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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8172 results found

  1. The ability to add clients only by email. Or the ability to add emails only to a marketing database

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Ability to pull a report for voided orders, including the operator's name/ID

    3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Ability to schedule and manage telehealth appointments for good faith exams and other purposes.

    47 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  4. 31 votes

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  5. include last appt date/visit to the wait list information

    4 votes

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  6. Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.

    7 votes

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  7. We would love the ability to select multiple staff members for a book out time. We currently use book out times for our meetings. For example, currently when we schedule our salon meeting I have to book a book out time on each individual stylists schedule. If we were able to select multiple stylists I would only have to do the book out process once and it would be applied to the schedule for everyone selected.

    7 votes

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  8. ...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…

    3 votes

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  9. When editing an employee schedule, you can change a single day. When completing the change the schedule for all upcoming shifts on that same day of the week. The problem is, the system doesn't just update upcoming shifts, it updates every <day> for eternity with the new schedule. The logic should change to only update the already scheduled shifts, OR the statement should be changed to read "apply this change to all <days>"

    1 vote

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  10. It would be helpful for our staff to have the last appointment visit and future appointments on their appointment print out for them to know how long in between each service.

    2 votes

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  11. The business wants to run a report that has each client listed out on their own line and have it show a column indicating how many appointments they have seen in the lifetime of their history at the business.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. On text notification, have the office number written so they can call easily to reschedule as we cannot have online booking.

    6 votes

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    1 comment  ·  Admin →
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  13. The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.

    47 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  14. 1 vote

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  15. Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.

    11 votes

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  16. Integration with Repeat MD

    9 votes

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  17. 96 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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  18. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.

    8 votes

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  20. Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.

    28 votes

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