5883 results found
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The ability to edit client notes instead of having to make a new note
Having the ability to edit and make changes to client notes instead of having to make a new note or deleting a note and starting over to make corrections or add additional notes.
6 votes -
Client History
Our old program had the client history tab - all history listed by date, everything in previous appts and purchases in one view without having to open the previous ticket.
Makes it easier to see right away any products or services client had easily.4 votes -
List of open notes
It would be so helpful to be able to see a list of unsigned "draft" notes so we have an added safety net against unfinished documentation.
2 votes -
Add client after sale closes
If you create a client from the checkout window and do not click "Save Client" before processing the payment the system does not save the client (Even if you click "Save Client" on the following screen (Where you can print a receipt)).
This can leave an order without a client even when you intended to add a client and in fact clicked "Save Client"
Being able to add a client to an order that doesn't have a client assigned would fix this issue. Making a permission level for this would prevent fraudulently assigning clients for loyalty purposes.
3 votes -
Chart Photo
Be able to use a previous gallery photo in a current chart. We do not always get day of photos of patients and need to be able to use old photos in the gallery for a current chart. Right now, we have to screenshot the old photo and upload it as new. We end up having the same photo in the patient's gallery over and over.
5 votes -
More support
It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.
2 votes -
There needs to be a report for services providers on actual pay
There needs top be a detailed report for providers on what they are actually getting paid. Minus any discounts, product charges , returns or anything else. There is no such report. They can not check their pay. Everyother system has a technician report like this.
Thank You
4 votes -
Tracking Inventory With Each Procedure Performed
We have multiple products used with every procedure we perform. We need to be able to keep track of these products accurately. Once a procedure is performed, we should be able to attach as many products as we would like to any given procedure and accurately input what was used during the procedure. Also, there should be alerts attached to the products to inform us when we need to purchase more. This will regulate waste as well as streamline our operations to provide us ease of ordering and receiving. We will even be able to see what we no longer…
2 votes -
Print Ticket
Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.
5 votes -
referral
Allow us to input the client's referral code at checkout manually, rather than the client having to book through the online link
3 votes -
Advanced Charting Running Charts
Being able to edit the same chart to have a running chart for al providers to edit
24 votes -
3 votes
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Referral program points vs. account credit
It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.
2 votes -
quote
After a consultation we should be able to email or text a quote to clients
3 votes -
Let the business choose the voucher value weight
The new voucher payment update is helpful for us, but not helpful for accounting if we can't do custom weighting. Ex: we have a special offer that includes a massage ($92 service price) and sauna ($20 service price) for $85. In our reports, both of these services will show up as $42.50. But the reality is the massage is the core value, and the sauna is a "freebie bonus." We'd love to be able to weigh values accordingly (ex. massage $80 and sauna $5 or even $85 and $0)
6 votes -
Remove vouchers from net sales totals
Adding vouchers into net sales waaaay overreports income. We're charging for a membership that includes membership vouchers. Value of the voucher shows up under net sales, as well as the charge for the membership. In some cases, that's almost double reporting income. Also makes figuring out sales tax really tough.
2 votes -
Allow editing of submitted forms and charts
You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.
2 votes -
Reminder to Book for Separate Services
Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.
2 votes -
Service Provider reflect in Online Booking, but not bookable.
Would like to be able to still show all providers at the business- however if a provider does not want to partake in Online Booking, then it would be great to be able to add a note stating to call the business to book with them, instead of not listing them as a provider at all.
3 votes -
Require a client to enter their address when online booking
Blvd collects most the info needed for guests to book online but i would be if we could toggle on or off what information is required. for example we can require. credit card but it would be nice if we could require all the information so we have the client profile already filled out before they arrive. this would save time at check in/out and has a lot less room for error or forgetting.
4 votes
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