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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. This feature is available in Booker. There needs to be an option where receptionist can click: "include voucher this month" (see attachment for your reference) from the checkout window. If it's "unchecked", no voucher is applied to the client's profile when the client's order is created. Therefore, they are not getting a free voucher that they could use over the next 30 days without ever paying for it. Boulevard's Offers (for voucher redemption) feature doesn't work for the business' current process - when clients purchase a package via Boulevard. Goal is to offer a free membership package upon purchase (without…

    2 votes

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  2. IF client marked as arrive THAT blink light 3 in breakroom. IF checkout completed THAT light 3 in breakroom flash green... etc.

    Ideas on triggers:

    • Client Arrived
    • Client booked
    • Client checked out
    • Client confirmed
    • Clock in
    • Clock out
    • Message Received
    • Online Booking Made
    • Online Booking Cancelled
    • Appt Cancelled
    • Apt confirmed
    • Client merged
    • Report ran
    • Report emailed
    • Report printed
    • Certain Product sold
    • Certain Service booked
    • Certain Service sold
    • Staff Added
    • Staff removed
    • Schedule change made
    • Refund occured
    • Rating left
    • Wait list Addition
    2 votes

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  3. Our gift cards are loaded with the value of $89 for a 60-min float service. When they are redeemed for a service that is discounted, we need a way to zero out the balance.

    2 votes

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  4. It would be so much easier and less hassle to be able to click on the price at checkout to change it rather than clicking on the 3 dots to have to "adjust price"

    2 votes

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  5. being able to view the stylist attached to an available time slot helps with pricing out services when clients want to stay within a price range. thanks!

    2 votes

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  6. Client needs this to be defaulted to be unchecked until client confirms/opts in for SMS appt reminders

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Allow us to split payments across multiple cards when a client is paying for products and services.

    2 votes

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  8. In creating a product, the choices within the "Package" option are months and years. It would be great to have a "weeks" option here if possible unless you have a workaround.

    2 votes

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  9. This is a lot of information to hand to a random client.

    2 votes

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  10. Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available

    2 votes

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  11. Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.

    2 votes

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  12. On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Would like an icon on appointment itself under Calendar page to reflect:

    Prebooked appointments

    Return Request - similar to the heart symbol, but for returning clients

    Alternate - Second choice (if first stylist isn't available)

    2 votes

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  14. Look up an employee and see which are their most frequent tag usage.

    2 votes

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  15. For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.

    2 votes

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  16. Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.

    2 votes

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  17. So that businesses can differentiate their locations' set up. It might not make sense for all locations in a chain to have the same lead times, tipping set up, tipping amounts. The ability to customize this per location would likely greatly benefit each location. This privilege could remain in admin level somehow to avoid location managers playing too much with the settings that could easily have large repercussions for service providers.

    2 votes

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  18. When we switch from 15-min to 5-min intervals on the Calendar view, the view is too zoomed in. We would like to drag and drop the appointment into a 5-min interval with the 15-min default view.

    2 votes

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  19. On the Calendar view, the service name should be prioritized over client name in appointment blocks. Currently the client name is largest on the calendar view, and the service name is smaller underneath.

    2 votes

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  20. Want to know when certain staff are running certain reports, when certain reports are being emailed to places, when those reports are being emailed where they should or shouldn't be. Also provides a clear understanding to staff that Boulevard is tracking these things and will deter employees running detrimental reports.

    2 votes

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