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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. For freelance services provides it would be great if they can take an appointment text and upload that appointment date and time into their personal calendars so they get reminders.

    4 votes

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  2. For legal and organization of client medical documentation which is required by the state. Having a separate tab available to document and research all client previous massage sessions

    4 votes

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  3. You guys released an update today to prevent overlapping timecards, but now it has removed the other error messages like "clock-out time is before clock-in time" that the system used to have.

    Now whenever something is wrong when clocking in or out, we just get "Unknown Error" which is not helpful AT ALL.

    Please fix this.

    4 votes

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  4. adding a summary of "Time Clocked In" - not hours scheduled - for performance reports over a date range

    It's helpful to know their clocked time as many providers come and go by appointment and receive an hourly wage in addition to commissions.

    having a filter available to add a "CLOCKED TIME" column would be great

    2 votes

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  5. 3 votes

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  6. Clients who are the guest of another client have a note to indicate that fact. The person who booked the appointment (the guest of ...) doesn't indicate they have a guest. This can get confusing when moving appointments or adjusting a therapist's schedule.

    3 votes

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    1 comment  ·  Admin →
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  7. When we run Time-Keeping report for payroll - 2 weeks - and export it, each staff member is a sheet in excel. I'd love a summary page of the totals on one page.

    3 votes

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  8. I love the new service color organization! We do many services so would love more colors, maybe more subdued ones too so it doesn't look like a circus :)

    13 votes

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    1 comment  ·  Admin →
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  9. There should be a way to reactivate staff if you accidentally click "deactivate". Also, if a staff member was deactivated and there was an appointment on them, the appointment should remain on the books.

    7 votes

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  10. 2 votes

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  11. 1 vote

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  12. 1 vote

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  13. It would be nice if there was a button to close out the week or 4 day view. When you click on the week you have to go back to the filters to get back to where you were.

    1 vote

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  14. I would like to see the method of payment used by clients as an option for filtering on the Beta reports

    12 votes

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  15. There should be an easier way to terminate an employee. There are currently too many steps to make this happen and future appointments get missed and then disappear. Then clients show up for appointments that don't exist on our end.

    7 votes

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  16. 1 vote

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  17. I would love if the appointment increments on the calendar tab were adjustable by user vs. by center! I love the 5 minutes, but some like the 15 minutes. I wish we could view it all indivuadally!

    1 vote

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  18. Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments

    9 votes

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  19. We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.

    8 votes

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    1 comment  ·  Admin →
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  20. 12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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