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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6492 results found

  1. It would be great have better customization over the Add-On Services by allowing someone to add-on a specific treatment before their haircut with their regular stylist.

    Currently the system only allows Add-On's with a stylist who can perform both services.

    This would have the opportunity to increase bookings and treatments in the salon if the client has better visibility to it when booking online.

    This would also simplify the booking process by allowing someone to book a color service, and add-on a haircut with someone else without having to go back and add an additional service

    2 votes
    1 comment  ·  Admin →
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  2. 2 votes
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  3. I would love to be able to send clients invoices with an option for a payment plan. Wedding (bridal deposits) and for high-ticket items like extensions.

    2 votes
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  4. Ability to share business name in text messages so that clients see the business name as the text sender

    4 votes
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  5. Ability to restrict membership audience based on whether the client has an existing membership already.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. It would be helpful if were able to add a "phone call" or "Correspondence" note to the patients file. So we wouldn't have to create an appt. every time the NP speaks to a client and needs to document a note.

    2 votes
    1 comment  ·  Admin →
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  7. When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.

    3 votes
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  8. Pay for packages as the patient goes, where you can see outstanding amounts left on the packages and they don't have to be paid in full to start the package. For example a package of 3 laser treatments the patient can put a downpayment towards the package and then pay the remainder as they go or however they want to pay for it. We can see the outstanding balance and the patient can pay as they come in for treatment.

    2 votes
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  9. Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!

    5 votes
    1 comment  ·  Admin →
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  10. Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    8 votes
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  11. Show a picture of the staff member (can be a head shot or more), and a bio about them. This will be helpful for clients who want to identify with a particular person

    3 votes
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  12. For Auto-populating info in charts

    73 votes
    Waitlisted  ·  17 comments  ·  Admin →
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  13. We don't want the Accommodation Feature available and would like to have the option to disable it.

    2 votes
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  14. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    2 votes
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  15. Our clients are getting SO FRUSTRATED having to re-type their name, DOB and that date on every form at check-in. These should really auto-populate once assigned to the client. I know it's definitely possible, as I created out forms on Form Designer on our old software and those auto-populated.

    2 votes
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  16. Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!

    8 votes
    1 comment  ·  Admin →
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  17. When a client completes a form, we should get some text or email (similar to if a client arrives or books). All of our forms are essential to our client experience, it’ll be more efficient if we got a notification when they were completed!

    3 votes
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  18. Please create a built-in Employee KPI Dashboard in Boulevard that lets salon owners and staff track real-time performance vs. goals — directly in the app.

    Key features should include:
    • Goal setting by employee level (Intro, Level 1–4)
    • Real-time tracking of service $, retail $, rebook %, add-ons, etc.
    • Commission tier tracking (e.g., current tier + progress to next)
    • Staff login view to see personal KPIs and goal progress
    • Admin view for full team performance with filters by week/month
    • Daily/weekly summary emails or mobile notifications

    Right now, we’re forced to build workarounds using Google Sheets…

    3 votes
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  19. Ability to allow clients to add/remove shared members to their membership via the Client Portal

    2 votes
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  20. Ability to allow clients to add/remove shared members to their membership via the client portal.

    2 votes
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