8167 results found
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Have an option to only allow some appointments to be bookable online (not manually by desk)
... promotions. Let's say my business wanted to offer a special discount for booking a service. BUT the discount is only eligible on certain days of the week, with certain staff, and we want to create it so that we not only have the clients payment method, we charge a deposit of the no-show fee. This would be the only surefire way using conditional offers, service restrictions per staff, and booking deposits, to make sure all of these are accomplished AND we are not relying on staff to perform them manually when booking in person or over phone.
Thinking, NOT…
3 votes -
Modifiers do not work correctly if booked at front desk.
Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.
10 votes -
Enhanced text wrapping on name/service truncation for appts <30min so that most of the pertinent information still shows at calendar glance
At current, if there are long names or long service names for services below 30 min duration there is complete cut off or bleeding of text beyond appt tile.
Ideas include:
First name, last name reduced to initial, service name truncation (perhaps removal of vowels?)CSS to make those appts with too much text be animation where the entirety of the names and service name scroll left to right so that all text is shown every 10 seconds or so (or some time equation directly proportional to number of characters).
Create so that appt tiles are only representative of their…
3 votes -
2 separate buttons to "confirm" and "marked as arrive" on calendar appointments
When checking guests in on the calendar screen, it is easy to mistakenly only mark them as confirmed if they aren't already. There should be two separate buttons for marking them as confirmed and marking them as arrived.
4 votes -
23 votes
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Green Circle Fee and Loyalty Program
Green circle fees should not be included in the loyalty program points earned since its not a retail product or a service.
1 vote -
13 votes
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Mark an Existing Client as 'New' If They Haven't Been in for Years
Treating an existing client as a new client if more than a certain amount of time has past since their last appointment.
3 votes -
Notify Stylist when someone joins the wait list specifically for them
It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.
7 votes -
Reminders to check in if folks say they're not ready to book
When someone isn't quite ready to book, but says that they'd want to in Next month, we should have the option to mark it in a way where it notifies the admin team to check in on the first day of the next month.
Additionally, the system should be surfacing the most likely to book at any given time and reminding us to check in with them.
1 vote -
Need to see offer codes on appointments before checkout
Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.
8 votes -
When you click a specific time on the calendar to book an appointment, it should automatically book for that time
I've already selected the time I want by clicking it on the calendar and clicking "new appointment". Then I still have to reselect the time again to complete the booking?
36 votes -
Product Sales Reporting
A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving
7 votes -
2 votes
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Additional questions in online gift card purchase flow
There are additional customizable questions that would be helpful for online gift cards, such as:
Purchaser's Phone Number
Recipient's First Name, Last Name (in addition to email
Gift Card Delivery - (E-Gift of Pickup)
Ability to select whether to use credit card on file if there is one.5 votes -
auto apply discount with offer link
I would like to be able to send a discount link in a email or text marketing campaign that would allow the customer to click the link and then it takes them to the booking page and also auto apply's a coupon that i choose for that specific link. That way they don't have to remember a offer code, or re enter it at check out.
13 votesHey there! While we haven't added this feature for all offers yet, we have recently added this ability for new clients to your business with our new client referral program!
Existing clients can share their custom referral booking links with friends. When those friends go to book, a special first-visit discount is automatically applied at booking and it carries through to checkout. Learn more about the referral program here.
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completed services
a more significant color change to show on the calendar (schedule) when an appointment has been checked out.
3 votes -
New Guest Booking Duration Options
I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.
3 votes -
Alphabetical order for everything
There are some things that are listed in alphabetical order but also a lot that aren't, this inconsistency seems like a design flaw. Some of the things that are NOT listed alphabetically are:
- Privilege Group dropdown when assigning it to individual employees
- Staff Role dropdown when assigning it to individual employees
- Assigned Locations dropdown when assigning it to individual employees
- Product category list when creating a new skuThere may be more but those are the most common ones that I see
3 votes -
Report that shows sales detail including payment type (cash/card/check) that can be filtered by stylist
We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.
10 votes
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