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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. If I am searching for a client I can type jody smyth and get results for "Jodi Smith". Or I can search jo sm and get the same results. This is super hepful.

    When I am searching to book an appointment I have to type the exact match for a service. It would be great to have something a little more forgiving

    2 votes

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  2. 1 vote

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  3. When you are editing resource/room assignments, it would be great to just drag and drop without a confirmation message request to client. I understand the need to send edit on STAFF, but not on room assignment.

    7 votes

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    1 comment  ·  Admin →
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  4. 5 votes

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  5. 1 vote

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  6. Mandatory for service providers to write in what they did for the client of their appointment so we have recorded progress or in a big salon with multiple service providers, it would decrease miscommunication and expectations when subsituting for someone with their client while it will start training people to be better communicators and attentiveness of clients

    1 vote

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    0 comments  ·  Admin →
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  7. Also the card selection should specify which one was selected for the appt as well.

    At current I am sure that we may be charging the non-preferential card sometimes. If the client is a no-show we must charge them, but in the case that it isn't the correct card we may be non intentionally charging cards that could cause the clients bank issues.

    3 votes

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  8. Today I had a haircut booked for 1hr15min and it only took 45min to finish the whole service but after the booking was paid for and done I couldn't shorten the time of the completed booking. I want to allow for online bookers looking for last minute availability to be able to take the time thats shaded out by the closed booking. I can manually click and drag to create a booking in that space but if it was someone wanted to book without calling they couldn't.

    8 votes

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  9. 5 votes

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  10. 1 vote

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  11. During the booking process, if a client doesn't have a credit card on file it would be nice to have a prompt that one is needed.

    40 votes

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  12. I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    17 votes

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  13. Ability to control whether staff has access to view or edit service and product prices

    1 vote

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  14. 1 vote

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  15. ...I think it would be more useful to have them at longer intervals like 6 hours each or even twice a day and provide the option to select the report to be prioritized as the next to get refreshed. I imagine that most businesses do not use the BETA reports feature on a basis of needing information from the current day. In this case, decreasing interval of refreshing would have little impact to businesses, but to provide an option to skip all the scheduled refreshes to the queue of locations needing a refresh on a particular report (or all) would…

    1 vote

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    0 comments  ·  Admin →
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  16. To have the ability to set specific goals for services, retail, etc for both employees and for the business as a whole. Also to be able to see that progress in real time .

    30 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  17. 3 votes

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  18. Instead of having to sign in and out between users, could we have a pin to enter for each user to make the process faster and easier?

    27 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  19. 1 vote

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  20. 12 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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