Settings and activity
23 results found
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1 vote
Kahaila Hampton
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152 votes
Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
Kahaila Hampton
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165 votes
Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
Kahaila Hampton
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490 votesKahaila Hampton
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808 votesKahaila Hampton
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990 votesKahaila Hampton
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6 votesKahaila Hampton
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An error occurred while saving the comment Kahaila Hampton
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The system shouldn't allow you to book a professional for a service that they aren't assigned to. If they aren't checked off for the service there should be an alert blocking you from moving forward being able to book them for a service they don't provide. It's happened multiple times for us and causes issues
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76 votes
An error occurred while saving the comment Kahaila Hampton
commented
Have the option to book classes on the website and app.
Kahaila Hampton
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87 votesKahaila Hampton
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6 votesKahaila Hampton
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121 votesKahaila Hampton
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An error occurred while saving the comment Kahaila Hampton
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Clients have complained that they cannot see the full schedule of who is available that day like in our old system. Would it be possible for them to see that instead of being forced to pick one therapist at the very beginning of booking?
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572 votesKahaila Hampton
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49 votesKahaila Hampton
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56 votesKahaila Hampton
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186 votesKahaila Hampton
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570 votesKahaila Hampton
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118 votesKahaila Hampton
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251 votesKahaila Hampton
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755 votesKahaila Hampton
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8 votes
Making online booking more user friendly. A client wrote "Great features on Online Booking but it seems very hard to use especially when trying to remove existing selection and change type of therapy. It does not seem to let user "clear all" and redo selection" This is a major complaint. Is there a way to be ale to clear out selection easier without being stuck with same therapist?