6114 results found
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alert for declined/past due membership
There should be alerts when membership charges don't process via the bell notifications. It's cumbersome to have to remember to look at past due memberships in the "memberships" section of the gear icon. Time is of the essence for addressing billing issues. Front desk employees often dismiss the open orders where it declined and there's no alert or obvious label on that open order about how it's a membership charge that declined and needs to be addressed.
2 votes -
Need Barcode Column to be an option to add on Inventory On Hand Report
Need to have the ability to add the "Barcode" as a column in the Inventory On hand Report, specifically in Beta.
2 votes -
2 votes
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Dynamic date fields for email campaigns
Ability to add merge tags in email body to say things like "show this email within the next 2 weeks to get XX% off your next service" or "Come in for your next appointment by :insert merge tag: "for [2 weeks] from the date of sending this email for XX%" off your next appointment." This would allow the email campaigns to remain more evergreen.
2 votes -
Ability to reinstate "Completed" appointments
The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.
2 votes -
2 votes
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Membership Page Display
Would like easy visibility into start date directly on Membership page (vs in a report). Also, would like to be able to filter and/or search by plan name on this page.
2 votes -
Deleting Gift Cards
Customer would like to be able to delete Gift Cards that meet certain criteria.
Example:
Gift Cards with 0 balances
Gift cards that are older than a specific time frame2 votes -
The app needs to reflect when people are checked out.
The new app needs to reflect when people are checked out.
2 votes -
"Skip First Term Voucher" to be a membership setting rather than at checkout
All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful
2 votes -
Improved form templates
Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms
2 votes -
Photo Library for Marketing Suite
Can't create a library of images so I have to upload everything every time I create a new email
2 votes -
Bug: The calendar view on mobile when you select a day does not update properly
On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.
2 votes -
2 votes
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I would like to get notified of low ratings from guest via email
I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.
2 votes -
Make client credit button much larger at check out.
My staff cannot even read the when a client has a credit. Can we make that button larger? It is so easy to miss!!
2 votes -
Attach Venmo on receipt
Be able to attach stylist venmo to receipt email's so if clients forget to tip them they can go back to their receipt and tip them through Venmo
2 votes -
remove service duration
I would like to be able to remove the service duration from the emails that clients receive. If the duration is 30 minutes, that is service time, clean up time, charting, etc. But to a client, it means they can be 20 minutes late because they don't think it'll take that long... I'd like to have the option to include service duration on the emails or remove it.
2 votes -
Convert unused vouchers to account credit automatically
If the client doesn't come in within the month to use their vouchers it will automatically be converted into account credit for them to use on whatever they like.
2 votes -
Click to View Pre-Paid Services Original Ticket in the Payment Methods Tab
We need the option to effortlessly select a service purchased by a patient within the payment methods area and be instantly directed to the original ticket. Presently, this process is quite time-consuming and challenging, particularly with long-standing clients, due to potential inaccuracies in displaying the purchase date or amount within the payment methods section, hindering our ability to locate the corresponding sales ticket.
2 votes
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