this is a big issue for us too. some of our clients only want to see certain providers and they need to see their availability for the week to decide what time to book. im currently keeping my vagaro account active in the background bc of this

That this is not built is an issue. It is not a good booking experience and is a turn-off I think as it is for new clients specifically. We know that seeing faces builds trust in marketing. No faces are seen in the only booking flow that has new clients.

Currently, the only people who really can use the widget well are return clients as they know exactly who they are looking for. Right now if you want to switch proviers at the end you can...sort of but not if there is no other slot at the right time. You really need to see who is working on what day to pick.

Look at all the comments below...I have a feeling we are losing a lot of people due to this. Our abandoned cart rate is fairly significant.

Return clients will return, but new ones HAVE to be convinced and booking blind is not convincing. I would love to see this updated.

Why is this waitlisted? It's critical. It's cost my business so much. our 13 years of growth have gone backwards since switching to blvd because our clients can't see the whole schedule and all of the therapists' availabilty and it's just so frustrating for clients to do online booking. please, please, please, please fix this.

Or at the least a “request” of more than one provider so they can select their favorites!

Clients have complained that they cannot see the full schedule of who is available that day like in our old system. Would it be possible for them to see that instead of being forced to pick one therapist at the very beginning of booking?

Clients have requested that they want to see the stylist's availability for the day at once instead of just the first available or individual times. This allows clients to decide which person they want to book with and what time would work best for them. We had it with our previous booking system and it was a big plus for clients.

We have had clients say they want to see everyone's availability for the day at once instead of just first available or individual times. This helps them decide which person they want to try and what time would work best for them. We had it with our previous booking system and it was a big plus for clients.

We are seeing several requests from clients that they wish to see multiple servers providers schedules for the day. Our majority clientele generally knows what day they went to come in and wants to select a service provider from that list based on the day, rather than vice versa.

Clients need to see more than one service provider at a time in order to make an informed decision to book an appointment. At this time, they have to toggle back and forth many times. It is very inefficient. This is a feature of many other booking softwares and should be available.

when we used booker, our clients could basically view an entire day's availability. they miss being able to do that. they'd often scan the openings with different therapists and choose a time and therapist that works best for them. Especially useful if they are booking for a couple. But now they have to choose a time without being able to see who all is available that day and at what times. Can they have a more comprehensive view of their options (times and service providers) before having to select a time?

From Rasa (No Longer a client of ours)

-The online booking process for some of our clients was difficult because they like to see what their day/time options for multiple therapists at one time. With Blvd you could only see this one therapist at a time, and only after putting the session type in their "cart" first.

With Booker when booking online you pick a time and it brings up all availability with all stylists for that service and time. Clients often see multiple professionals for services like styling so they like to have a choice. When you have to pick the professional first if the professional isnt available at a specific time you have to go back to the beginning of the search and put another professional in and start over. It would be good to have a time based search option that shows all professional availability like in Booker. Thanks