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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. We would like the ability to notify any employee of all new bookings.

    Additionally, we would like notification options for payments that are processed on all sales.

    1 vote
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  2. The assigned emojis showing in the schedule view are handy, but it would be very helpful to have the new client star indication show as well. We have some forms that are only for new guests and it would be helpful to ensure they are properly assigned.

    1 vote
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  3. I used to use booker and I loved it but I don't regret that I moved to Boulevard because it is mostly better than booker.

    There are two things that make running my business difficult.

    First, Boulevard is great for salons with a front desk team that can access a laptop or computer. However, for small businesses like mine that don’t have a receptionist, it can be challenging. I handle everything—from making appointments to checking out clients—on my cellphone, but I don’t receive enough information through the app. Today, I lost a client who had added themselves to the waitlist…

    1 vote
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  4. It would be nice to send an email to upcoming appointments with specific details for their appointment. For example, If i see I have 3 microneedling one day...I could upload my microneedling email and then send it to those three people to make sure they know some of the pretreatment instructions that clients forget frequently.

    1 vote
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  5. Is there a way to turn on settings so that guest information must be different for guests booking with two people?

    1 vote
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  6. When our photo's are being uploaded to our patient file it's telling us it too big. Being able to upload a 'bigger' file would be helpful.

    1 vote
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  7. We would like the status of the attached forms and charts to display on the appointment time block on the calendar view.

    This would allow for the easy gathering of this information at a glance.

    1 vote
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  8. It would be so much easier to filter through members if there was a Member option under the " Add Filter" in the Client tab. This would help us quickly find all members and easily get their info for email blasts and other forms of communication.

    1 vote
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  9. Add Month as a filter in the reports under Customize Report-> Report Data

    1 vote
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  10. I would like to set up a separate merchant account for all IV/Vitamin Therapy services to be deposited to regardless of who performs the service. Can you please set up this option? It makes for cleaner bookkeeping when there are multiple divisions in a medspa.

    1 vote
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  11. I would like to set up a new merchant account for all IV/Vitamin Therapy services to funnel to regardless of who performs the service. Can you please set this feature up?

    1 vote
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  12. We would like the ability to view Client Names in the Sales summary. This will allow us to easily gather this data for our end of day reporting.

    1 vote
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  13. The tutorial video actions are at such a speed that, unless highly familiar with the EMR, it is very difficult to learn. Perhaps there should be a set of tutorials for existing and seasoned clients and those new to the system.

    0 votes
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  14. Add a breakdown of products by product category in the manage location settings similar to how services are grouped by category. Posted on behalf of Vitara Wellness.

    1 vote
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  15. I like to drop the calendar for the staff and myself at a certain time and date every month (I open March calendar February 20th at 8am). I was able to do this with acuity with some work arounds, would love the option to go in and prepare the schedule for each staff member and either manually or automatically trigger Boulevard to drop the schedule and notify clients via text/ email

    1 vote
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  16. We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.

    This would allow for more ease in client communications - in specific calls.

    1 vote
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  17. Utilization percentage should not be based on the utilization of the resource as it is a staff report. It should be the amount the person was booked in relation to the amount they were scheduled.

    1 vote
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  18. When using the "dollar off per item" offer feature, it should multiply by the quantity sold. For example, if the offer is $1 off each unit of Botox, when we sell 50 units, it should take off $50. Currently, it does not take quantities into account and only takes of $1

    1 vote
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  19. How about for the icon on the home screen there are initials or photo of whoever is signed in. So when you open up boulevard from the browser (since it does NOT require one to sign in), you actually know who is signed in. This would help for those who have multiple user.

    1 vote
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  20. POS should pull appointments 15 minutes prior to sending reminders - not before the day begins for 2 days out - changes in life happen

    1 vote
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