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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6744 results found

  1. 5 votes
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  2. Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.

    3 votes
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  3. It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment

    3 votes
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  4. We want the ability to have a membership start at a future date, and not charge the day that it's set up. Please help

    4 votes
    0 comments  ·  Other  ·  Admin →
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  5. Have an icon on appointments for new clients that says 'NEW' like on the Boulevard app that way we can easily identify who is a new client.

    4 votes
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  6. Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.

    7 votes
    1 comment  ·  Admin →
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  7. Set holiday closure schedule that reoccurs every year without manually re-entering.

    3 votes
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  8. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINITELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    4 votes
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  9. Owner should get email alerts when inventory is low.

    6 votes
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  10. Allow for scheduling staff members on an every other week rotation. Currently we have to add in staff on a wkly rotation and manually adjust if they work an every other weekend schedule.

    14 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  11. Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    4 votes
    0 comments  ·  Other  ·  Admin →
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  12. When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.

    13 votes
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  13. Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

    138 votes
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  14. When a client no shows, they have to submit a deposit before they can book another appointment.

    25 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  15. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    9 votes
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  16. Service option near calendar. Makes it easier to retrieve the price list for a quick quote. Doesnt have to be where we edit. Just a service menu dropbox.

    3 votes
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  17. Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    9 votes
    1 comment  ·  Admin →
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  18. Sometimes we need to send patients consents without them needing an appointment like membership consents or photo releases etc, however, there is no way to send consents to fill out without an upcoming appointment.

    4 votes
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  19. I would like to do a bulk edit for the service menu. If I can edit and add add-on's to multiple services at once, that would be a huge help.

    3 votes
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  20. 3 votes
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