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  1. Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    5 votes
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  2. Idea:

    To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:

    "Complete Checkout"
    "Finalize Your Purchase"
    "Proceed to Payment"
    "Finish Your Transaction"

    This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.

    6 votes
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  3. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    4 votes
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  4. We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.

    5 votes
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  5. We nee an option to send customers invoices....

    5 votes
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  6. When a cancellation email is sent out, the from name is "Boulevard", not the business name like the email reminder and booking confirmations. The from name on this email should be consistent with all other communications sent to the client.

    9 votes
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  7. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    27 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  8. 3 votes
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  9. This feature would automatically apply an offer code when a client's cart total exceeds a specified amount. Key benefits include:

    • Streamlined checkout process for clients
    • Increased sales through incentivized higher spending
    • Reduced manual intervention from staff
    • Flexibility to set different thresholds for various promotions

    The system would continuously monitor the cart total during the booking process and instantly apply the relevant offer once the threshold is met, enhancing the overall customer experience and potentially boosting revenue.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  10. being able to add an attachment to send to the client in messages to send the pre care instructions before their scheduled apt

    7 votes
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  11. STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.

    9 votes
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  12. It would be extremely helpful if the Client portal had a "Wallet" if you will. Where clients can add multiple payment methods for use at checkout throughout any appointment or checkout. This can help for outstanding orders or tickets that need to be closed due to a faulty payment method.

    4 votes
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  13. Being able to start a new chart without having to create an appointment for the client.

    2 votes
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  14. For patients who do not wish to leave us an online, public review (Google, Facebook, etc.) and who do not wish to receive their receipts via text or email, we would like a link that we can text them, allowing them to give us direct feedback in BLVD.

    3 votes
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  15. Create a way to make a resource (or staff) unavailable for a specified time, not an entire day. Currently the system removes the start/end time entry when the 'unavailable' button is clicked. This would be helpful to make a resource unavailable for one hour for service or cleaning, create staggered lunch breaks for staff, or block time for a staff meeting.

    3 votes
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  16. Be able to attach a perk of discounting the product under membership. Example 1 unit of botox at regular price is $16 and with membership gives you $4 off.

    2 votes
    1 comment  ·  Admin →
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  17. I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.

    To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions

    3 votes
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  19. We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)

    3 votes
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  20. Add integration capabilities with Rupa Labs to streamline lab test ordering and results management. This integration would allow healthcare providers using Boulevard to:

    • Seamlessly order lab tests directly through the Boulevard platform
    • Automatically receive and store lab results in patient profiles
    • Track pending lab orders and results
    • Send automated notifications to patients about lab results

    This integration would enhance Boulevard's functionality for medical spas and healthcare providers while providing a more streamlined experience for both practitioners and patients.

    5 votes
    Waitlisted  ·  0 comments  ·  Admin →
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