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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8176 results found

  1. Instead of assigning tips manually after each app, could we have an option to assign employees to their designated rooms so tips automatically go to them? :D

    4 votes

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  2. We would really benefit from the ability to add/label staff unavailable times as "personal, vacation, sick etc" and the option to pull a report for each staffer to see how days off were used. We allow 10days personal time each year, but have no real way of tracking.

    4 votes

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  3. Searching appointment availability by Service Provider instead of by date.

    8 votes

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    1 comment  ·  Admin →
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  4. 5 votes

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  5. if a staff member's book is open on thursday 3-8 pm in my ues location it shouldn't be able to also be open thursday 3-8 pm in my soho location

    2 votes

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  6. So silly that you can't add a service to an order without adding it to the calendar. This would help us a TON with ringing up memberships.

    3 votes

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  7. to be able to have an option for no tax for products, we do have many tax exempt guests that come to our location that are tax exempt and we are unable to properly ring up a product without tax

    10 votes

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  8. If I'm booking more than one appointment (but not necessarily a recurring), I have to SEARCH on the client name each time and select. It would be great if the system remembered or asked if I wanted to book ANOTHER appointment for same client.

    12 votes

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  9. 6 votes

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  10. ability to save brands in inventory in the same way that vendors are saved to speed up the product input process and prevent typos in brand category.

    6 votes

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  11. 2 votes

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  12. we would like to make it required to have a reason when one blocks out time during their shifts.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. 3 votes

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  14. ...could we get some additional precautions added to the appt confirmation messages to include a couple more symptoms than the COVID preamble such as fever, sores, swollen lymph nodes. We have already had 12 clients cancel appts due to state mandated isolation requests.

    3 votes

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  15. We have noticed some clients have been able to submit liability forms without actually signing, is there a way to make sure it wont submit without that signature?

    2 votes

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  16. We have experienced some clients archiving their own documents when it shows up after signing. Is there a way to deactivate this from the clients view?

    2 votes

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  17. I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.

    11 votes

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  18. 2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. It feels nothing reads each other. You void a purchase order but for the inventory count to reflect you still have to go in and do an inventory adjustment? Doesn't make sense. Extremely frustrating and so easy for counts to be off. Do not feel confident with my inventory numbers. Professional and Retail items.

    28 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. 1 vote

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