1608 results found
-
Printable List of all client's future appointments
We have some clients that like to book out for 6+ months at a time. It would be great to have an option to print out the whole list of future appointments as opposed to only one at a time so the client can add them to their calendars.
95 votes -
93 votes
-
Online Booking: Select Date to View All Staff Availability
The ability for clients to select a date to view all staff working and their availability.
90 votes -
89 votes
-
Couples Bookings
We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time
89 votes -
Switch guest name
Hello,
When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.
thank you…
89 votes -
88 votes
-
Offer Code Conditions
Setting conditions for offer codes.
Example Spend X on X = X Discount
150 or more on gift card = 10% off
spend 100 on X product line = 15% off
Spend 200 in Spa Category = $20 off
We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful87 votes -
Adding an icon to appointments that activates if a guest has completed their forms.
It would be helpful if we didn't have to go into their account to check to see if they completed the forms.
85 votes -
Waitlist only available on days with published schedules
Ability to tie waitlist to business hours/published schedules
85 votes -
Count No-Show & Early Cancellations in Client History even when charged per cancellation policy
Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.
85 votes -
Bulk editing on services, products, inventory
Bulk editing on services, products etc would be beneficial and save a lot of time.
83 votes -
Cancellation Reports
Able to filter cancelled appointments or cancelled new clients so we can email those clients to try to get them in again!
83 votes -
automatic confirmation text sent to clients booked the same day or 24 hours with no email on file
automatic confirmation text sent to clients booked the same day or 24 hours before appointment with no email on file. or a button/tab to click to send out the text
82 votes -
Wait list should not be available for days the particular staff are not scheduled or booked.
It should only show provider potential availability for times that are already scheduled booked for a staff member.
81 votes -
Auto update expired cards
When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.
77 votes -
Contact Center Notifications
Staff will be notified when a new message comes into the message center
74 votes -
Block clients from booking with specific service provider
Some service providers prefer not to provide services for specific clients, but they are welcome to book with others. If there was a block function, we would not have to manually change appointment times/dates on other schedules.
73 votes -
online booking
Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.
I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…
72 votesHey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
-
Connected fields in forms
As a medical practice a patient's DOB is required. Please do the following;
1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
3) Add a field that automatically calculates the Age based on BirthdateThanks so much!
71 votes
- Don't see your idea?