging cards that could cause the clients bank issues.
3 votes -
Modify length of completed service to allow online booking.
Today I had a haircut booked for 1hr15min and it only took 45min to finish the whole service but after the booking was paid for and done I couldn't shorten the time of the completed booking. I want to allow for online bookers looking for last minute availability to be able to take the time thats shaded out by the closed booking. I can manually click and drag to create a booking in that space but if it was someone wanted to book without calling they couldn't.
8 votes -
5 votes
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1 vote
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Ring up a service without booking an appointment
Switching over from meevo here....
In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.
I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.
Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…
10 votes -
Should be able to see if there's a payment method on file for clients when making an appointment
I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app
17 votes -
Permission: Edit product and service prices
Ability to control whether staff has access to view or edit service and product prices
1 vote -
1 vote
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